Dairy Queen Grill & Chill
4615 Hodgson Rd, Shoreview
(651) 483-5076
Recent Reviews
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Worst service ever. So depressing... food is good.
Atmosphere: 1
Food: 2
Service: 1
This location has the best tasting original cheeseburger I’ve ever had from any DQ. If they are offering the 2-for-$5 deal, make sure you do that. So good!
Atmosphere: 5
Food: 5
Service: 5
I just sat in line for 25 mins and I guarantee my banana splits were made at least 15 mins before I pulled up to the window. Once at the window I saw the girl add fresh ice cream to top off the melted ice cream. They handed me soup with a little ice cream on top. I handed them back and told she to make them again. At least 3 young lady’s inside had to talk about it. We have been coming here for 15 years probably won’t return anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Hands down they make the best burger out of any fast food joint in the area I don't know what there doing different but it's working.
Atmosphere: 5
Food: 5
Service: 5
Yikes. Food took forever, ice cream was soupy, and the staff all seem miserable.
Atmosphere: 1
Food: 2
Service: 1
The kid who made my banana split mocked me for how I ordered my ice cream will not be coming back due to lack of customer service at this place what a joke!
My daughter and I came in around 7 or 8pm on a Sunday night. We walked in and there was quite a line which was fine. The staff seemed pretty stressed out but they were working hard to ensure quality, quick service. We ordered 2 shakes and they came out surprisingly fast considering how busy they were. The shakes tasted great and I really commend the staff working that night on how diligent they were. A satisfying place for dessert indeed :)
Atmosphere: 4
Food: 5
Service: 5
What an absolute disaster this place is now. The senior staff clearly does not care. They hired their family who openly mock.customers and are incredibly rude, often not saying a single word to the customer. It's am embarrassment of what it used to be 20 years ago when I worked there during the summer. Let this business die.
Atmosphere: 1
Food: 4
Service: 1
Twice now I order blizzards through the drive through & when we go to enjoy it they are not mixed all the way. At least half if not 3/4 of it is solid white ice cream. I prefer it mixed all the way through
Atmosphere: 3
Food: 4
Service: 3
Very disappointed. Small blizzard was not mix s and was pure soft serve at the bottoms. Fruit in the banana split was still literally frozen. Worst banana split and blizzard I’ve actually ever had
Restaurantji Recommends
I feel that the customer service here at this location was very poor. I returned the build right before closing and I wasn't able to eat inside nor did I get my full order.
Atmosphere: 1
Food: 1
Service: 1
The man in the drive thru was rude, and you couldn't understand him. The first time I went here and had this kind of service, I will not be back to this DQ. Would rather have slow service, then slow and bad.
Food: 5
Service: 1
Recommended dishes: Chicken Strips
Definitely stop here if you feel like waiting a half hour in the drive thru when there's only 1 car in front of you....
The best DQ I've ever been too! Service is amazing ?!
Atmosphere: 5
Food: 5
Service: 5
I recently visited Dairy Queen and had an amazing experience! The service was outstanding, and everything was handled quickly and with a smile. Todd, in particular, went above and beyond to make sure my order was perfect. His friendly attitude and attention to detail really stood out. It’s rare to find such great customer service these days, and Todd made the visit a real pleasure. I’ll definitely be coming back! Highly recommend this Dairy Queen location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips
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