Wendy's
8011 Old Carriage Ct, Shakopee
(952) 406-8252
Recent Reviews
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Pathetic!!!!
Atmosphere: 1
Food: 1
Service: 1
Hope you speak Spanish because I had to repeat my order 5 times.
Food was good, service was quick.
Atmosphere: 2
Food: 4
Service: 1
good food hot services super
Atmosphere: 5
Food: 5
Service: 5
Worst location.The quality of food has gone completely down. fries are always overdone. sloppy put together sandwiches. completely horrible customer service. Also when you want a refund for the terrible food. They refuse a refund, even if the food is untouched or opened.
Atmosphere: 1
Food: 1
Service: 1
i’ve never tried wendy’s bf so i wanted to try something new and i had high hopes about this place i got the opposite the i had to get the manager help me order my meal and speak to the lady at the register i ordered a burger nuggets fries and drink i asked for only cheese, ketchup and mustard nothing else but i only got the burger and i got everything on the burger even tho i asked for 3 things on the burger so i got robbed of my money they need people at the register so it’s easy for people like me that don’t know spanish to order food
Good job you all nailed breakfast
Atmosphere: 5
Food: 5
Service: 5
Waited at the drive thru for a very long time. The person taking our order couldn’t understand us. Eventually we pulled up to the window and they still couldn’t understand us. Ended up getting charged twice for the wrong thing
Atmosphere: 1
Food: 1
Service: 1
I visited this Wendy’s location and noticed that most of the staff spoke Spanish, with very little English. It made placing my order take longer than expected, and I had to use a translator. It might help if there was at least one staff member who could communicate fluently in English to assist customers.
Atmosphere: 1
Food: 5
Service: 1
This place it a hit or miss; depending on the team. I've seen the usuals and I know the food will be good. However, the last time I visited (with different workers), I wanted to try a new coffee they released but the workers said they have no idea how to make it. They tried to make it anyways and it was sour coffee. We ordered a hot potato and it was rock hard. The fries were old and cold. Not only that, they were behind two online orders, gave them frosty with no lids, missing food, etc... and it was not rush hour yet. We do not go to this Wendy's anymore.
Atmosphere: 4
Food: 2
Service: 1
I just want to let you guys know I've record ed a video of calling you guys four times in a row and yet not one time did you guys answer the phone that shows me that for one you guys don't bother paying attention to anything and two what kind of person comes in orders food or is a large fry and you guys don't even ask if he wants any ketchup or doesn't want any sauces instead you just throw it in the bag and give it to the customer you guys claim you guys want raises and to make more money but you guys can't even get a simple order right what world are you guys living in I will be sending this video to the higher-ups and I promise you you guys will all get talking to cuz this is unacceptable
Restaurantji Recommends
This Wendy's always has terrible service and very mediocre food compared to other Wendy's, done.
Atmosphere: 1
Food: 2
Service: 1
I waited at the drive thru speaker for over 10 minutes. Food was cold, chicken nuggets hard and burger was old with too much mayo.
This location shorts you on fries, rarely have ever gotten an order where the fries were poking above the back. These pictures are from the last three years living near this Wendy's.
They also cannot consistently scan the app coupons, something also necessary with their insanely high fast food prices. Today they wouldn't even offer me the free fries that the coupon was for, not even minding the points that I'm not earning by being unable to scan.
No thanks, I did not pay and walked away with no food. See ya Wendy, you use to be great but y'all really just don't need business from us.
Atmosphere: 1
Food: 1
Service: 1
Rude Employees . Did not want to sell me some Buffolo sauce for dipping. I have never heard of this. Other Wendy's restaurants have given me buffalo sauce why does it only come on top of your nuggets this makes no sense.
Atmosphere: 1
Food: 3
Service: 1
7/26/25 showed up at 830 to find lobby locked even though there sign says lobby is open at 7. Update your signage if your not gonna open when you open
Service: 1
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