Starbucks
19285 MN-7, Shorewood
(612) 240-6653
Recent Reviews
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Disappointing service. I stopped by for a quick treat on Mother’s Day (cuz I’m an mom) and they just closed their pickup area. I ended up waiting an extra 15 mins and the gentlemen could care less. No apology. I had 2 dogs in the car and he didn’t even offer a pup cup. I asked them if the pick up area was closed, he said yes and slammed the window.
mobile orders are consistently never done on time (i get the notification that its ready and then i still have to wait an extra 10-15 minutes) and whenever there is more than one item its almost always forgotten. Sometimes the service is great, other times its terrible. Some baristas are great and have a great attitude, others look like they would rather be literally anywhere else.
Very good service each time I place a mobile order. My drink is always correct and made quickly!
Quick and friendly service.
No more coffee? I watched them make dozens of pink drinks and sugar shakes but the over-watered my $5 Americano? It’s one of the easiest drinks to make.
they legit take forever if you mobile order; this has happened so many times to my friends and i like weve all had to call customer service so many times bc they take so long we cant be late.
I never return drinks but I really didn’t like mine, and Ali made me a new drink and she didn’t even make me pay! She also made pup cups for my dogs! So kind! Please give this lady a raise!
I was stuck on the toilet because of no toilet paper.
Atmosphere: 1
Food: 5
Service: 5
Super friendly Baristas and patient.
I love this Starbucks. Quick, friendly and consistent coffee
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unfortunately the quality of their drinks has gone down drastically. My Nitro cold brew tastes like warm water with cream in it, I’m not sure if they changed the recipe, but it tastes AWFUL and I’ve tried over the course of two months, thinking maybe it was a bad batch here and there but it’s been that way for a long time now.
They really need to work on their recipe for their Nitros.
Atmosphere: 5
Food: 1
Service: 5
The baristas themselves are amazing. Great attitudes, however, the service is horrible because of the management. The system! This store has been out of sleeves for weeks and before that it was coconut milk, before that strawberries. When asked the question, the answer is that they are way under staffed. This Starbucks is by the high school. It should be the fastest Starbucks and most stocked in town with how busy it gets. I was there at 7:01 and I didn’t pull out with my drink until 7:28. This was with only three cars ahead of me, and we sat there and sat…. When I left the line was out to the street. I ordered an americano, which is hot and yet again no sleeves. Double cup is a thing americano drinkers like to do in addition to the sleeve. It is just too hot to hold. When I asked for another cup it ended up on the street because the hand off didn’t go well. Bautista is too busy and frazzled. It still is not the baristas fault though. They maintain a great attitude. Whoever owns this store/manages it, it is speaking volumes to everyone around when the store is slow due to being understaffed, and it doesn't have the materials you are supposed to receive when purchasing a Starbucks drink.
Service: 1
I am from outta town and stopped to come and purchase 4 drinks and lady was pulling out the garage and literally yelled it is drive up only. And she was very rude and snobby. Will not be back.
Went to this Starbucks with a large order for my work during peak time this morning. Aliana who took my order and made it was so sweet and had such an amazing attitude! Love it here! Will be returning for future trips :)
Service: 5
Not always open at posted hours
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