Papa Johns Pizza
165 1st Ave E, Shakopee
(952) 658-7272
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Google Maps said it was open and when I got there on Christmas Eve. It was closed.
We are staying in town to celebrate my daughter’s bday. We ordered pizza and wings for dinner. Papa John’s used to be one of my favorites when we lived in the metro area. Unfortunately our pizza was undercooked and so severely greasy even my kids wouldn’t eat it. We ended up throwing the whole thing away and walking over to the muddy cow. Complete waste of $45.
Food: 1
Manager was rude and did not have any respect towards me and when i asked for her name she completely ignored my question and was being extremely rude
Service: 1
Found hair in my pizza - AGAIN!
After working a 12-hour shift, the last thing I wanted to do was cook so I placed a carry-out order around 8:00 PM for a medium pizza and a cinnamon pull-apart dessert. This was my 2nd or 3rd order at this location after finding a long dark hair in my pizza during the winter of 2024 (I'm blonde, so it definitely wasn’t mine). That experience kept me away for a while, but I decided to give them another chance.
Unfortunately, it happened again. Just a couple of bites in, I found another long hair in the pizza. I nearly got sick and couldn’t bring myself to eat any more. The whole order ended up in the trash—a complete waste after a long day.
I usually don’t write reviews, and I know mistakes can happen, but twice is too much. I hope this issue is taken seriously. Please, for the sake of your customers, make sure staff are following hygiene practices.
Food: 1
Service: 4
Every time we order from this location the food is magazine cover perfect and tastes fabulous. Toppings are generous and delicious. Friendly people working too. It’s worth the extra drive to get this top quality.
Atmosphere: 5
Food: 5
Service: 5
Very small place the sign is hard to see because it is not red and you have to park in the street behind parked cars in order for them to bring your pizza out.
Atmosphere: 4
Food: 5
Service: 4
Dan was amazing! Fast service! Great customer service! All around wonderful experience!
Atmosphere: 5
Food: 5
Service: 5
When your pizza comes and the cheese has slid off the pizza... ugh frustrated
Atmosphere: 4
Food: 4
Service: 2
The pizza is usually pretty good but occasionally there will be more crust than pizza. I always ask for square cut pizza and it never is anymore (it was in July 2024 but since about August 2024, my pizzas never have square cut even though it's selected every order). Once in a while they throw in a pepper that's the size of a dime or smaller that isn't edible which sucks if you like the pepper. The brownies are always divine though, and delivery is usually fast and the drivers are usually friendly.
Love there peppers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking on the street for pickup is not convenient. Got lucky.
Atmosphere: 4
Food: 5
Service: 5
I ordered sausage, peperoni, green olive..the taste was terrible. I could have bought a frozen pizza that taste better. They refunded my money but the manager was being unkind with remarks
Food: 1
Service: 5
I ordered some bbq boneless wings with barely any sauce. Very disappointed because it was my first time eating at Papa Johns. I would not order these again.
Atmosphere: 3
Food: 1
Service: 3
Save yourself the headache and go to the Savage location if you can. I've had several issues with this location and the most recent was today (5/30/24). We ordered 2 medium pizzas with cheesey bread. The app said the order was ready so my wife and I went to pick up the food. The 2nd pizza was not ready when my wife went inside and after waiting for 20min, they told my wife they couldn't find the 2nd pizza and would have to start making it. I then went into the restaurant to cancel the order because we could not wait any longer. The staff did not apologize for the mistake nor did they show any empathy. No care for the customer at all. This is not a restaurant I plan to support moving forward.
Atmosphere: 1
Food: 4
Service: 1
The pizza tracking system works. Good food. A little expensive.
Food: 5
Service: 5
Loading...