Keys Cafe & Bakery

We did take out on Sunday, December 19 2021. My daughter got a hot meat loaf. It looked good when she opened the container, but thought she saw pepper on the bottom of the mashed potatoes. Upon future investigation, she lifted the bottom piece of the bread and it had green mold on it. We called and they gave us a new meal, but never offered a refund on the sandwich. We had to drive over a second time. I’m sorry, but that’s not good customer service. If my daughter hadn’t noticed the dark specks, she would have eaten the bread and gotten very sick. We used to order from Keys a lot, but now we will reconsider our decision…..

Key's in SLP has been a go-to family restaurant. The food, service, and location consistently met our family's expectations. We would often call in a take-out order of their crispy bacon. Herein is where things started to change. We didn't notice it at first, but the portion size for a side order used to be four (4) slices, and now it is only three (3) slices. The price seems to have stayed the same (for the bacon); honestly, we never paid much attention until now. My husband pointed out that when we used a card on a separate occasion, the front area staff rounded up the tip total ($2.00) more than what we indicated. So we now only pay in cash. So like other retailers, it appears this Key's location is now giving you less and charging the same or sometimes more. On top of the declining staff-to patron ratio, that makes going out to eat a less favorable option. Our recommendation now: Go if you have time to wait and have a leisurely meal, and you may want to have a snack in case your portion is less than you remembered or not plan on leftovers from here. Also, check your receipt!

Delicious comfort food. Very friendly and efficient service. Highly recommend.

We used to dine at this place regularly. It has been on the slow decline during covid and I have eaten there for the last time. Service has gotten poor and the food inconsistent. Our drinks sat empty for most of our meal. We were charged for multiple items we did not have although they did remove them. 1 single chocolate chip pancake for a child is over 8 dollars. My money will be better spent elsewhere. If you're really in the mood for toast I may recommend this place to you.

I had the Loon Omelet with sourdough toast, and it was very tasty! But I do reccomend trying their home made strawberry jelly with any of their toast options. Not to sweet, not too tart, but just right!

I really liked this place till I found mold on the turkey in my BLT sandwich. The sandwich was dry and just not good to boot and my fries came to the table cold and limp. The staff did take the sandwich off our bill but didn't seem too concerned about making things ok with me. I've lost my taste for their food. Won't be back.

Cakes bigger than plates! Fresh, real ingredients that brings you back to grandma's house. Only eat here if you love good food, and fun people.

Was the best. Had a great Blueberry milk shake!!! Eggs where perfect,steak was good would have been better tenderize alittle more. Thank you for being opened!

One of my favorite places for breakfast. The buttermilk pancakes were so delicious. They were the size of the plate!

Don't miss this place. It is the Key (no pun intended) to great food and plenty of it. You will not be disappointed. One tip, get the pancakes they are big as man hole covers.

My favorite place to get breakfast! So yummy! My favorite part is their home made strawberry jam! You have to try it!!!

Food was spot on, as well as the service. What I do not agree with is the fact that they do not allow servers to take card payments at your table. The reason? So they can try to sell you bakery items when you really just want to pay for your meal and leave. Nevermind if you have to stand in line to pay your bill, because they GOTTA sell you that cookie! Shameful. If people want bakery items, they will purchase bakery items...DUH! I think a policy change is in order.

Great fast service. Had our usual Italian Hash Breakfast shared on two plates. Food served hot and delicious. More than enough.

Took my mom there today as one of our favorite places to eat. We both ordered turkey with all the fixings. Food came in 5 minutes cold with lump in gravy. Sent back nicely…. 5 minutes later food still cold. Went to a different restaurant. So sad ?

Great food. Great service. The best Pumpernickel bread I have ever had!