asked for a cinnamon chai and got some random coffee. Couldnt hear me at all when i kept yelling over and over again. Straight buns
Atmosphere: 1
Food: 1
Service: 1
Jim Vollhaber
I ordered ahead via the app and selected in store pickup. I arrive to the door and it’s locked with a message placed on the door stating that only drive thru is open. No reason provided. I get to the drive thru line and I waited 25 minutes. I arrive to the window to pick up my food/drink. There was no greeting and no apology for the wait or anything. Horrible customer service.
Service: 1
sheera ofthejungle
It was good
Atmosphere: 5
Service: 5
Kim Jackson
I really enjoy coming to this location at Starbucks. It is the closest to my house. Everyone there is always so kind and inviting. The atmosphere is really nice. I do wish, however that when they remodeled this location, they had left more space for tables and relaxation while drinking your drink. 99% of the time my drinks are tasting wonderful and the food I order is fresh and warm. This location is also very clean and so are the bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Elle Johnson
I usually don’t leave bad reviews, but this was disappointing. I stopped here earlier for breakfast with no issues. (8:34am) A couple hours later I came back after work (11am-ish) and asked for a water, but the workers laughed!? and told me I had to buy something first. Even after I explained I’d just been there, they ignored me. I left feeling embarrassed and hurt.
Atmosphere: 1
Food: 5
Service: 1
Amina Hussein
I stop here everyday for coffee and spend so much money and today they’re telling me I can’t get free water without purchase
Food: 5
Service: 1
Stanley Schultz
2x I've ordered a caramel ribbon crunch, and both times they put NO crunch, so this last time i went I asked for extra and they gave me the worlds tiniest sprinkle. The crunch is the best part and extra costs more money. Pmo. Photo provided is after asking for extra
Atmosphere: 3
Food: 2
Service: 1
Jacqueline Cassidy
We go everyday so most of the staff know us. They're friendly, courteous and accurate with the orders.
Atmosphere: 5
Food: 5
Service: 5
Grace Wickenhauser
Ordered a sandwich and the topping were balled up in the center of the sandwich leaving the rest plain bread
Atmosphere: 3
Food: 2
Service: 4
Camille Ng
If you are getting anything besides the most basic of drinks (even tho they'll probably screw that up too) don't go here. The past 5 times I've ordered hot espresso they've made it iced. No where on my drink label does it say iced. I was fine if it was a one off thing or somebody new but the fact that it has happened multiple times with multiple different people is appalling.
Went through drive through which was at least a 5 minute wait. No biggie. I order and multiple times I said I’d like the spicy falafel wrap. I saw one on the screen and two almond dips on the screen so I figured maybe she was entering it in or was having some tech issue but understood I wanted two. My first mistake was assuming she heard me even though she repeated back twice yeah uh huh. My second mistake was tipping. My 3 rd mistake was not checking the bag before I drove away from the window. I checked before u got too far and noticed only 1 wrap and two dips.
I go inside and explain what happened I’m told they will have one right out for me. 5+ minutes later I finally get one. I explain to their person who handed it to me why this is an issue and how my other one sitting in the car was probably now cold. I mean it’s only 4 degrees out.
Her solution to that was we can make you a new one and I said who knows how long that would take and her answer was yeah sorry we are really busy.
Never again will I go to that location.
Service: 1
King of Kings
I didn't tip and felt they stalled my in store take-out coffee (plain cold press) as a punishment, I mean,...7 minutes for the coffee? Really? I felt hurt and un-cared for, I may need therapy after this visit.
Cori Kettler
Refused to split a drink into 2 cups due to it being "an inventory problem" and me "wanting to get extra whip for free" even though they would give me an extra cup and a pup cup of whip. I have never been to a Starbucks that wouldn't do this for my kids as a tall is too much for them to drink so they share.
Food: 3
Service: 1
Sarah Kvas
Lisa made our experience at Starbucks top notch! We were on our way to the MN State Fair and stopped to get caffeinated. Her personality and upbeat attitude made our day! Thank you Lisa!
Atmosphere: 5
Food: 5
Service: 5
Emma Falls
Went through the drive through 8/26, received the most wonderful service from Lisa. She interacted with our car full so full of life and spirit. She started our day off to the state fair with smiles. Please thank her kindly from us.
