This place has no business calling itself Green Mill. Frankly, I think it’s a Crooked Pint issue (the restaurant it’s a part of). Food and service there are terrible.
The pizza uses Green Mill sauce, but that’s it. The pizzas are inconsistent, the toppings haphazard, and their dough and “doneness” standards leave a *lot* to be desired.
Green Mill - close this place or improve it. It’s an embarrassment to the great pizza that Green Mill makes.
Food: 2
Luke West
I have ordered online takeout orders from this location two times in the last two or three months. Both times I have ended up having to sit in the restaurant for 30+ minutes after my order was supposed to be ready.
Today I went in my order was supposed to be ready at 4:55. I got to the store at 4:50 expecting that it probably wouldn’t be ready yet. I check in with the hostess and tell her my name, she tells me it’s not ready yet. no big deal. I then patiently wait another 15 minutes in the lobby. She tells me It’s still not ready yet and asks what my name is for the second time. Another 15 minutes goes by and I’ve seen two or three other people come pick up their orders and start thinking this is weird.
hostess comes back out to the lobby area again and asked if I’ve been helped yet and asked my name again for a third time. I tell her my name and I’ve been waiting for an order. She tells me it’s not ready yet. another 20 minutes passes by and I only see one other person come in and pick up anything. This was the one of a few chances I even had a chance to speak to the hostess as there was nobody out in the lobby I could even talk to for extended time. I asked what is going on. I’ve been sitting here for almost an hour now and I keep hearing you quoting 25 to 30 minutes on the phone for orders. the hostess (same one I’ve spoke to 3 times already) for a 4th time asks for my name and if I’ve been helped yet. Keep in mind there’s never been more than 2 people sitting in this lobby and only 4-5 others have been in the lobby the whole time. I tell her again. She then Tells me, oh yeah, I’m not sure why nobody told you, but there was never a receipt for your order and tries to tell me I ordered from a different location…. I tell her she’s the only person I’ve spoke to there so who else would be expected to tell me that? I pull out my receipt and confirmed I ordered from this location. Then she digs through the heater out front and finds an order that only had my last name on it for some reason that she claims had been sitting there since before I got there… like that was going to make me feel any better.
I ordered three items originally and there was only two that she set out for me so I told her something was missing. She then in an argumentative way, said that I didn’t order anything else. I again calmly said I had a 3rd item. She goes back into the heater and finds it and gives me a terrible non-apology and offered nothing else. Terrible customer service.
There was another guy that came in before I left who also had a delayed order so must be a common theme. I love green mill but this place just doesn’t seem to care about customers based on the couple times I’ve picked up something and I hope others can avoid wasting their time ordering anything here
Atmosphere: 1
Food: 3
Service: 1
Dora Massengale
Great atmosphere, food, and service. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Sanna Salonen
I ordered a to go pizza and desert fire pasta. My boyfriend ate the pizza and was satisfied. He gave it a 3 out of 5, not bad but nothing to brag about. On the other hand…The Desert Fire Pasta, substituted with chicken, was terrible. This is a common dish I order at Green Mill. The chicken was a cut up fried chicken patty instead of grilled chicken. This should have been specified as it is not what the dish comes with when ordered at an actual Green Mill location. Secondly the dish had an overwhelming flavor of barbecue sauce. Completely off putting on a desert fire dish, and also not Green Mill standard.I ended up throwing away the pasta and not eating the meal. For Green Mill price I should receive Green Mill product. I will not be going back despite this being a closer location.
Food: 1
Service: 3
Roy Radtke
We had green mill new meat pizza.The crust was very good, the sauce was plain with no flavor, the meats had no flavor, tasting each one seperate because i couldn't believe such a great looking pizza cant be this plain, although maybe little kids would like it.
Atmosphere: 4
Food: 1
Service: 2
rebecca plye
Went there with my
Atmosphere: 5
Food: 5
Service: 5
Liz Van Buren
Everything is good. Very good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium
Brad Borgh
We’ve ordered twice from the Green Mill to go Savage. First order they forgot to give us a whole pizza and had to go back. Second order they made the wrong pizza. Manager said they would put my name down and just call the next time for a free replacement. Called and they had no record and the manager would call me back another day. Not exactly helpful….
Atmosphere: 1
Food: 1
Service: 1
Dave Grote
Ordered on the app and showed up to pick up at the correct time and they hadn't started making it. 40 minutes later received an over cooked pizza and no apology for the poor service.
Food: 3
Service: 1
Barry McDonald
Food was not good, Walleye Sandwich breading tasted like French fries. Garlic/parm fries (soggy) was just like they dumped parm and garlic on top, no tossing or distribution of flavor. Server I could tell is new, was friendly but needs more training.
Received a cheese pizza instead of my order. 2nd pizza... no cheese although I ordered extra. Really difficult to call and not have it go to voice mail. Never again. Very
Atmosphere: 4
Food: 2
Service: 2
Kathy Wolpers
Ordering app didn’t work. Called in my order. My sausage pizza did not have any sausage. We won’t be back,
LORI TRETTEL
First time ordering takeout. Ordered the deep dish and it was horrible :( cheese wasn’t melted and it was not done all the way
Colten Kerkow
Hope you enjoy waiting for your pizza
Pterodactyl Larson
Loved sitting in the booth but I did not order anything, my friend did and he loved it
This place has no business calling itself Green Mill. Frankly, I think it’s a Crooked Pint issue (the restaurant it’s a part of). Food and service there are terrible.
