I never swing through this Caribou but did this morning on the way down to the cities. The man working when I went through the drive through was so pleasant and had me leaving with a big smile. I think his name tag said Alex or Alec? Best customer service!
Mo Campbell
I have a complicated order and they get it right, every time. That and their friendliness keep me coming back!
Maggie
It's a nice location to have brunch at, but their service has been very lacking lately. Today (5/25/25) a friend and I ordered from there and not only did they make me the incorrect drink, they forgot to prepare us the sandwiches both of us ordered. We waited about 15-20 minutes total for our orders. A woman nearby also had to wait awhile and asked about her sandwich multiple times before she received it. It was clear she was upset. There were 3 employees working and there didn't seem to be good management or teamwork at all. I honestly couldn't tell if there was even a manager present. On their defense, they were short a staff member who was unable to be replaced, but the lack of visible management was very clear. Management, please direct your team better and encourage collaboration; there's clearly a problem with those at this location.
Tess Thomas
Caribou is always consistently excellent. They train their employees very well. Their product is also consistent and delicious.
Katie Erickson
Love Caribou! My drinks always perfect!
Mark Davis
Really good blended Carmel cooler well blended no chunks of ice love that great flavor
karatelkh
Quaint spot with great employees and lots of drink options
Dylan Maitland
One of main spots for coffee and network 1:1s. Plus they'll let ya use your own mug. ☕
B N
My Medium size mocha and kids size hot chocolate were only filled half way!
Mackenzie Kaehler
I absolutely LOVE this place! Everything is incredible! Only thing is that they close at 7 now instead of 8. I used to go there every week after my lesson :(((
I hope managers actually read these. Restaurants and coffee shops should have figured out by now that playing loud music of any kind just creates more problems than it’s worth. Turn the music down! Let there be just a little of it in the background, not distractingly loud. (So loud my noise cancelling headphones playing white noise won’t drown it out.) Part of the problem with this place is that all the speakers are located in corners — far from the baristas. THEY think it’s not loud … meanwhile the customers are avoiding sitting in the corner areas because the music above them is too loud. Turn it down.
Atmosphere: 3
Food: 5
Service: 5
Mark Hiel
Always great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Berry White Mocha Cooler
Molly Klawiter
I always love coming here whether I’m eating inside enjoying a morning beverage with my husband or going through the drive through! The staff is so incredibly nice and so respectful I always enjoy going to this caribou and seeing all their friendly faces, it makes our day!! On top of that the food is 10/10!!! We will forever be going to this location!
Atmosphere: 5
Food: 5
Service: 5
Becky Gosiak
Hard to get through the drive through with the road set up
I never swing through this Caribou but did this morning on the way down to the cities. The man working when I went through the drive through was so pleasant and had me leaving with a big smile. I think his name tag said Alex or Alec? Best customer service!
I have a complicated order and they get it right, every time. That and their friendliness keep me coming back!
It's a nice location to have brunch at, but their service has been very lacking lately. Today (5/25/25) a friend and I ordered from there and not only did they make me the incorrect drink, they forgot to prepare us the sandwiches both of us ordered. We waited about 15-20 minutes total for our orders. A woman nearby also had to wait awhile and asked about her sandwich multiple times before she received it. It was clear she was upset. There were 3 employees working and there didn't seem to be good management or teamwork at all. I honestly couldn't tell if there was even a manager present. On their defense, they were short a staff member who was unable to be replaced, but the lack of visible management was very clear. Management, please direct your team better and encourage collaboration; there's clearly a problem with those at this location.
Caribou is always consistently excellent. They train their employees very well. Their product is also consistent and delicious.
Love Caribou! My drinks always perfect!
Really good blended Carmel cooler well blended no chunks of ice love that great flavor
Quaint spot with great employees and lots of drink options
One of main spots for coffee and network 1:1s.
Plus they'll let ya use your own mug. ☕
My Medium size mocha and kids size hot chocolate were only filled half way!
I absolutely LOVE this place! Everything is incredible! Only thing is that they close at 7 now instead of 8. I used to go there every week after my lesson :(((
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always polite and never forget the water cup!
Atmosphere: 5
Food: 5
Service: 5
I hope managers actually read these. Restaurants and coffee shops should have figured out by now that playing loud music of any kind just creates more problems than it’s worth. Turn the music down! Let there be just a little of it in the background, not distractingly loud. (So loud my noise cancelling headphones playing white noise won’t drown it out.) Part of the problem with this place is that all the speakers are located in corners — far from the baristas. THEY think it’s not loud … meanwhile the customers are avoiding sitting in the corner areas because the music above them is too loud. Turn it down.
Atmosphere: 3
Food: 5
Service: 5
Always great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Berry White Mocha Cooler
I always love coming here whether I’m eating inside enjoying a morning beverage with my husband or going through the drive through! The staff is so incredibly nice and so respectful I always enjoy going to this caribou and seeing all their friendly faces, it makes our day!! On top of that the food is 10/10!!! We will forever be going to this location!
Atmosphere: 5
Food: 5
Service: 5
Hard to get through the drive through with the road set up
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Hot Crafted Press
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