Tough to get to unless you know where it is. Maps doesn’t have the correct directions… need to go into the church parking lot and then go into Caribou lot… also… speaker is facing hwy 15 so whenever a truck goes by, the staff inside cannot hear you ordering. I had to repeat myself twice for each thing I ordered and the staff person sounded irritated… not my fault. Planning error on Caribou’s part!
Atmosphere: 5
Food: 5
Service: 3
Sheila K
The fella taking orders treated me to TWO birthday drinks because I couldn’t decide cold or hot, apple or pumpkin, so he surprised me with both. Thank you so much! God bless you for your generosity
Atmosphere: 5
Food: 5
Service: 5
Tracy Oconnor
Friendly and professional staff
Atmosphere: 5
Food: 5
Service: 5
christie dahlin
Very friendly
Atmosphere: 5
Service: 5
Sir John Bindon III
Great service. Good coffee.
Food: 4
Service: 5
Jess Franks
Always a great experience
Atmosphere: 4
Food: 4
Service: 5
Ashley Moen
This is my favorite Caribou in town- there's literally another one I can see from inside my house and I go out of my way to come to this one when I can. They are always nice, drinks are consistent tasting, and they're quick. If you have to wait, they usually chat with you at the window. Nice place to sit outside, easy to get to from the highway. I go to Caribou twice a day sometimes, trust me when I say this is the best one lol
Atmosphere: 5
Food: 4
Service: 5
Tony Cunnien
Great customer service! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Rachel Leonard
Every person I've ever had to pleasure of interacting at this store was amazing. As they open at 5:00am I'm usually their first customer, once in awhile waiting in the parking lot for them to turn on the lights. They are also happy to see me, and never had said a single word about me being there seconds after they open. Many times one of the barista will stand at the window and chat with me while I'm waiting for my coffee.
Atmosphere: 5
Food: 5
Service: 5
J G
Points were deducted from my rewards for a size upgrade via the Mobil app but that is not what I got from the Caribou Cabin on Hwy 15 and 18th Street in Sauk Rapids, MN. What I got was a Medium Iced Carmel High Rise when it was suppose to be a large.
UPDATE: Corporate and Dan took great care of my issue and I even got instruction on how to work the Caribou app. Thank you all.
Nice staff, but my turtle mocha was NOT made right, and didnt taste good. Was a waste of money. At drive through, I don't have time to go back.
Atmosphere: 2
Food: 1
Service: 5
Jacob Fisher
I ordered an XL iced coffee. I had it gone in 2 minutes. The cup was completely filled with ice, just below the lid. Disappointed that the drink is 3/4 ice and 1/4 coffee.
Atmosphere: 1
Food: 1
Service: 1
Erin Theisen
Everytime I go here, they mess up my drink some how and I'm always disappointed to spend $6 on a drink. Today, they forgot the to add vanilla in both my drink & my husbands. However, they are always kind.
Emma Lichte
Went here to get coffee before church. Ordered a hot crafted press, only tasted like straight milk! Worst drink I’ve ever had from a caribou. Went back and asked for a refund as I wanted this for during church and that time had obviously passed. Spoke to the manager who couldn’t even figure out how to do a refund. Overall very disappointed in this caribou!
Tough to get to unless you know where it is. Maps doesn’t have the correct directions… need to go into the church parking lot and then go into Caribou lot… also… speaker is facing hwy 15 so whenever a truck goes by, the staff inside cannot hear you ordering. I had to repeat myself twice for each thing I ordered and the staff person sounded irritated… not my fault. Planning error on Caribou’s part!
Atmosphere: 5
Food: 5
Service: 3
The fella taking orders treated me to TWO birthday drinks because I couldn’t decide cold or hot, apple or pumpkin, so he surprised me with both. Thank you so much! God bless you for your generosity
Atmosphere: 5
Food: 5
Service: 5
Friendly and professional staff
Atmosphere: 5
Food: 5
Service: 5
Very friendly
Atmosphere: 5
Service: 5
Great service. Good coffee.
Food: 4
Service: 5
Always a great experience
Atmosphere: 4
Food: 4
Service: 5
This is my favorite Caribou in town- there's literally another one I can see from inside my house and I go out of my way to come to this one when I can. They are always nice, drinks are consistent tasting, and they're quick. If you have to wait, they usually chat with you at the window. Nice place to sit outside, easy to get to from the highway. I go to Caribou twice a day sometimes, trust me when I say this is the best one lol
Atmosphere: 5
Food: 4
Service: 5
Great customer service! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Every person I've ever had to pleasure of interacting at this store was amazing. As they open at 5:00am I'm usually their first customer, once in awhile waiting in the parking lot for them to turn on the lights. They are also happy to see me, and never had said a single word about me being there seconds after they open. Many times one of the barista will stand at the window and chat with me while I'm waiting for my coffee.
Atmosphere: 5
Food: 5
Service: 5
Points were deducted from my rewards for a size upgrade via the Mobil app but that is not what I got from the Caribou Cabin on Hwy 15 and 18th Street in Sauk Rapids, MN. What I got was a Medium Iced Carmel High Rise when it was suppose to be a large.
UPDATE: Corporate and Dan took great care of my issue and I even got instruction on how to work the Caribou app. Thank you all.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Nice staff, but my turtle mocha was NOT made right, and didnt taste good. Was a waste of money. At drive through, I don't have time to go back.
Atmosphere: 2
Food: 1
Service: 5
I ordered an XL iced coffee. I had it gone in 2 minutes. The cup was completely filled with ice, just below the lid. Disappointed that the drink is 3/4 ice and 1/4 coffee.
Atmosphere: 1
Food: 1
Service: 1
Everytime I go here, they mess up my drink some how and I'm always disappointed to spend $6 on a drink. Today, they forgot the to add vanilla in both my drink & my husbands. However, they are always kind.
Went here to get coffee before church. Ordered a hot crafted press, only tasted like straight milk! Worst drink I’ve ever had from a caribou. Went back and asked for a refund as I wanted this for during church and that time had obviously passed. Spoke to the manager who couldn’t even figure out how to do a refund. Overall very disappointed in this caribou!
Friendly employees and quick made beverages.
Atmosphere: 4
Service: 4
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