Arby's

1546 Vierling Dr E, Shakopee
(952) 403-6677

Recent Reviews

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Darrah Theisen

quick drive thru, order is always correct and freshly made

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches, Buffalo Chicken Sandwich, Smokehouse Brisket, Beef 'N Cheddar, Roast Beef Gyro

Sab

New cheese steak meal potato cakes ooh and some buffalo dip.

Atmosphere: 5

Food: 5

Service: 5

Serg

Very very horrible customer service ridiculously back in the day for that you get fired instantly what happened to the customer service?

Atmosphere: 1

Food: 1

Service: 1

Steven Dapcevich

I stopped by here after Ren faire last year and was waited on by Nicole. If she's not the manager, she sure should be!
Shes very helped, very polite, very professional.
She even helped give me information about the area and directions to other local attractions.
10/10
I'll definitely stop by again this year!

Atmosphere: 5

Food: 4

Service: 5

Julie Snyder

Always the best fast food!! 🩷

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Roast Beef, Crinkle Fries Large

Kayce Liebrecht

I went through drive thru and the manager Nicole was really rude then when I went to the window to pay for my food that was 20.68 all I had was 50.00 in cash and the gentleman at the window said they didn't have money to give me 29. and some coins he said he was going to check and when I was talking to him the managers closed the window and then he came back to the window and he said they couldn't give me my order if I couldn't pay some other way then the manager Nicole said very rude if that's all you got I can't give you anything and this was on a Saturday at 5:45pm. How does a restaurant not have 29.00 for changes?

Service: 1

Anna Van Ausdle

Everything was fine when we were ordering. We ordered two jamocha’s part of our order and when we were waiting for the rest of our order, the lady in the bun (didn’t catch her name) caught an attitude with us because they gave us the wrong shakes. We were caught off guard because we weren’t rude one bit about it. We pulled up to the next window like she asked us, sent a guy to give us the correct shakes and rudely slammed them down before opening the window, picks them up saying, ā€œhere, hereā€ as he’s handing my fiancĆ© each shake. Thankfully the next lady was actually nice to us. I personally understand that working in food service sucks, but if you hate your job so much, find a different one. We were kind to you and you brought negativity to us for no damn reason.

Food: 5

Service: 2

cnmckenna

Good. Clean. Friendly staff.

Atmosphere: 4

Food: 4

Service: 5

J G

Customer service was horrible food was nor fresh I was very sad usually I have no problems but this will be the last time I eat here and putting food in the microwave is not a good thing to do especially before you serve it fresh is always better 😢

Food: 1

Service: 1

Tabitha Defreitas

Love the roast beef

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Roast Beef, Curly Fries

Neyloni Raffelson

I have to say, i have been going to this Arby's for a long time now, and the service there was always uninviting... until tonight! I came through the drive through with a coupon, and the lady on the other end was more then welcoming!!! She even apologized for maybe a 3 min wait. Amazing service this evening. I only wish i would've got her name.

Atmosphere: 5

Food: 5

Service: 5

Ron Hubner

Very friendly staff...always upbeat.

Atmosphere: 3

Food: 3

Service: 4

C. Anderson

THE BEST ARBYS SOUTH OF THE RIVER!
I did a lot of Arby’s coupons in the mail, and really like their food so I frequent the place. After totally striking out at the location on Robert Street in St., Paul I’m happy to get an absolutely delicious meal today at this location. Used the $8 meal deal coupon for a smokehouse brisket with curly fries and an ice tea. Everything was perfect. The sandwich was perfect, the fries were perfect, even the tea was perfect. The fast service, and extremely competent ploy working the drive-through. Didn’t miss a beat and was extremely polite. It was the guy with a piercings.
Love this location, I’ll keep coming back !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Brisket, Curly Fries

Roni Bergerson

Placed an order for the first time in several months after the last time they messed up my order and, lo and behold, they screwed up my order again. They missed a sandwich and a drink from our order. When we found out, we were too far away to go back and they said they needed the physical card to refund, which is false. IF you go here (and this should be a big if) be sure to check your order before you leave. But really, do yourself a favor and go somewhere elae.

Atmosphere: 1

Food: 1

Service: 1

Steve Rachac

Great service at this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

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