****update 8/13/24 ****
Here’s the Hy-Vee problem solving method. Respond on comments asking people to please reach out to their customer care email. If you waste your time emailing them you will be told that someone else from the store will contact you. Maybe that person will know somebody that gives a dam.
******************
I downloaded the Hy-Vee app as recommended by a Hy-Vee employee. I used it to place a prescription refill. I was able to select a date and time to pick up my order. The order was placed on Saturday, for a Monday pickup. I arrived at the designated time and was told that they could/would not fill the prescription.
There was NO COMMUNICATION from Hy-Vee that they couldn't/wouldn't do what they said they would.
So I wasted a lot of time and gas on something that could have been avoided with a simple email or phone call.
This pharmacy has also given me other people's prescriptions in the past, as well as charged me for items that have a zero copay. If you have any other options to use other than this place, it would have to be a better choice and experience in my opinion.
Jennifer Turcotte
Cameron is an amazing employee! I called in this morning because I had left a bag overnight I forgot to grab. Him and Laura’s (F) I believe were so great!! Nothing like being greeted with a smile and beyond helpful. Thank you for having a great morning staff!!!
quicksp
Very good.....
Atmosphere: 5
Food: 5
Service: 5
Kathrine Jones
Great customer service, outstanding staff!
Bill Mix Meyer
Great food, great price!
Atmosphere: 5
Food: 5
Service: 5
Sara H
They rarely have salmon sushi rolls.
Troy Danielson
The only thing good about this place is $3 beers at the bar for happy hour. Most of the food is very disappointing, I think the whalbergs made a mistake partnering with Hy-Vee. A lot of locations don't have servers anymore either. Not to sure who's responsible for the new design, but they definitely dragged this restaurant down. This rating is not specifically targeted for this location. This location is actually one of the better ones I've seen. Just to make it clear, I'm disappointed with Market grill as a whole, not just this specific location.
Jennifer Kristine
I have given Shakopee Hy-Vee many chances. I’ve received the wrong Aisles on line order, ordered an Easter meal and was given the wrong order, gone in only to notice the hibachi grills were closed on multiple occasions and today tipped me over the edge. I went there esp for the Hibachi and there was an employee making a meal for another customer The employee told me the hibachi grill was closing and to come back in 20 min. When I asked him if 5:30 was ok to come back he said no that the employee called in sick. Well he was clearly making a meal for someone so frustrating. Went to Savage Hy-vee and had a great experience…guess I’ll be going there from now on.
Tom Schoen
One hour wait for food I will never go back.
Keith Morton
Terrible food on my order of I believe was seasoned nachos, the meat used which a terrible tasting burger Patty, that was cut into strips. When I asked the server about it, he indicated that's how it's prepared. It was disgusting!!!If I could rate it as a zero, I would.
Slow and cold! We were with another couple, ordering breakfast. Our friends food came within 10 minutes, ours came 15 minutes later. Our breakfast was cold with items missing. It was very disappointing, and we won’t be back!
erikjonborgstrom
Somehow this place went from top-tier to just an expensive, run of the mill, local chain.The workers used to be happy, knowledgeable, and there used to actually be team members around to help.The remodel is mind-boggling and really destroyed the HyVee feel I’ve grown to love. The new isle locations make zero sense. Now it’s just confused people walking around and if you can even track down an employee, they don’t know where anything is either!Put bag dispensers throughout the produce section. (Why do the onions and potatoes not have bags?!?)Now I’m just going to go down the road where it sucks just as much but at least it’s cheaper.
Connie Stout
Their Aisles online is the worst I've ever used. None of the managers there know what's going on, includingthe GM. They've got a bunch of tweakers running the gas station. Just a fiasco.
Greg Clarke
Good place to eat, service can be a bit slow.
Austin Divine
They may have one of the best Aisles Online team in the country! Props to the manager!
****update 8/13/24 **** Here’s the Hy-Vee problem solving method. Respond on comments asking people to please reach out to their customer care email. If you waste your time emailing them you will be told that someone else from the store will contact you. Maybe that person will know somebody that gives a dam. ****************** I downloaded the Hy-Vee app as recommended by a Hy-Vee employee. I used it to place a prescription refill. I was able to select a date and time to pick up my order. The order was placed on Saturday, for a Monday pickup. I arrived at the designated time and was told that they could/would not fill the prescription. There was NO COMMUNICATION from Hy-Vee that they couldn't/wouldn't do what they said they would. So I wasted a lot of time and gas on something that could have been avoided with a simple email or phone call. This pharmacy has also given me other people's prescriptions in the past, as well as charged me for items that have a zero copay. If you have any other options to use other than this place, it would have to be a better choice and experience in my opinion.
Cameron is an amazing employee! I called in this morning because I had left a bag overnight I forgot to grab. Him and Laura’s (F) I believe were so great!! Nothing like being greeted with a smile and beyond helpful. Thank you for having a great morning staff!!!
Very good.....
Atmosphere: 5
Food: 5
Service: 5
Great customer service, outstanding staff!
Great food, great price!
Atmosphere: 5
Food: 5
Service: 5
They rarely have salmon sushi rolls.
The only thing good about this place is $3 beers at the bar for happy hour. Most of the food is very disappointing, I think the whalbergs made a mistake partnering with Hy-Vee. A lot of locations don't have servers anymore either. Not to sure who's responsible for the new design, but they definitely dragged this restaurant down. This rating is not specifically targeted for this location. This location is actually one of the better ones I've seen. Just to make it clear, I'm disappointed with Market grill as a whole, not just this specific location.
I have given Shakopee Hy-Vee many chances. I’ve received the wrong Aisles on line order, ordered an Easter meal and was given the wrong order, gone in only to notice the hibachi grills were closed on multiple occasions and today tipped me over the edge. I went there esp for the Hibachi and there was an employee making a meal for another customer The employee told me the hibachi grill was closing and to come back in 20 min. When I asked him if 5:30 was ok to come back he said no that the employee called in sick. Well he was clearly making a meal for someone so frustrating. Went to Savage Hy-vee and had a great experience…guess I’ll be going there from now on.
One hour wait for food I will never go back.
Terrible food on my order of I believe was seasoned nachos, the meat used which a terrible tasting burger Patty, that was cut into strips. When I asked the server about it, he indicated that's how it's prepared. It was disgusting!!!If I could rate it as a zero, I would.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slow and cold! We were with another couple, ordering breakfast. Our friends food came within 10 minutes, ours came 15 minutes later. Our breakfast was cold with items missing. It was very disappointing, and we won’t be back!
Somehow this place went from top-tier to just an expensive, run of the mill, local chain.The workers used to be happy, knowledgeable, and there used to actually be team members around to help.The remodel is mind-boggling and really destroyed the HyVee feel I’ve grown to love. The new isle locations make zero sense. Now it’s just confused people walking around and if you can even track down an employee, they don’t know where anything is either!Put bag dispensers throughout the produce section. (Why do the onions and potatoes not have bags?!?)Now I’m just going to go down the road where it sucks just as much but at least it’s cheaper.
Their Aisles online is the worst I've ever used. None of the managers there know what's going on, includingthe GM. They've got a bunch of tweakers running the gas station. Just a fiasco.
Good place to eat, service can be a bit slow.
They may have one of the best Aisles Online team in the country! Props to the manager!
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