Burger King
1330 1st Ave E, Shakopee
(952) 405-8175
Recent Reviews
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Icee machine and soft drink cola machine facing customers - nice for filling up your drinks the way you want
Atmosphere: 4
Food: 5
Service: 4
Fast service
Atmosphere: 3
Food: 3
Service: 5
Bought a melt meal, when I got home I tried to put my straw into my large pop it was so full of ice the straw wouldn't go in. Not impressed for what I paid for the meal. Is this something new? Do you have to ask for no ice??? :(
Atmosphere: 5
Food: 3
Service: 5
Ordered on the mobile app. Go through the drive thru. Have done this multiple times. Get my drink and told to park to wait on fries. 30 minutes later I had to go inside to ask what happened. Nobody has a clue. Never heard of the order. Mobile wouldn’t refund. Out $16 but they are out a customer forever.
Atmosphere: 1
Food: 1
Service: 1
Had a horrible experience. They accused my husband of being racist when he just asked a question. Then turned around and refused to serve us and refund our money.
Got called a racist when my order was not correct. None of the workers behind the counter speak english. 2 people had to ask them to remake my order. They didnt until it was repeated to them in spanish. I simply asked if they speak english and the little social justice warrior behind the counter ratted me out to his tin badge manager who in turn refused service for "disparaging" his employee. Refused to give me my money back. Luckily the police didnt need to be involved since tin badge came out and gave me my money back. Garbage dump will never return.
Atmosphere: 1
Food: 1
Service: 1
Love the flame broiled and the extras I can add!!
Atmosphere: 5
Food: 4
Service: 5
Quick courteous and good conversation. Loved the Maple Bourbon BBQ Whopper meal... Hopefully you keep it on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Always so sweet and helpful! ☺️
Atmosphere: 5
Food: 5
Service: 5
It’s a very hit or miss with this Burger King. If I go in person the order seems to be okay and all. However whenever I order online there is always something missing or incorrect.
Usually the food is pretty fresh and very well made. However there are times when I order things like fries or onion rings they are super cold and feel like they’ve been sitting there. The last few times I ordered those churros for delivery and every single time they were missing from the bag.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
If there was a rating of 0 i would give that instead of 1. I ordered a whopper meal plus extra sandwich. Both were cold so I asked if I could get hotter ones..the manager told me I could only get one I said "why?" Since I bought 2. All he kept saying was I could only have 1.
So all in all I asked for my money back and left my food there! Have not been back since
Fyi: Burger King in Burnsville Mn on co rd 42 and Nicollet ave.
Atmosphere: 1
Food: 1
Service: 1
This location is terrible at customer service. Staff working the drive thru was so rude to us after we asked to place more than one order. When I told them that I was not placing my order there anymore the lady in the drive thru acted like our buisness didn't matter to them. As we pulled around we were mean mugged by the staff. If you dont like your job find somewhere else to work. AVOID THIS PLACE AND THE RUDE STAFF AT ALL COSTS!!!
Atmosphere: 1
Food: 1
Service: 1
Staff must've been high as a kite. I ordered a single ice cream cone and they said they had to charge me for a large side because they didn't have the ice cream cone button on the computer anymore. I left because I wasn't paying triple the price. Ridiculous
This location is terrible at customer service. Staff working the drive thru was so rude to us after we asked to place more than one order. When I told them that I was not placing my order there anymore the lady in the drive thru acted like our buisness didn't matter to them. As we pulled around we were mean mugged by the staff. If you dont like your job find somewhere else to work. AVOID THIS PLACE AND THE RUDE STAFF AT ALL COSTS!!!
Atmosphere: 1
Food: 1
Service: 1
Best Burger King around. Love charbroil burgers. Can't drive by without car turning in. Lol. Staff so nice there as well, both when eating in or drive thru.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper Patty, Flame Grilled Beef
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