Ordered a curbside order at 5:45PM. Went to pick it up at 6:05. Clicked 'I arrived' in the app and waited. After 10 minutes I went inside and realized there were 9 people in line, 3 people off to the side waiting for 'to go' orders and 1 person working. The staffer told us waiting for 'to go' orders that if we didn't want to wait, that we should cancel our orders in the app.
I learned after I left that you can't cancel an order in the app. Someone owes me $30.
I don't even know where to begin - why would you pay to be a franchisee of a subway, create a nice new store, and then completely abandon the employees/not give a crap how it is run?
From the looks of it, this is not a one time deal.
Atmosphere: 1
Food: 1
Service: 1
Theodore Hong
The employees are great, the place is kept clean. The biggest issue is this. The food is great, when you can actually get it. In the last 2 weeks, they have had to cancel my online order because they were out of bread once, and the next time I went in before ordering and they were out of tomatoes and about half the meat options. I tried to call before going up there, but the phone is either busy or no one answers. If the dependability of food being able to be ordered improves and the ability to reach the store via phone becomes possible, I will improve my rating. This is being rated on 11/16/2024.
Vegetarian options: While they have veggies and bread items, I can't speak to the ingredients in the bread or any cross contamination between meat and veg.
Kid-friendliness: Open table and chairs lobby.
Wheelchair accessibility: Very accessible. Accessible ♿ parking spots are very near the door and it is a very low slope to wheel up to the door. The only thing missing are auto doors.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Roast Beef
Jackie Ducharme
What happened Subway.Your food your presentation,the amounts.The vegetables are hacked up slop.Teriaki chicken cold, no sauce.feta cheese on my sandwhich.I didn't catch it till I got home you are closed.
Food: 1
Ashley Kokkeler
Fresh, fast and great service even later in the evening.
99% of the time I come, there is only 1 slow employee attending. Who is responsible of the management in this Subway location? Do they hate to work in this location or they are so cheap to pay more employees? They should take it more seriously. Clean place but you have to wait 30min to 1 hr for a sandwich. Put attention for the toppings, they put the ones that you didn't ask for. Sandwiches are not reasonable anymore.
Atmosphere: 5
Food: 5
Service: 1
Lori Brown
The young girl working tonight had a horrible attitude. Was slamming stuff down, was tossing/slamming the toppings onto the sandwiches or back into the food bins. The phone rang and she answered it aggressively “HELLO!”, didn’t announce that it was subway. When we asked for our total she rudely responded “I told you $8.$$”. This subway is close to our home but we’ll not be going here again.
Atmosphere: 1
Food: 4
Service: 1
Deborah Nesheim
Very nice crew there. Friendly, fast and humorous. Fresh cut veggies
Vegetarian options: You can customize your order
Dietary restrictions: Variety of breads, meats, protein
Parking: Theres one handicapp spot by the front door
My husband and 3-year-old went in to grab sandwiches on our way home from church. When they came out my son said he made a friend because one of the employees played peekaboo with him while my husband had our sandwiches made by another employee. So the girl that played peekaboo with my son really made his day. :) And made it easier on my husband as my 3-year-old was distracted while he was placing the order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Subway Club, Black Forest Ham, Cinnabon Footlong Churro
Moe Hadad
Nice people/service/food
Atmosphere: 5
Food: 4
Service: 5
Pattie
No one! No one spoke to me when I came in. A young woman came from the back and just looked at me. I looked at her-then in a little more than mumble she asked what my order was. She added lettuce to the footlong and TOOK SOME OFF THE SANDWICH & BACK IN THE BIN! She added 4 small tomatoes (to a footlong mind you) very small amounts of the other requested veggies. It was almost funny. Are employees being employer bullied to skimp on sandwich fixings? 12 inch Sandwiches are nearing $15 ya think you could filler'up! I've noticed too that you can no longer see the meat bins. They're covered with a stainless steel hood. ?Maybe it's time to try Jersey Mike's, or Potbelly's?
Atmosphere: 3
Food: 3
Service: 2
Stacey Engelkes
I have been looking for a higher quality for a subway because the ones by our house are either bad or closed, I think I found it here ?Service was great, very polite, seemed like they cared about the job versus getting a check.Nice seating area and very clean!Definitely going back!! It’s worth the drive!
Atmosphere: 5
Food: 5
Service: 5
Kitti
After I ordered food online with my bank card someone started using my card info. They ordered $40 worth of food from Raisin Canes in Brooklyn Park and sent $66 to a cash app for a Tianna Joseph. Be careful how you pay for your food at this store. I will never order from this store again. If I don’t get my money credited back I will be back and looking for the pos that stole from a single mom.
Ordered a curbside order at 5:45PM. Went to pick it up at 6:05. Clicked 'I arrived' in the app and waited. After 10 minutes I went inside and realized there were 9 people in line, 3 people off to the side waiting for 'to go' orders and 1 person working. The staffer told us waiting for 'to go' orders that if we didn't want to wait, that we should cancel our orders in the app.