The pizza uses Green Mill sauce, but that’s it. The pizzas are inconsistent, the toppings haphazard, and their dough and “doneness” standards leave a *lot* to be desired.
Green Mill - close this place or improve it. It’s an embarrassment to the great pizza that Green Mill makes.
Food: 2
I have ordered online takeout orders from this location two times in the last two or three months. Both times I have ended up having to sit in the restaurant for 30+ minutes after my order was supposed to be ready.
Today I went in my order was supposed to be ready at 4:55. I got to the store at 4:50 expecting that it probably wouldn’t be ready yet. I check in with the hostess and tell her my name, she tells me it’s not ready yet. no big deal. I then patiently wait another 15 minutes in the lobby. She tells me It’s still not ready yet and asks what my name is for the second time. Another 15 minutes goes by and I’ve seen two or three other people come pick up their orders and start thinking this is weird.
hostess comes back out to the lobby area again and asked if I’ve been helped yet and asked my name again for a third time. I tell her my name and I’ve been waiting for an order. She tells me it’s not ready yet. another 20 minutes passes by and I only see one other person come in and pick up anything. This was the one of a few chances I even had a chance to speak to the hostess as there was nobody out in the lobby I could even talk to for extended time. I asked what is going on. I’ve been sitting here for almost an hour now and I keep hearing you quoting 25 to 30 minutes on the phone for orders. the hostess (same one I’ve spoke to 3 times already) for a 4th time asks for my name and if I’ve been helped yet. Keep in mind there’s never been more than 2 people sitting in this lobby and only 4-5 others have been in the lobby the whole time. I tell her again. She then Tells me, oh yeah, I’m not sure why nobody told you, but there was never a receipt for your order and tries to tell me I ordered from a different location…. I tell her she’s the only person I’ve spoke to there so who else would be expected to tell me that? I pull out my receipt and confirmed I ordered from this location. Then she digs through the heater out front and finds an order that only had my last name on it for some reason that she claims had been sitting there since before I got there… like that was going to make me feel any better.
I ordered three items originally and there was only two that she set out for me so I told her something was missing. She then in an argumentative way, said that I didn’t order anything else. I again calmly said I had a 3rd item. She goes back into the heater and finds it and gives me a terrible non-apology and offered nothing else. Terrible customer service.
There was another guy that came in before I left who also had a delayed order so must be a common theme. I love green mill but this place just doesn’t seem to care about customers based on the couple times I’ve picked up something and I hope others can avoid wasting their time ordering anything here
Atmosphere: 1
Food: 3
Service: 1
Great atmosphere, food, and service. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
I ordered a to go pizza and desert fire pasta. My boyfriend ate the pizza and was satisfied. He gave it a 3 out of 5, not bad but nothing to brag about. On the other hand…The Desert Fire Pasta, substituted with chicken, was terrible. This is a common dish I order at Green Mill. The chicken was a cut up fried chicken patty instead of grilled chicken. This should have been specified as it is not what the dish comes with when ordered at an actual Green Mill location. Secondly the dish had an overwhelming flavor of barbecue sauce. Completely off putting on a desert fire dish, and also not Green Mill standard.I ended up throwing away the pasta and not eating the meal. For Green Mill price I should receive Green Mill product. I will not be going back despite this being a closer location.
Food: 1
Service: 3
We had green mill new meat pizza.The crust was very good, the sauce was plain with no flavor, the meats had no flavor, tasting each one seperate because i couldn't believe such a great looking pizza cant be this plain, although maybe little kids would like it.
Atmosphere: 4
Food: 1
Service: 2
Went there with my
Atmosphere: 5
Food: 5
Service: 5
Everything is good. Very good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium
We’ve ordered twice from the Green Mill to go Savage. First order they forgot to give us a whole pizza and had to go back. Second order they made the wrong pizza. Manager said they would put my name down and just call the next time for a free replacement. Called and they had no record and the manager would call me back another day. Not exactly helpful….
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app and showed up to pick up at the correct time and they hadn't started making it. 40 minutes later received an over cooked pizza and no apology for the poor service.
Food: 3
Service: 1
Food was not good, Walleye Sandwich breading tasted like French fries. Garlic/parm fries (soggy) was just like they dumped parm and garlic on top, no tossing or distribution of flavor. Server I could tell is new, was friendly but needs more training.
Restaurantji Recommends
Received a cheese pizza instead of my order. 2nd pizza... no cheese although I ordered extra. Really difficult to call and not have it go to voice mail. Never again. Very
Atmosphere: 4
Food: 2
Service: 2
Ordering app didn’t work. Called in my order. My sausage pizza did not have any sausage. We won’t be back,
First time ordering takeout. Ordered the deep dish and it was horrible :( cheese wasn’t melted and it was not done all the way
Hope you enjoy waiting for your pizza
Loved sitting in the booth but I did not order anything, my friend did and he loved it
Atmosphere: 5
Food: 5
Service: 5
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