With extreme kindness, 4 Starbucks crazed girls on the road to the fair.
asked for a cinnamon chai and got some random coffee. Couldnt hear me at all when i kept yelling over and over again. Straight buns
Atmosphere: 1
Food: 1
Service: 1
I ordered ahead via the app and selected in store pickup. I arrive to the door and it’s locked with a message placed on the door stating that only drive thru is open. No reason provided. I get to the drive thru line and I waited 25 minutes. I arrive to the window to pick up my food/drink. There was no greeting and no apology for the wait or anything. Horrible customer service.
Service: 1
It was good
Atmosphere: 5
Service: 5
I really enjoy coming to this location at Starbucks. It is the closest to my house. Everyone there is always so kind and inviting. The atmosphere is really nice. I do wish, however that when they remodeled this location, they had left more space for tables and relaxation while drinking your drink. 99% of the time my drinks are tasting wonderful and the food I order is fresh and warm. This location is also very clean and so are the bathrooms.
Atmosphere: 5
Food: 5
Service: 5
I usually don’t leave bad reviews, but this was disappointing. I stopped here earlier for breakfast with no issues. (8:34am) A couple hours later I came back after work (11am-ish) and asked for a water, but the workers laughed!? and told me I had to buy something first. Even after I explained I’d just been there, they ignored me. I left feeling embarrassed and hurt.
Atmosphere: 1
Food: 5
Service: 1
I stop here everyday for coffee and spend so much money and today they’re telling me I can’t get free water without purchase
Food: 5
Service: 1
2x I've ordered a caramel ribbon crunch, and both times they put NO crunch, so this last time i went I asked for extra and they gave me the worlds tiniest sprinkle. The crunch is the best part and extra costs more money. Pmo. Photo provided is after asking for extra
Atmosphere: 3
Food: 2
Service: 1
We go everyday so most of the staff know us. They're friendly, courteous
and accurate with the orders.
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich and the topping were balled up in the center of the sandwich leaving the rest plain bread
Atmosphere: 3
Food: 2
Service: 4
If you are getting anything besides the most basic of drinks (even tho they'll probably screw that up too) don't go here. The past 5 times I've ordered hot espresso they've made it iced. No where on my drink label does it say iced. I was fine if it was a one off thing or somebody new but the fact that it has happened multiple times with multiple different people is appalling.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Went through drive through which was at least a 5 minute wait. No biggie. I order and multiple times I said I’d like the spicy falafel wrap.
I saw one on the screen and two almond dips on the screen so I figured maybe she was entering it in or was having some tech issue but understood I wanted two. My first mistake was assuming she heard me even though she repeated back twice yeah uh huh. My second mistake was tipping. My 3 rd mistake was not checking the bag before I drove away from the window. I checked before u got too far and noticed only 1 wrap and two dips.
I go inside and explain what happened I’m told they will have one right out for me. 5+ minutes later I finally get one. I explain to their person who handed it to me why this is an issue and how my other one sitting in the car was probably now cold. I mean it’s only 4 degrees out.
Her solution to that was we can make you a new one and I said who knows how long that would take and her answer was yeah sorry we are really busy.
Never again will I go to that location.
Service: 1
I didn't tip and felt they stalled my in store take-out coffee (plain cold press) as a punishment, I mean,...7 minutes for the coffee? Really? I felt hurt and un-cared for, I may need therapy after this visit.
Refused to split a drink into 2 cups due to it being "an inventory problem" and me "wanting to get extra whip for free" even though they would give me an extra cup and a pup cup of whip. I have never been to a Starbucks that wouldn't do this for my kids as a tall is too much for them to drink so they share.
Food: 3
Service: 1
Lisa made our experience at Starbucks top notch! We were on our way to the MN State Fair and stopped to get caffeinated. Her personality and upbeat attitude made our day! Thank you Lisa!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through 8/26, received the most wonderful service from Lisa. She interacted with our car full so full of life and spirit. She started our day off to the state fair with smiles. Please thank her kindly from us.
With extreme kindness,
4 Starbucks crazed girls on the road to the fair.
Atmosphere: 5
Food: 5
Service: 5
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