Unbelievably slow. We waited in line for over 20 minutes for 2 cars ahead of us…
Ryan R
Today, this location was either very busy or under staffed. Took about 30 minutes for the drive thru. That being said, the young lady working the window was kind and apologetic and cool under fire. Food was still exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
Emelia
Manager is wack. They’re in their 20’s and had air pods on constantly and refused to listen and help. The other people there were super nice (and high schoolers) manager could take a lesson about communication from their younger employees
Jeff Galbraith
Good sandwiches. Ordered through the app so we just picked them up. Not much interaction with employees in the store.
Food: 5
Service: 4
Carrie Johnson
Manager went above and beyond for us!
Atmosphere: 5
Food: 5
Service: 5
Emily Stefani
My fiancé and I had a great experience stopping by tonight, the drive thru was extremely fast, our sandwiches were delicious, and the customer service was 5⭐️
Atmosphere: 5
Food: 5
Service: 5
Brandt Patnode
Slowest jimmy johns I’ve ever been at.
Katie Thelen
The past number of experiences have gone wrong. The employees don't seem to care and will just avoid you and their mistakes. My partner and I have been scammed out of money because they won't include any or all of our kicken ranch, or sides. If I go to confront them, they dont respond or come to the window or they hide. Nothing gets taken care of or no amends are made.
Atmosphere: 2
Food: 5
Service: 2
STEVE B
Accused me of theft (in the drive thru) and refused to give me my full order… I think the crew is on drugs
Service: 1
Paul Kochenderfer
Hi I already submitted this information to the corporate website at Jimmy John’s. I participated in the toasted Tuesday promo. I ordered at 7:00 AM for pick up at 8:15 PM. When ordering the price came to 0 dollars and no need to enter the promo code to get the free sandwich. I arrived to pick up the sandwich at 8:45 PM and was told the upper brass told the staff to void any 0 dollar sandwiches. Probably not the greatest experience due to driving in a winters mix to get the answer I received. I’m not sure after numerous days that I have not had an owner response. Who knows maybe I might just go away? Communication is always a good thing. It is now a few weeks and I still have I have not had any response from the owner. Just looking for some type of response! Not going away. Very poor customer service.
Not a big fan of Jimmy John's but I'm changing my mind. Always good and friendly workers. The place is clean and well kept. Could use better background music.
Atmosphere: 4
Food: 4
Service: 4
Jake Kramar
Worst service out of any Jimmy John's. Always takes forever. They forget you're even in the drive through at times. Needs new management badly.
Food: 3
Service: 1
anna derbis
Very freaky fast. Costumer service was so good and my food was a 10/10.
Atmosphere: 4
Food: 5
Service: 5
Charles Reuben
Picked up order. When got home there was a sandwich missing. Called. They knew it. Said their drivers couldn’t bring it even though only 2.2 miles. Drove back to retrieve sandwich. Not any apology and person who appeared to be in charge said have a nice day like get out of heat when I asked if not even an apology. Very poor business skills and clear unable to complete an order adequately and not willing to make up for it.
Unbelievably slow. We waited in line for over 20 minutes for 2 cars ahead of us…
Today, this location was either very busy or under staffed. Took about 30 minutes for the drive thru.
That being said, the young lady working the window was kind and apologetic and cool under fire. Food was still exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
Manager is wack. They’re in their 20’s and had air pods on constantly and refused to listen and help. The other people there were super nice (and high schoolers) manager could take a lesson about communication from their younger employees
Good sandwiches. Ordered through the app so we just picked them up. Not much interaction with employees in the store.
Food: 5
Service: 4
Manager went above and beyond for us!
Atmosphere: 5
Food: 5
Service: 5
My fiancé and I had a great experience stopping by tonight, the drive thru was extremely fast, our sandwiches were delicious, and the customer service was 5⭐️
Atmosphere: 5
Food: 5
Service: 5
Slowest jimmy johns I’ve ever been at.
The past number of experiences have gone wrong. The employees don't seem to care and will just avoid you and their mistakes. My partner and I have been scammed out of money because they won't include any or all of our kicken ranch, or sides. If I go to confront them, they dont respond or come to the window or they hide. Nothing gets taken care of or no amends are made.
Atmosphere: 2
Food: 5
Service: 2
Accused me of theft (in the drive thru) and refused to give me my full order… I think the crew is on drugs
Service: 1
Hi
I already submitted this information to the corporate website at Jimmy John’s. I participated in the toasted Tuesday promo. I ordered at 7:00 AM for pick up at 8:15 PM. When ordering the price came to 0 dollars and no need to enter the promo code to get the free sandwich. I arrived to pick up the sandwich at 8:45 PM and was told the upper brass told the staff to void any 0 dollar sandwiches. Probably not the greatest experience due to driving in a winters mix to get the answer I received. I’m not sure after numerous days that I have not had an owner response. Who knows maybe I might just go away? Communication is always a good thing. It is now a few weeks and I still have I have not had any response from the owner. Just looking for some type of response! Not going away. Very poor customer service.
Service: 1
Restaurantji Recommends
PLAYED HEADBANGER MUSIC LOUD LIKE A STADIUM
Not a big fan of Jimmy John's but I'm changing my mind. Always good and friendly workers. The place is clean and well kept. Could use better background music.
Atmosphere: 4
Food: 4
Service: 4
Worst service out of any Jimmy John's. Always takes forever. They forget you're even in the drive through at times. Needs new management badly.
Food: 3
Service: 1
Very freaky fast. Costumer service was so good and my food was a 10/10.
Atmosphere: 4
Food: 5
Service: 5
Picked up order. When got home there was a sandwich missing. Called. They knew it. Said their drivers couldn’t bring it even though only 2.2 miles. Drove back to retrieve sandwich. Not any apology and person who appeared to be in charge said have a nice day like get out of heat when I asked if not even an apology. Very poor business skills and clear unable to complete an order adequately and not willing to make up for it.
Atmosphere: 4
Food: 4
Service: 1
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