McDonald's
227 Marschall Rd, Shakopee
(952) 445-8050
Recent Reviews
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Gave it a three-star because depending on when you visit you can either get excellent service or horrible service. If you go in the morning, you can expect to get some of the best service around. However, if you go at night, expect to be disappointed. The evening crew (one gal in particular) has a horrible attitude. She cuts you off, rolls her eyes, and talks about customers behind the window. Extremely unprofessional. We knew she was working one night because both cars in front of us were arguing at the pickup window!
Atmosphere: 3
Food: 3
Service: 3
This location has slightly higher prices and worse promotions than others in the area. There are 2-3 other McDonalds within 15 minutes drive that are cheaper and equally good. If you are able to choose, I’d recommend those instead of this one.
practically Useless trying to get any help inside. Employees act like you’re not even there. Waiting for 35 minutes because they didn’t have either of the 2 orders I ordered and didn’t get any help until I had to speak into the back and ask for it. Absolutely Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
This location has AWFUL service. Always slow in the drive-thru, can’t understand the intercom, NOT ONE employee here has English as their first language and it shows. Even when I went inside, they still couldn’t understand what I was ordering, and I’m pretty sure it was the manager I was speaking with. She also had a general distain for being at work and ignored another customer when I was waiting in line.
Food was fine.
Atmosphere: 2
Food: 4
Service: 1
A little slow. But order right on
I ordered ahead by 14 mins on the app. My fries were made fresh, yes, but I kid you not there was no salt what so ever on these. For the rest of our food, we still had to wait a total of 40 min in the drive-through judt to get it all. Completely defeats the point of ordering ahead or to get decent quality of food. The gastion would have had better food than this McDonalds.
Atmosphere: 2
Food: 2
Service: 3
I stopped there after work, i went to the drive through and she asked if i was using mobile order and i said no then she didn’t ask me anything after that i waited and waited thinking she was gonna talk to us but no after 4 minutes we drove ahead and went to the window and waved and she looked at us and never responded to us. Keep in mind there was no cars ahead of us and it was around 10:30pm at night. We hunked our car when we noticed she was ignoring us on purpose but she never responded to us. We left and went to Burger King next to them and we saw she was helping the two cars behind us. Very rude and Worst customer service. There is a photo of her ignoring us!
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's what's to say?
Atmosphere: 3
Food: 3
Service: 4
ordered a 10 piece nugget meal and a chicken strip meal, got home received a chicken strip meal and 4 chicken nuggets. called left a voicemail never heard back
Food: 1
Service: 1
Worthless manager. Miss items and they didn't want to help and hung up on me
Restaurantji Recommends
Always great service
Atmosphere: 5
Food: 5
Service: 5
👌🏼👌🏼👌🏼
I was fasting and I wanted to break it, however the employee and manager were rude to me and told me to never return when I just needed a bottle of water to break my fast. Plus they said they’re busying, however they only had three other customers to serve. I am was a daily customer until this moment were the manager been rude to me because of my religion. I was trying to be calm when he was being so rude. Some hire-up should check him out because right after I left he started mocking me. People should look out for this McDonald because you don’t want this to happen to you. This is his plate number
Food: 2
Ok to visit once in a while
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Big Mac
No customer service and is way overpriced now.
Atmosphere: 1
Food: 3
Service: 1
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