I asked for a drink with no ice and they filled the cup half way. No other Caribou has ever done this. Horrible customer service at this location. Will never come back!
Food: 1
Service: 1
Josh Header
This has been one of my top caribous I have visited!! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Keli Selness
Giving it a 2 because it had the MOST disgusting bathrooms I’ve ever been in. It literally doesn’t look like they’ve ever been cleaned. Nasty to think employees use this bathroom and then provide a food service. Makes me wonder what the kitchen looks like. Needless to say, won’t go back to this location.
Atmosphere: 1
Food: 5
Service: 5
Revi Hassan
The man with the purple hair at this location has one of the nastiest attitudes I’ve ever seen. My daughter went in to get a remake because her drink was wrong, and she came back telling me he was rude about it and yelling at his team. I’ve been to this location many times and have seen the same thing myself. It’s disrespectful and unprofessional. At the end of the day, you work at a coffee shop, fixing a mistake and supporting your team is part of the job, not screaming at them. I won't be back here and will be going to the other Caribou's in Shakopee.
Atmosphere: 1
Food: 1
Service: 1
Karaline Hummel
I ordered a strawberry pineapple drink with a lemonade base. It was WAY too sweet- I would never get it again. I also ordered a piece of lemon loaf. That was okay.
Atmosphere: 5
Food: 5
Service: 5
Kali Peterson
This location consistently makes delicious drinks and has excellent service!
Atmosphere: 5
Food: 5
Service: 5
m denley
Enjoyed coffee with friends at this meeting place. Not crowded nor noisy. I ordered ahead for a set time and it was ready.
5/17/25 at 10:14am - tell your purple haired freak (male, greasy brown and purple hair) to drop the attitude with customers. I don't care you just received my mobile order 30 seconds ago, don't be snotty. You chose this job. I wish I could take back my tip. Won't be coming back.
Tyler F
I have been here quite a few times. I love getting hot espresso coffees. Caramel High rise or Campfire mocha all with an extra shot of espresso. Since I started getting these I’ve been noticing that the shots are dead every single time. So I stopped getting them. I waited a while before getting it again. Well I went in on a cold day and got a Caramel high rise and the shot was dead. Ruins the coffee and tastes like crap. I never want to get a hot coffee from this place because they don’t know what they are doing. Either educate your employees or figure it out. It’s not hard to do. You need to start mixing the shot sooner otherwise you get that burnt taste instead of a creamy delicious taste. I have to throw my coffee away every time!! All this because I don’t like the taste of burnt coffee in the morning, when I ordered a creamy caramel high rise. I would tell them in the window but it’s too hot to drink right away so I need to wait before I start drinking it, otherwise I would say something at the window but I don’t want to hold up the line because there is a dead shot.
Jan Palumbo
Good cool coffee & snack after a hot walk.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel, Iced Latte
Willa Hansen
I love Caribou coffee, especially their light roast! 9 times out of 10 the service is excellent. I highly recommend Caribou over Starbucks…
Atmosphere: 4
Food: 4
Service: 4
Sonya Johnson
Excellent drinks including cold coffee been going since 2000,Excellent service, drinks, people who works there ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel High Rise, Iced Caramel High Rise
I asked for a drink with no ice and they filled the cup half way. No other Caribou has ever done this. Horrible customer service at this location. Will never come back!
Food: 1
Service: 1
This has been one of my top caribous I have visited!! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Giving it a 2 because it had the MOST disgusting bathrooms I’ve ever been in. It literally doesn’t look like they’ve ever been cleaned. Nasty to think employees use this bathroom and then provide a food service. Makes me wonder what the kitchen looks like. Needless to say, won’t go back to this location.
Atmosphere: 1
Food: 5
Service: 5
The man with the purple hair at this location has one of the nastiest attitudes I’ve ever seen. My daughter went in to get a remake because her drink was wrong, and she came back telling me he was rude about it and yelling at his team. I’ve been to this location many times and have seen the same thing myself. It’s disrespectful and unprofessional. At the end of the day, you work at a coffee shop, fixing a mistake and supporting your team is part of the job, not screaming at them. I won't be back here and will be going to the other Caribou's in Shakopee.
Atmosphere: 1
Food: 1
Service: 1
I ordered a strawberry pineapple drink with a lemonade base. It was WAY too sweet- I would never get it again. I also ordered a piece of lemon loaf. That was okay.
Atmosphere: 5
Food: 5
Service: 5
This location consistently makes delicious drinks and has excellent service!
Atmosphere: 5
Food: 5
Service: 5
Enjoyed coffee with friends at this meeting place. Not crowded nor noisy. I ordered ahead for a set time and it was ready.
Atmosphere: 4
Food: 4
Service: 4
Coffee grounds anyone?
Platinum!
Fast Service and amazing drinks!
Restaurantji Recommends
5/17/25 at 10:14am - tell your purple haired freak (male, greasy brown and purple hair) to drop the attitude with customers. I don't care you just received my mobile order 30 seconds ago, don't be snotty. You chose this job. I wish I could take back my tip. Won't be coming back.
I have been here quite a few times. I love getting hot espresso coffees. Caramel High rise or Campfire mocha all with an extra shot of espresso. Since I started getting these I’ve been noticing that the shots are dead every single time. So I stopped getting them. I waited a while before getting it again. Well I went in on a cold day and got a Caramel high rise and the shot was dead. Ruins the coffee and tastes like crap. I never want to get a hot coffee from this place because they don’t know what they are doing. Either educate your employees or figure it out. It’s not hard to do. You need to start mixing the shot sooner otherwise you get that burnt taste instead of a creamy delicious taste. I have to throw my coffee away every time!! All this because I don’t like the taste of burnt coffee in the morning, when I ordered a creamy caramel high rise. I would tell them in the window but it’s too hot to drink right away so I need to wait before I start drinking it, otherwise I would say something at the window but I don’t want to hold up the line because there is a dead shot.
Good cool coffee & snack after a hot walk.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel, Iced Latte
I love Caribou coffee, especially their light roast! 9 times out of 10 the service is excellent. I highly recommend Caribou over Starbucks…
Atmosphere: 4
Food: 4
Service: 4
Excellent drinks including cold coffee been going since 2000,Excellent service, drinks, people who works there ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel High Rise, Iced Caramel High Rise
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