9 times out of 10 of I make an online order. They don't have it ready on time. I came 15 minutes late for my pick up and it still was not even started. They need better management for this location.
Atmosphere: 2
Food: 3
Service: 1
Matt Leaman
Subway with great sandwich artists. I am never disappointed here.
Atmosphere: 5
Food: 5
Service: 5
Alicia Lessard
Always clean and staff is always super friendly! Service is also fast.
Atmosphere: 5
Food: 5
Service: 5
Walleye Crusher
Not what they use to
Atmosphere: 3
Food: 3
Service: 5
Gustavo M.
Went back and forth over the course of 3 months with the general manager, Heidi, about a miscommunication with an online order that was placed at the wrong location. Up until this point it has been me contacting the store about a refund, and I was informed just now, 3 months later, that all I can be given as a "refund" is a 6-inch sandwich. Keep in mind I was never given any updated by the manager, even when promised I would get a call back. I'm not even upset about the amount total or anything, it's more so the lack of professional communication and being on for 3 months thinking I would get this issue resolved just to get a 6 inch dub as an "I'm sorry" Bad dog subway, bad dog.
Donavon Mickelson
Good, fresh food. We don't eat there often but do like it.
Margie Levons
There really needs to be more training given to the staff in this Location. The older guy who made my sub.. flattened my bread (I mean like everytime he touched it, he flattened it more), When he put the steak on ..He did not spread it to the length of the bread, he was really slow and DID NOT WASH HIS HANDS THE WHOLE TIME WE WERE THERE?! These two stars, are for his effort only! Something needs to happen, who owns this place? This was my 2nd time coming to the St.James Subway and I was not impressed with either time. Like I stated Staff needs to ne retrained and who ever is owning/running this location, needs to start caring a little more!
kerri watts
They were out of mayo and tuna. But very patient with 3 kids trying to order.
Atmosphere: 5
Food: 5
Service: 4
Jonathan Sanders
I ordered online to save time. Little did I know, I'd be waiting over an hour in store.. It was a waste of time ordering online. When I finally got to let the employee know I had an online order, the employee said that they were out of steak. Umm, really? I asked if there was any in the cooler, the employee said there was. But, it's not prepped. So, I wait over an hour for this employee to not make my sub correctly? Being the order was paid online I couldn't get a refund nor change my order. So, I chose a spicy Italian and subway made money off me. I was charged steak price for no steak. The steak was in the back cooler, but employee didn't wanna bother. On top of that sadness, I watched employee try to wrap my husband's wrap like 4 times. So, I ended up rolling the wrap correctly. Also there was no choices in bread except white or wheat. Ugh
Atmosphere: 2
Food: 2
Service: 1
James Joosten
I did not dine in nor take out. Never have the chance to. There has been several times I would go get a sandwich after work,usually between 8:45 and 9pm, and the lights are on and door is locked. I have heard the hours posted under Google don't reflect their winter hours. I guess there winter hours are whatever they feel like being open. Also heard they make their employees work when they are sick. That is so not cool and disgusting. Who knows how much their food gets contaminated and I am sure a health code violation.
No complaints. Service was fast, and food was good.
Breanna Brandt
I'm posting as a previous employee - so they have an employee that still works there who was accused of stealing quite a bit of money and all he gets is a slap on the wrist for it. I was the shift leader, so it was my responsibility to report insubordination, both the manager AND the owner told me I need to report anything and everything to them, so I did. Turns out they really didn't like what I was reporting and communicating, so they took away all of my hours and refused to tell me why they did. When I tried to ask them, the owner (of all people) told me to shut up. They refused to talk to me at all. I wanted to have a meeting with them, but they both refused to meet with me. I honestly don't understand what their problem is, but I figured I'd get this out there in hopes those of you thinking about working there will stear clear from this place. Way too much drama, in my opinion.
Jennifer
Pretty alright, Candi is very slow and took 30 minutes to make four subs….people walked out due to how slow she was “working” ?
Rick Sanchez
I've been to this Subway a few times. The sandwiches have been good every time and made quickly. The bread and veggies are good. You don't get a lot of meat on the sandwich, but unfortunately that's the same at all Subway locations I've ever been to.
