We used to love ordering from Papa John's, but they SERIOUSLY need to higher their standards and hire their own delivery drivers, instead of using Door Dash. The last few times we've ordered from there, the pizza was COLD , when it arrived. NOT enjoyable. Having to microwave freshly delivered pizza is annoying and completely ridiculous. And tonight, the pizza was not only cold, but both pizzas were totally messed-up, the delivery guy smelled like pot, and he couldn't find our place, even though it was clearly stated on the order. So, I STRONGLY suggest, if you want better ratings and to stay in business, that you DO BETTER. We might give you one more chance, but more likely than not, we'll be ordering elsewhere from now on.
Food: 3
Service: 2
Zachary Barsness
Ordered delivery from store. They used door dash. Door dash mixed the orders up and only had a Little Cesars order left when he arrived. Driver suggested I go in the door dash app to report but I don’t have the app or an order number from them. Call Papa John’s customer service and they offer to have the store’s manager call me in 48 hours, so…. maybe in a couple days I’ll get an inconvenient mid day call at work, and if I’m able to answer, I might be able to finally get my pizza or money back.
Atmosphere: 1
Food: 1
Service: 1
dlln grx
Tired of ordering from here and my order is being delivered by door dash. So it arrives cold. And incorrect. Last time i will order from papa johns unless they hire actual delivery drivers LIKE. EVERY. OTHER. PIZZA. CHAIN. ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Chas S
Thieves. Totally screwed up a $42.00 order. Offered a $22 dollar credit, but only toward full priced menu items. Stay away.
Atmosphere: 1
Food: 4
Service: 1
Dennis Giddings (Vapermonkey)
Last time I was there the za was a little doughy.
Atmosphere: 4
Food: 4
Service: 4
Michael Meyer
Ryan is spectacular! Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Andrew Ludivig
Fast service and great customer service skills
Atmosphere: 5
Food: 5
Service: 5
Tab Cress
I keep having issues with this location. The last few times my pizza didnt get cut how I requested. they did fix it by giving me a new one but the lady was super rude, almost seemed to be yelling at me. My order was also not done at the time I set to pick it up even though I ordered ahead of time. The pizza wasn't even made well; had barely ANY sauce and it was soggy?!?!?!
I only keep coming here because its one of few places that have gluten free pizza
Atmosphere: 3
Food: 3
Service: 3
Jacob Plotnik
Real fast experience was on my way home from a 5-hour road trip pulled up. My pizza was ready, fed the kiddos in the car and went home and went to bed
Atmosphere: 5
Food: 5
Service: 5
Shreesh Nanda
Pizza was bland and cold. Gone are the days when Papa John’s made really good pizzas . I ordered the spinach Alfredo thinking about the old days . Pizza was cold like a cardboard . Only good thing I remember — the Garlic sauce . The guys here just tossed in some toppings and put it in the oven . Not uniform spread and cold pizza . 1 star - not worth the $20+ I paid . Dominos at less than half the price is worth more .This place didn’t even have a menu - guy there nonchalantly said you can check it online . Should have walked out then or read reviews here before going.
We had the best pizza ever! Walked in on Friday night, got immediate help, answered my questions, and they made the best pizza we’ve had in a while. Thank you, we’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Brandon Nelson
Hands down the best PJ’s in the state of MN!
Atmosphere: 5
Food: 5
Service: 5
Steven Benner
This location doesn't have any information for walk-in ordering. The worker asked if we could send or order online. Finished choosing our items and went to send the order only to be prompted that orders must be over $15.50... My kid and I left empty-handed.
Atmosphere: 1
Food: 4
Service: 1
Garrett Stroot
Got bad food poisoning from this place, don’t eat here if you respect yourself.
Atmosphere: 1
Food: 1
Service: 1
John Wuethrich
Only time this place ever let me down they made up for it. It's always tasty.
We used to love ordering from Papa John's, but they SERIOUSLY need to higher their standards and hire their own delivery drivers, instead of using Door Dash. The last few times we've ordered from there, the pizza was COLD , when it arrived. NOT enjoyable. Having to microwave freshly delivered pizza is annoying and completely ridiculous. And tonight, the pizza was not only cold, but both pizzas were totally messed-up, the delivery guy smelled like pot, and he couldn't find our place, even though it was clearly stated on the order. So, I STRONGLY suggest, if you want better ratings and to stay in business, that you DO BETTER. We might give you one more chance, but more likely than not, we'll be ordering elsewhere from now on.
Food: 3
Service: 2
Ordered delivery from store. They used door dash. Door dash mixed the orders up and only had a Little Cesars order left when he arrived. Driver suggested I go in the door dash app to report but I don’t have the app or an order number from them. Call Papa John’s customer service and they offer to have the store’s manager call me in 48 hours, so…. maybe in a couple days I’ll get an inconvenient mid day call at work, and if I’m able to answer, I might be able to finally get my pizza or money back.
Atmosphere: 1
Food: 1
Service: 1
Tired of ordering from here and my order is being delivered by door dash. So it arrives cold. And incorrect. Last time i will order from papa johns unless they hire actual delivery drivers LIKE. EVERY. OTHER. PIZZA. CHAIN. ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Thieves.
Totally screwed up a $42.00 order.
Offered a $22 dollar credit, but only toward full priced menu items.
Stay away.
Atmosphere: 1
Food: 4
Service: 1
Last time I was there the za was a little doughy.
Atmosphere: 4
Food: 4
Service: 4
Ryan is spectacular! Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Fast service and great customer service skills
Atmosphere: 5
Food: 5
Service: 5
I keep having issues with this location. The last few times my pizza didnt get cut how I requested. they did fix it by giving me a new one but the lady was super rude, almost seemed to be yelling at me.
My order was also not done at the time I set to pick it up even though I ordered ahead of time. The pizza wasn't even made well; had barely ANY sauce and it was soggy?!?!?!
I only keep coming here because its one of few places that have gluten free pizza
Atmosphere: 3
Food: 3
Service: 3
Real fast experience was on my way home from a 5-hour road trip pulled up. My pizza was ready, fed the kiddos in the car and went home and went to bed
Atmosphere: 5
Food: 5
Service: 5
Pizza was bland and cold. Gone are the days when Papa John’s made really good pizzas . I ordered the spinach Alfredo thinking about the old days . Pizza was cold like a cardboard . Only good thing I remember — the Garlic sauce . The guys here just tossed in some toppings and put it in the oven . Not uniform spread and cold pizza . 1 star - not worth the $20+ I paid . Dominos at less than half the price is worth more .This place didn’t even have a menu - guy there nonchalantly said you can check it online . Should have walked out then or read reviews here before going.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We had the best pizza ever! Walked in on Friday night, got immediate help, answered my questions, and they made the best pizza we’ve had in a while. Thank you, we’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Hands down the best PJ’s in the state of MN!
Atmosphere: 5
Food: 5
Service: 5
This location doesn't have any information for walk-in ordering. The worker asked if we could send or order online. Finished choosing our items and went to send the order only to be prompted that orders must be over $15.50... My kid and I left empty-handed.
Atmosphere: 1
Food: 4
Service: 1
Got bad food poisoning from this place, don’t eat here if you respect yourself.
Atmosphere: 1
Food: 1
Service: 1
Only time this place ever let me down they made up for it. It's always tasty.
Atmosphere: 5
Food: 5
Service: 5
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