Chili's Grill & Bar

Great service and food right up to the closing hours on a busy holiday.

Love chilis! Burgers are delicious and honestly the reason I come here. Tons of flavor and seems to be a fresh Pattie which is hard to find these days especially at a chain restaurant.

Atmosphere: 4

Food: 5

Service: 5

horrible to go service! we were ignored by multiple employees. our order came out 30 minutes late. very unprofessional!!

Atmosphere: 1

Food: 2

Service: 1

Had an issue with some cold food they immediately corrected the problem

Atmosphere: 4

Food: 4

Service: 5

Jackie the waiter was bomb!!!!

Atmosphere: 4

Food: 4

Service: 5

Shout out Jackie. This place rocks.

Atmosphere: 5

Food: 5

Service: 5

Good place, never been to a chili's. I was surprised how busy it was, but we sat at the bar and that expedited things.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Dipper

We waited 25 minutes to be seated on a weekday(no holiday) some areas the restaurant were empty; I’m guessing they don’t have enough staff. Food it’s just ok

Atmosphere: 4

Food: 3

Service: 4

TONIGHT, I got the 6 once steak, medium/well. It came out well done. The garlic butter mashed potatoes came without any garlic butter. I was given 2 frozen pads of butter, then when the potatoes were cold, they gave me some garlic butter. The steam broccoli, was raw broccoli! 🤢 I will NEVER EAT AT CHILI'S AGAIN...

Atmosphere: 3

Food: 1

Service: 3

My husband and I went to Chili’s for an early dinner on Saturday November 22nd. We are frequent Chili goers but haven’t been to the Roseville location in a long time. It was busy at the time we went which is obviously no big deal. We were on a waitlist for 15 minutes and then sat at the high tops in the bar area. We were unsure who our server was as 4 different people approached our table throughout our time. We ordered our apps and dinner all in one go. The food took about 30 minutes to come out. I ordered the 3 for me while my husband ordered the Triple Dipper. When the food came out my husbands triple dipper was incorrect- super minor they gave us the wrong mozzerella things (we asked for Nashville Hot and got chipotle bbq). Instead of just taking the incorrect mozzerlla sticks she took his whole plate… okay not a biggie we assumed it’d be a quick fix. My husband and I waited another 25 minutes before asking a server where his food was at. They apologized and said it should be up any second. By this point we just asked to have it in a box as we’d been there longer than expected. When his food finally came out we checked the box and they gave him the wrong food AGAIN??? So they had us wait just for it to be made incorrect again. The manager came to drop the food off said a quick sorry and scurried away. No one else came to approach our table so we stopped a server walking by and let them know that we recieved the wrong food AGAIN. I wish I got his name, he went to the back and came back out in 2 minutes with the correct food and apologized. My husband and I aren’t upset with the servers at all. It was busy and we get that the service is slower at that time. I still tipped 20% as always. But the manger didn’t offer us anything after the poor experience? All we got was a quick “sorry about the wait” and then never to be seen again. Mind you the manager brought us the INCORRECT togo food the second time around. Such a poor experience. My husband just sat there waiting for his food the entire meal ( ended up eating mine with me sine the wait was ridiculous).

Atmosphere: 1

Food: 1

Service: 2

Tonight I came in with some friends and the wonderful Jackie was our server. She provided us with a dining experience that was truly an EXPERIENCE. I haven’t had dining service like this in a long time. She was very kind, incredibly attentive, funny, and overall great at her job. 10/10 because of her alone. Definitely will be coming back because of her!!

Atmosphere: 5

Food: 5

Service: 5

I came in with 2 of my friends today hoping for a nice lunch but instead the service was terrible my waiter Jack only came up to the table twice in the span of and hour and the food was cold and soggy like it had been sitting out before they brought it to us to top that all off after i paid i was packing my food up to go on my way and i found a blonde hair i dont recommend, will NOT be coming back

Atmosphere: 1

Food: 1

Service: 1

Food was fine. But I genuinely will not go back to a chilis based on that service and poor experience. Plastic silverware, no stir stick in my marg of the month, took over three hours to get food.

Atmosphere: 1

Food: 3

Service: 1

Waited over an hour to get a table. Once we sat down we ordered drinks and didn’t get them until about forty minutes later. We got the Wicked margaritas and didn’t get the little stir sticks as advertised. Also, we didn’t get to order our food for a long time as well. Then they said they were out of chips?? Uhm it’s Chilis. And THEN the table behind us who sat down AFTER us got maybe about three gigantic baskets of chips…. but they were out… right. Our waitress was really nice and the restaurant was really busy so I know she was checking in on us as much as she could. Also we got plastic silverware. $18 for wings and I couldn’t even get real silverware. We got to Chilis at about 6:30 and left just before 9:30, with 85% of that time being waiting around whether it was for our table originally (which I know it was busy) or waiting to place our order or waiting on food/drinks. Also why is everything so expensive. I know everything is a lot in this economy but holy cow… $13 for fries with cheese and jalapeños. Anyway if my friends and I didn’t really want those margaritas (also which they told us are premade but still took 40 minutes to come out and tasted bad) and had our hearts set on Chilis I would have left. Not going back to Chilis for a long long time.

Atmosphere: 2

Food: 5

Service: 2

Refused to seat me when they had several open tables because I was a party of one. Claimed they only seat parties of one at smaller tables, and that it would take them twenty minutes to clear off an empty table. Mind you, there was no one at the table they needed to clear. Just left behind food. This place is absolutely a joke, wish I could leave 0 stars.

Atmosphere: 1

Food: 1

Service: 1