I learned after I left that you can't cancel an order in the app. Someone owes me $30.
I don't even know where to begin - why would you pay to be a franchisee of a subway, create a nice new store, and then completely abandon the employees/not give a crap how it is run?
From the looks of it, this is not a one time deal.
Atmosphere: 1
Food: 1
Service: 1
The employees are great, the place is kept clean. The biggest issue is this. The food is great, when you can actually get it. In the last 2 weeks, they have had to cancel my online order because they were out of bread once, and the next time I went in before ordering and they were out of tomatoes and about half the meat options. I tried to call before going up there, but the phone is either busy or no one answers. If the dependability of food being able to be ordered improves and the ability to reach the store via phone becomes possible, I will improve my rating. This is being rated on 11/16/2024.
Vegetarian options: While they have veggies and bread items, I can't speak to the ingredients in the bread or any cross contamination between meat and veg.
Kid-friendliness: Open table and chairs lobby.
Wheelchair accessibility: Very accessible. Accessible ♿ parking spots are very near the door and it is a very low slope to wheel up to the door. The only thing missing are auto doors.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Roast Beef
What happened Subway.Your food your presentation,the amounts.The vegetables are hacked up slop.Teriaki chicken cold, no sauce.feta cheese on my sandwhich.I didn't catch it till I got home you are closed.
Food: 1
Fresh, fast and great service even later in the evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Wrap, Steak & Cheese, Cookies, Potato Chip, Roast Beef, Rotisserie-Style Chicken, Grilled Chicken, Coca-Cola, The Boss
99% of the time I come, there is only 1 slow employee attending.
Who is responsible of the management in this Subway location?
Do they hate to work in this location or they are so cheap to pay more employees?
They should take it more seriously.
Clean place but you have to wait 30min to 1 hr for a sandwich.
Put attention for the toppings, they put the ones that you didn't ask for.
Sandwiches are not reasonable anymore.
Atmosphere: 5
Food: 5
Service: 1
The young girl working tonight had a horrible attitude. Was slamming stuff down, was tossing/slamming the toppings onto the sandwiches or back into the food bins. The phone rang and she answered it aggressively “HELLO!”, didn’t announce that it was subway. When we asked for our total she rudely responded “I told you $8.$$”. This subway is close to our home but we’ll not be going here again.
Atmosphere: 1
Food: 4
Service: 1
Very nice crew there. Friendly, fast and humorous. Fresh cut veggies
Vegetarian options: You can customize your order
Dietary restrictions: Variety of breads, meats, protein
Parking: Theres one handicapp spot by the front door
Kid-friendliness: Yes kid friendly.
Wheelchair accessibility: Yes wheel chair accessibilty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
the place is well lite. is clean. there are parking space.
Atmosphere: 4
Food: 3
Service: 3
I've always got a good Sub and service from this Location.
Atmosphere: 4
Food: 4
Service: 4
Really skimpy with meat at this location. Used to be much better here.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
My husband and 3-year-old went in to grab sandwiches on our way home from church. When they came out my son said he made a friend because one of the employees played peekaboo with him while my husband had our sandwiches made by another employee. So the girl that played peekaboo with my son really made his day. :) And made it easier on my husband as my 3-year-old was distracted while he was placing the order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Subway Club, Black Forest Ham, Cinnabon Footlong Churro
Nice people/service/food
Atmosphere: 5
Food: 4
Service: 5
No one! No one spoke to me when I came in. A young woman came from the back and just looked at me. I looked at her-then in a little more than mumble she asked what my order was. She added lettuce to the footlong and TOOK SOME OFF THE SANDWICH & BACK IN THE BIN! She added 4 small tomatoes (to a footlong mind you) very small amounts of the other requested veggies. It was almost funny. Are employees being employer bullied to skimp on sandwich fixings? 12 inch Sandwiches are nearing $15 ya think you could filler'up! I've noticed too that you can no longer see the meat bins. They're covered with a stainless steel hood. ?Maybe it's time to try Jersey Mike's, or Potbelly's?
Atmosphere: 3
Food: 3
Service: 2
I have been looking for a higher quality for a subway because the ones by our house are either bad or closed, I think I found it here ?Service was great, very polite, seemed like they cared about the job versus getting a check.Nice seating area and very clean!Definitely going back!! It’s worth the drive!
Atmosphere: 5
Food: 5
Service: 5
After I ordered food online with my bank card someone started using my card info. They ordered $40 worth of food from Raisin Canes in Brooklyn Park and sent $66 to a cash app for a Tianna Joseph. Be careful how you pay for your food at this store. I will never order from this store again. If I don’t get my money credited back I will be back and looking for the pos that stole from a single mom.
Atmosphere: 1
Food: 4
Service: 1
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