Little Joe
Service was great, establishment was spotless but I feel like subway ingredients have been noticeably changing. Quality of the food seems to have taken a downward turn. We had another subway try again and seems like the same food Quality
9 times out of 10 of I make an online order. They don't have it ready on time. I came 15 minutes late for my pick up and it still was not even started. They need better management for this location.
Atmosphere: 2
Food: 3
Service: 1
Subway with great sandwich artists. I am never disappointed here.
Atmosphere: 5
Food: 5
Service: 5
Always clean and staff is always super friendly! Service is also fast.
Atmosphere: 5
Food: 5
Service: 5
Not what they use to
Atmosphere: 3
Food: 3
Service: 5
Went back and forth over the course of 3 months with the general manager, Heidi, about a miscommunication with an online order that was placed at the wrong location. Up until this point it has been me contacting the store about a refund, and I was informed just now, 3 months later, that all I can be given as a "refund" is a 6-inch sandwich. Keep in mind I was never given any updated by the manager, even when promised I would get a call back. I'm not even upset about the amount total or anything, it's more so the lack of professional communication and being on for 3 months thinking I would get this issue resolved just to get a 6 inch dub as an "I'm sorry" Bad dog subway, bad dog.
Good, fresh food. We don't eat there often but do like it.
There really needs to be more training given to the staff in this Location. The older guy who made my sub.. flattened my bread (I mean like everytime he touched it, he flattened it more), When he put the steak on ..He did not spread it to the length of the bread, he was really slow and DID NOT WASH HIS HANDS THE WHOLE TIME WE WERE THERE?! These two stars, are for his effort only! Something needs to happen, who owns this place? This was my 2nd time coming to the St.James Subway and I was not impressed with either time. Like I stated Staff needs to ne retrained and who ever is owning/running this location, needs to start caring a little more!
They were out of mayo and tuna. But very patient with 3 kids trying to order.
Atmosphere: 5
Food: 5
Service: 4
I ordered online to save time. Little did I know, I'd be waiting over an hour in store.. It was a waste of time ordering online. When I finally got to let the employee know I had an online order, the employee said that they were out of steak. Umm, really? I asked if there was any in the cooler, the employee said there was. But, it's not prepped. So, I wait over an hour for this employee to not make my sub correctly? Being the order was paid online I couldn't get a refund nor change my order. So, I chose a spicy Italian and subway made money off me. I was charged steak price for no steak. The steak was in the back cooler, but employee didn't wanna bother. On top of that sadness, I watched employee try to wrap my husband's wrap like 4 times. So, I ended up rolling the wrap correctly. Also there was no choices in bread except white or wheat. Ugh
Atmosphere: 2
Food: 2
Service: 1
I did not dine in nor take out. Never have the chance to. There has been several times I would go get a sandwich after work,usually between 8:45 and 9pm, and the lights are on and door is locked. I have heard the hours posted under Google don't reflect their winter hours. I guess there winter hours are whatever they feel like being open. Also heard they make their employees work when they are sick. That is so not cool and disgusting. Who knows how much their food gets contaminated and I am sure a health code violation.
Restaurantji Recommends
No complaints. Service was fast, and food was good.
I'm posting as a previous employee - so they have an employee that still works there who was accused of stealing quite a bit of money and all he gets is a slap on the wrist for it. I was the shift leader, so it was my responsibility to report insubordination, both the manager AND the owner told me I need to report anything and everything to them, so I did. Turns out they really didn't like what I was reporting and communicating, so they took away all of my hours and refused to tell me why they did. When I tried to ask them, the owner (of all people) told me to shut up. They refused to talk to me at all. I wanted to have a meeting with them, but they both refused to meet with me. I honestly don't understand what their problem is, but I figured I'd get this out there in hopes those of you thinking about working there will stear clear from this place. Way too much drama, in my opinion.
Pretty alright, Candi is very slow and took 30 minutes to make four subs….people walked out due to how slow she was “working” ?
I've been to this Subway a few times. The sandwiches have been good every time and made quickly. The bread and veggies are good. You don't get a lot of meat on the sandwich, but unfortunately that's the same at all Subway locations I've ever been to.
Service was great, establishment was spotless but I feel like subway ingredients have been noticeably changing. Quality of the food seems to have taken a downward turn. We had another subway try again and seems like the same food Quality