Been here a couple times, it always either takes awhile for them to take your order on the drive through or they just never answer on the speaker. This time I waited about 10/15 min before driving off and there were no customers inside. Not sure if something is wrong with the drive through system but it’s kind of annoying.
Service: 1
Daniel jarvis
Went there around 8:40ish pm for dinner. When I found that the lobby was already closed I checked the hours online and it said it was open till 10 so I ordered off the app, a few minutes after my order went through I could see that the workers had grabbed my order and I assumed that they were preparing it. 10 or so minutes later, I see the workers inside throw away my receipt, shut off the lights, and then cancel my order. 2 hours before they are supposed to be closed they cancelled my order. No explanation, no signs saying they were closing early or had changed hours of service, not even a phone call on my order to explain that they had to close early, NOTHING. Terrible business practices, and terrible service.
Atmosphere: 1
Food: 1
Service: 1
cameron colon
Terrible and very slow service. Very rude workers. Didn’t even give me what I asked for. DO NOT
Atmosphere: 1
Food: 1
Service: 1
Xenoviah Colon
They aren't open late as advertised. But the food is great and the people are friendly.
Atmosphere: 5
Food: 5
Service: 4
Michelle Rosenau
The best subs all around! My favorite is the hot shot Italiano.
Atmosphere: 5
Food: 5
Service: 5
Alex Braun
Absolutely terrible! 7:45 and it says open on the website. Watched the worker run to the door and lock it! Management these days are
Service: 1
Eric Olson
Ditto to Joyce's review below. Says open until 10 pm. Pulled up at 8 pm. Lights off, door locked, workers inside cleaning.
Alvis Kobold
Our subs we ordered had the bread switched on both of the subs. I ordered my sandwich without green peppers and got them on it anyway.
Atmosphere: 1
Food: 1
Service: 1
John Jenkins
It says there open but the doors are locked and there supposed to be open until 10
Joyce Launderville
I tried to go to subway in Roseau MN and the website said they are open till 10 pm I got there at 8 pm and the doors were locked already. There was a worker inside the building on the phone. I called and told them that the website said they were opened til 10 pm and he said I know but we are closed and hung up. If they are not gonna stay open like the website says they are then they need to change the time of open to close. This isn’t the first time in the subway in this town it has happened it’s like an everyday thing here in Roseau at subway.
6/19/23As a former subway employee, I can say the food is still good, but tonights veggie/till taker service sucked. Lack of communication and efficiency, asked for Banana peppers, was told one second, guy came back and just stared at my sub and didn’t say anything… I had to ask the guy if there was any, and he just gave me a stupid look and shook his head. Not to mention he poorly wrapped my sub and didn't give me a bag LMAO. Not one to brag but if I came back, I could do that job 100X better then some of those employees working there. Andy is the best employee there by far, and has been since he’s been hired. He’s very efficient and normally does 2 other employees jobs while he’s already doing his own. That guy deserves one hell of a raise in my opinion just saying.
Been here a couple times, it always either takes awhile for them to take your order on the drive through or they just never answer on the speaker. This time I waited about 10/15 min before driving off and there were no customers inside. Not sure if something is wrong with the drive through system but it’s kind of annoying.
Service: 1
Went there around 8:40ish pm for dinner. When I found that the lobby was already closed I checked the hours online and it said it was open till 10 so I ordered off the app, a few minutes after my order went through I could see that the workers had grabbed my order and I assumed that they were preparing it. 10 or so minutes later, I see the workers inside throw away my receipt, shut off the lights, and then cancel my order. 2 hours before they are supposed to be closed they cancelled my order. No explanation, no signs saying they were closing early or had changed hours of service, not even a phone call on my order to explain that they had to close early, NOTHING. Terrible business practices, and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Terrible and very slow service. Very rude workers. Didn’t even give me what I asked for. DO NOT
Atmosphere: 1
Food: 1
Service: 1
They aren't open late as advertised. But the food is great and the people are friendly.
Atmosphere: 5
Food: 5
Service: 4
The best subs all around! My favorite is the hot shot Italiano.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible! 7:45 and it says open on the website. Watched the worker run to the door and lock it! Management these days are
Service: 1
Ditto to Joyce's review below. Says open until 10 pm. Pulled up at 8 pm. Lights off, door locked, workers inside cleaning.
Our subs we ordered had the bread switched on both of the subs. I ordered my sandwich without green peppers and got them on it anyway.
Atmosphere: 1
Food: 1
Service: 1
It says there open but the doors are locked and there supposed to be open until 10
I tried to go to subway in Roseau MN and the website said they are open till 10 pm I got there at 8 pm and the doors were locked already. There was a worker inside the building on the phone. I called and told them that the website said they were opened til 10 pm and he said I know but we are closed and hung up. If they are not gonna stay open like the website says they are then they need to change the time of open to close. This isn’t the first time in the subway in this town it has happened it’s like an everyday thing here in Roseau at subway.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Got food poisoning as if it were taco bell.
Atmosphere: 4
Food: 1
Service: 3
Good food healthy for fair price
Friendly help and good food.
Atmosphere: 5
Food: 5
Service: 5
Long wait for service.
Atmosphere: 2
Food: 5
Service: 1
6/19/23As a former subway employee, I can say the food is still good, but tonights veggie/till taker service sucked. Lack of communication and efficiency, asked for Banana peppers, was told one second, guy came back and just stared at my sub and didn’t say anything… I had to ask the guy if there was any, and he just gave me a stupid look and shook his head. Not to mention he poorly wrapped my sub and didn't give me a bag LMAO. Not one to brag but if I came back, I could do that job 100X better then some of those employees working there. Andy is the best employee there by far, and has been since he’s been hired. He’s very efficient and normally does 2 other employees jobs while he’s already doing his own. That guy deserves one hell of a raise in my opinion just saying.
Atmosphere: 5
Food: 4
Service: 2
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