Hi I already submitted this information to the corporate website at Jimmy John’s. I participated in the toasted Tuesday promo. I ordered at 7:00 AM for pick up at 8:15 PM. When ordering the price came to 0 dollars and no need to enter the promo code to get the free sandwich. I arrived to pick up the sandwich at 8:45 PM and was told the upper brass told the staff to void any 0 dollar sandwiches. Probably not the greatest experience due to driving in a winters mix to get the answer I received. I’m not sure after numerous days that I have not had an owner response. Who knows maybe I might just go away? Communication is always a good thing. It is now a few weeks and I still have I have not had any response from the owner. Just looking for some type of response! Not going away. Very poor customer service.
Service: 1
Tom Bonnie
PLAYED HEADBANGER MUSIC LOUD LIKE A STADIUM
Jason Lundgren
Not a big fan of Jimmy John's but I'm changing my mind. Always good and friendly workers. The place is clean and well kept. Could use better background music.
Atmosphere: 4
Food: 4
Service: 4
Jake Kramar
Worst service out of any Jimmy John's. Always takes forever. They forget you're even in the drive through at times. Needs new management badly.
Food: 3
Service: 1
anna derbis
Very freaky fast. Costumer service was so good and my food was a 10/10.
Atmosphere: 4
Food: 5
Service: 5
Charles Reuben
Picked up order. When got home there was a sandwich missing. Called. They knew it. Said their drivers couldn’t bring it even though only 2.2 miles. Drove back to retrieve sandwich. Not any apology and person who appeared to be in charge said have a nice day like get out of heat when I asked if not even an apology. Very poor business skills and clear unable to complete an order adequately and not willing to make up for it.
Atmosphere: 4
Food: 4
Service: 1
Steven
They always forget something how hard is it to get drinks right we had to drive all the way back unreal they are horrible.
Atmosphere: 1
Food: 3
Service: 1
A “CityInspector” C
Freaky Fast - NOT. I guess ordering ahead of time on the app is pretty useless. Sitting in the parking lot waiting, 3 cars have come and gone in the drive-thru and order still isn't ready. Should have gone to Subway instead...Uppdate: after waiting 25 minutes in the lot, I sent my kid in to see if it was ready. Hadn't even started it. So much for JJ loyalty rewards.
i'm not usually one to write reviews but this is seriously becoming an annoying problem. the last 4 times i've ordered through the drive thru, it's super muffled coming out and no one can even hear me ordering on their end. and don't worry i speak quite loud, im italian. and with that issue, my order has gotten mixed up the last four times for a #16 and not a #6 which was what it was supposed to be. which then i've been getting overcharged for a sandwich that i didn't order. the fact that this has happened as many times as it has leads me to know that it's not an employee issue, but it needs to be fixed because miscommunication with ordering is clearly happening and i'm going to assume this has also happened to multiple people. please get the microphone in the drive thru FIXED so i can stop receiving meat on my vegetarian sandwich:) thanks!
Eugene Krabs
Vegetarian options: #6 veggie, deluxe sides are both vegetarian, can customize sandwiches to be vegetarian
Dietary restrictions: Unwhich allows sandwich to not have bread.
Parking: Shared with other businesses but I always find a spot near the store
Atmosphere: 4
Food: 5
Service: 5
Annette Deneau
A great staff. Very friendly! The food was
Atmosphere: 5
Food: 5
Service: 5
Robert Tufte
The bread used is a very good French bread. The sandwiches are very good.
Atmosphere: 3
Food: 4
Service: 3
Javi Fortea
I love this place! The food is incredible, I love the preset menu and the description for everything we are eating each course.
Hi
I already submitted this information to the corporate website at Jimmy John’s. I participated in the toasted Tuesday promo. I ordered at 7:00 AM for pick up at 8:15 PM. When ordering the price came to 0 dollars and no need to enter the promo code to get the free sandwich. I arrived to pick up the sandwich at 8:45 PM and was told the upper brass told the staff to void any 0 dollar sandwiches. Probably not the greatest experience due to driving in a winters mix to get the answer I received. I’m not sure after numerous days that I have not had an owner response. Who knows maybe I might just go away? Communication is always a good thing. It is now a few weeks and I still have I have not had any response from the owner. Just looking for some type of response! Not going away. Very poor customer service.
Service: 1
PLAYED HEADBANGER MUSIC LOUD LIKE A STADIUM
Not a big fan of Jimmy John's but I'm changing my mind. Always good and friendly workers. The place is clean and well kept. Could use better background music.
Atmosphere: 4
Food: 4
Service: 4
Worst service out of any Jimmy John's. Always takes forever. They forget you're even in the drive through at times. Needs new management badly.
Food: 3
Service: 1
Very freaky fast. Costumer service was so good and my food was a 10/10.
Atmosphere: 4
Food: 5
Service: 5
Picked up order. When got home there was a sandwich missing. Called. They knew it. Said their drivers couldn’t bring it even though only 2.2 miles. Drove back to retrieve sandwich. Not any apology and person who appeared to be in charge said have a nice day like get out of heat when I asked if not even an apology. Very poor business skills and clear unable to complete an order adequately and not willing to make up for it.
Atmosphere: 4
Food: 4
Service: 1
They always forget something how hard is it to get drinks right we had to drive all the way back unreal they are horrible.
Atmosphere: 1
Food: 3
Service: 1
Freaky Fast - NOT. I guess ordering ahead of time on the app is pretty useless. Sitting in the parking lot waiting, 3 cars have come and gone in the drive-thru and order still isn't ready. Should have gone to Subway instead...Uppdate: after waiting 25 minutes in the lot, I sent my kid in to see if it was ready. Hadn't even started it. So much for JJ loyalty rewards.
Service: 1
freaky fast
Fresh food & good deals on the app!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i'm not usually one to write reviews but this is seriously becoming an annoying problem. the last 4 times i've ordered through the drive thru, it's super muffled coming out and no one can even hear me ordering on their end. and don't worry i speak quite loud, im italian. and with that issue, my order has gotten mixed up the last four times for a #16 and not a #6 which was what it was supposed to be. which then i've been getting overcharged for a sandwich that i didn't order. the fact that this has happened as many times as it has leads me to know that it's not an employee issue, but it needs to be fixed because miscommunication with ordering is clearly happening and i'm going to assume this has also happened to multiple people. please get the microphone in the drive thru FIXED so i can stop receiving meat on my vegetarian sandwich:) thanks!
Vegetarian options: #6 veggie, deluxe sides are both vegetarian, can customize sandwiches to be vegetarian
Dietary restrictions: Unwhich allows sandwich to not have bread.
Parking: Shared with other businesses but I always find a spot near the store
Atmosphere: 4
Food: 5
Service: 5
A great staff. Very friendly! The food was
Atmosphere: 5
Food: 5
Service: 5
The bread used is a very good French bread. The sandwiches are very good.
Atmosphere: 3
Food: 4
Service: 3
I love this place! The food is incredible, I love the preset menu and the description for everything we are eating each course.
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