Chipotle Mexican Grill
5580 Excelsior Blvd, St Louis Park
(952) 922-9390
Recent Reviews
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They were out/low of many items the rice was crunchy like it sat for a long time. The chicken was fine for the most part but also a bit overdone. Workers seemed cold/disinterested in serving customers. We were checking out and the cashier just left after I put my card in the chip reader with our food still behind the counter. We waited a bit for her or anyone else to grab it for us but we ended up just reaching around and grabbing it ourselves. Would recommend driving a bit further for a better experience.
Atmosphere: 2
Food: 2
Service: 1
Manger there is breaking labor laws not leting employees get a 15 minute break every 4hrs. She makes them take a 30 min break early in the morning so she can work them like slaves. I observed her on her Cell phone barking orders at the employees not helping or being a leader. Everyone working there is to scared to speak up because I guess the pay is decent and they dont want to get fired. Someone from Chipotle needs to a investigation into this. This female manager needs replacement. Non- returning Customer š
Food: 3
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Atmosphere: 4
Food: 4
Service: 4
Always a crowd favorite š
Atmosphere: 4
Food: 5
Service: 5
Not the most convenient location, but the employees are always pleasant and get my quirky order just right. Its usually not too busy over dinner time so its easy to get in and out.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
The crew was working and making things happen for the clientele. The lead guy problem-solved for a small issue I had and it was appreciated. Well done tonight, I will continue to come back.
Atmosphere: 5
Food: 5
Service: 5
I came for a quick dinner with my sons. They were out of several toppings and when I said weād wait for them they were rude and made a rude comment to one of my sons about moms. I fully support hiring teenagers, but some training in customer service would be helpful. I will not be coming back to this location again. Very disappointing.
Atmosphere: 5
Food: 2
Service: 1
Good food at a decent price.
Atmosphere: 3
Food: 4
Service: 5
The quality of food was one of the worst Iāve had from any chipotle location. Steak was mushy, fatty, gristly and undercooked. Chicken was not much different. Rice was half hard and half mush. I WILL NOT be coming back to this location. Wish I could have a refund. Crazy waste of money. I donāt think this company even cares.
Food: 1
The steak was not fully cooked and overall quality was awful. Basically rare. Will not be coming back to this location. Frustrating and a waste of money.
Food: 1
Restaurantji Recommends
So I waited 20 minutes in line on my lunch break get to the front they donāt have anything which is OK because I donāt have time so I build the bowl with nothing basically. (Half scoop of rice that filled 1/4 of the bowl ā¦Get to the cash register ask for chips. They only have child size chips, but they want you to pay full price for one child size chip instead of giving you two bags that will equal one regular size chip. If youāre in a rush, do not waste your time going here itās understandable that things run out and stuff happen, but you should accommodate your customers. Long story short Iām going back to work hungry
Atmosphere: 1
Food: 1
Service: 1
Havenāt been here in a while but came in after a workout. My gf and I got chicken and carnitas with the skimpiest scoops Iāve ever seen. Youre better off going to Pancheroās, their food is higher quality and you get the portion you pay for.
Atmosphere: 2
Food: 1
Service: 3
I love the food here. It's so delicious!
went to this location, got home, eating my bowl and l bite into a LONG piece of hair⦠disgusting. but thatās not the issue. the issue was the back and forth + rudeness received trying to obtain a refund for this nasty food that l obviously could not eat once l bit into someoneās hair. yuck. so l call chipotle customer service, theyāre no help and connect me to the store⦠a manager says āno problem, come in to our location for a refundā⦠well l live 30 minutes from this location so l finally get a chance about a week later to pop in for my refund⦠THE RUDEST WEIRDEST staff, first of all LOSER the refund isnāt coming out of your check so why are you giving me pushback over $14⦠so they start questioning me like iām a criminal āwhy did it take you so long?ā āwhat manager did you talk to?ā umm excuse me⦠why am l being interrogated when youāre the ones who served me hair?!? then this manager (Deshawn or Dejohn) says l will refund your bowl only⦠me: no sir you need to refund my entire meal (chips and drink) because once the hair came, l threw it all away⦠he goes BACK AND FORTH with me⦠mind you IM PREGNANT, just drove 30 mins, plus another manager kindly told me to come for a refund no problem⦠so l donāt know what this manās problem was. then he goes āyouāre lucky iām in a good moodā HA⦠iām lucky that your restaurant served me hair in my food which led me to have to drive back here for a refund⦠but thank you for graciously giving me my extra $4 back. WORST CHIPOTLE EVER. on my soul, l will NEVER return. nasty food and nasty workers!
Atmosphere: 1
Food: 1
Service: 1
I've eaten here at least five times and will no longer. They don't know how to wrap a burrito, portions of protein are tiny and overcooked. Online orders often miss ingredients. Do not go to this chipotle.
Atmosphere: 1
Food: 1
Service: 1
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