****update 8/13/24 ****
Here’s the Hy-Vee problem solving method. Respond on comments asking people to please reach out to their customer care email. If you waste your time emailing them you will be told that someone else from the store will contact you. Maybe that person will know somebody that gives a dam.
******************
I downloaded the Hy-Vee app as recommended by a Hy-Vee employee. I used it to place a prescription refill. I was able to select a date and time to pick up my order. The order was placed on Saturday, for a Monday pickup. I arrived at the designated time and was told that they could/would not fill the prescription.
There was NO COMMUNICATION from Hy-Vee that they couldn't/wouldn't do what they said they would.
So I wasted a lot of time and gas on something that could have been avoided with a simple email or phone call.
This pharmacy has also given me other people's prescriptions in the past, as well as charged me for items that have a zero copay. If you have any other options to use other than this place, it would have to be a better choice and experience in my opinion.
Jennifer Turcotte
Cameron is an amazing employee! I called in this morning because I had left a bag overnight I forgot to grab. Him and Laura’s (F) I believe were so great!! Nothing like being greeted with a smile and beyond helpful. Thank you for having a great morning staff!!!
Rachel Morem
After another bakery left us in a last minute pinch, Hyvee in Shakopee helped us with a custom cake with less than 24 hour notice. It was perfect, delicious, and easy to arrange!
Food: 5
Service: 5
Kathrine Jones
Great customer service, outstanding staff!
Jennifer Kristine
I have given Shakopee Hy-Vee many chances. I’ve received the wrong Aisles on line order, ordered an Easter meal and was given the wrong order, gone in only to notice the hibachi grills were closed on multiple occasions and today tipped me over the edge. I went there esp for the Hibachi and there was an employee making a meal for another customer The employee told me the hibachi grill was closing and to come back in 20 min. When I asked him if 5:30 was ok to come back he said no that the employee called in sick. Well he was clearly making a meal for someone so frustrating. Went to Savage Hy-vee and had a great experience…guess I’ll be going there from now on.
jwfalk78
Slow and cold! We were with another couple, ordering breakfast. Our friends food came within 10 minutes, ours came 15 minutes later. Our breakfast was cold with items missing. It was very disappointing, and we won’t be back!
Varshanee Rambali
Have a wide range of delicious pastries and desserts but the customer service is bad. I've been going there for years now and every visit to the bakery takes longer than a regular grocery trip. The staff will see you standing there and would not ask if you need help. I have to try to get their attention.
Google user
Have a wide range of delicious pastries and desserts but the customer service is bad. I've been going there for years now and every visit to the bakery takes longer than a regular grocery trip. The staff will see you standing there and would not ask if you need help. I have to try to get their attention.
We asked for a lavender and light pink ombré cake for daughters first birthday and the colors were way off, not what we asked for at all. What we got was bright neon purple and pink, and it was hardly ombré. We even showed a picture for reference and they also took a picture of that to follow. We wanted pastel but received neon. Very disappointed.
Phil Rogers
Old fashioned
Linda Feldmeier
Cake was delicious and the personalized decoration was an A+
****update 8/13/24 **** Here’s the Hy-Vee problem solving method. Respond on comments asking people to please reach out to their customer care email. If you waste your time emailing them you will be told that someone else from the store will contact you. Maybe that person will know somebody that gives a dam. ****************** I downloaded the Hy-Vee app as recommended by a Hy-Vee employee. I used it to place a prescription refill. I was able to select a date and time to pick up my order. The order was placed on Saturday, for a Monday pickup. I arrived at the designated time and was told that they could/would not fill the prescription. There was NO COMMUNICATION from Hy-Vee that they couldn't/wouldn't do what they said they would. So I wasted a lot of time and gas on something that could have been avoided with a simple email or phone call. This pharmacy has also given me other people's prescriptions in the past, as well as charged me for items that have a zero copay. If you have any other options to use other than this place, it would have to be a better choice and experience in my opinion.
Cameron is an amazing employee! I called in this morning because I had left a bag overnight I forgot to grab. Him and Laura’s (F) I believe were so great!! Nothing like being greeted with a smile and beyond helpful. Thank you for having a great morning staff!!!
After another bakery left us in a last minute pinch, Hyvee in Shakopee helped us with a custom cake with less than 24 hour notice. It was perfect, delicious, and easy to arrange!
Food: 5
Service: 5
Great customer service, outstanding staff!
I have given Shakopee Hy-Vee many chances. I’ve received the wrong Aisles on line order, ordered an Easter meal and was given the wrong order, gone in only to notice the hibachi grills were closed on multiple occasions and today tipped me over the edge. I went there esp for the Hibachi and there was an employee making a meal for another customer The employee told me the hibachi grill was closing and to come back in 20 min. When I asked him if 5:30 was ok to come back he said no that the employee called in sick. Well he was clearly making a meal for someone so frustrating. Went to Savage Hy-vee and had a great experience…guess I’ll be going there from now on.
Slow and cold! We were with another couple, ordering breakfast. Our friends food came within 10 minutes, ours came 15 minutes later. Our breakfast was cold with items missing. It was very disappointing, and we won’t be back!
Have a wide range of delicious pastries and desserts but the customer service is bad. I've been going there for years now and every visit to the bakery takes longer than a regular grocery trip. The staff will see you standing there and would not ask if you need help. I have to try to get their attention.
Have a wide range of delicious pastries and desserts but the customer service is bad. I've been going there for years now and every visit to the bakery takes longer than a regular grocery trip. The staff will see you standing there and would not ask if you need help. I have to try to get their attention.
Awesome bakery...yummm
Super great prices a little high
Restaurantji Recommends
We asked for a lavender and light pink ombré cake for daughters first birthday and the colors were way off, not what we asked for at all. What we got was bright neon purple and pink, and it was hardly ombré. We even showed a picture for reference and they also took a picture of that to follow. We wanted pastel but received neon. Very disappointed.
Old fashioned
Cake was delicious and the personalized decoration was an A+
Good place to get your food
Yummy ?
Loading...