Subway
5007 1/2 Excelsior Blvd, St Louis Park
(952) 345-4540
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I am a regular customer go there almost everyday and that rude Hispanic female manager they have is so disrespectful I always order double and she always purposefully under portions I understand you’re trying to maintain food costs down but when I respectfully ask for a full portion that I’m paying for she wants to argue and try to overcharge me? There are plenty of other locations in the area I can go to or restaurants to choose from I hope that extra .75 cents is worth losing a customer that spend over $200 a month there.
Food: 4
Service: 1
Pretty fast and everything was fresh
Atmosphere: 5
Food: 5
Service: 5
They lock the doors at 9pm
Atmosphere: 1
Food: 2
Service: 1
If I could give it zero stars I would. They got my DoorDash order wrong so I called. They apologized and told me the owner would call the next day. He didn’t. I then called again and she told me she couldn’t do anything about it until the owner came the next morning. So I went this morning and she was very rude when telling me she wouldn’t do anything for me. I told her I leave for vacation and won’t be back for a week and by then I’m sure there’s nothing that can be done and she just shrugged her shoulders and ignored what I had to say. Very unimpressed and it is also very frustrating not being able to talk to the rest of the workers because none of them speak an ounce of English. Glad to know the money I am giving to this store doesn’t touch any of those workers pockets.
Who owns this franchise? Does anyone know?
Atmosphere: 1
Food: 3
Service: 1
The lady needs to be more friendly. She has a very long face when she when she is making your sandwich..
I have been coming here for lunch for months. The service is always phenomenal and store is well run overall. Never had an issue with my online orders either.
Atmosphere: 5
Food: 5
Service: 5
Been here several times over last 10 plus years.
Reason for 4 star vs 5: stopped in other day and staff was a bit short/slower than needed/and store oura was not top notch.
I will return but hopefully this store dteps up and fets back to 5 star in my book.
Vegetarian options: Lots of Vegetables for options
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
They were under remodeling when I last stopped by. But when they have been open, they don't disappoint. They are clean and efficient. Food tastes like every other Subway, and that is reassuring.
Atmosphere: 4
Food: 5
Service: 5
Didn't read my delivery order right, so I'm missing my drink and I can't even go get it because I'm stuck at my work - the whole reason I ordered delivery.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I am not a Subway connoisseur however I must say… this is hands down the best Subway I have been to in my entire life. I took a long break from Subway after the deviating news about Jared and only recently had the heart to continue dining here after a strong suggestion was made by my friend while shipping. I obliged. My life hasn’t been this fresh in over a decade. They have a dedicated crew of sandwich artists that are reliable and friendly, always happy to customize orders and quick. The food is always crisp, and never crusty. I hate the bathroom area though, that could use major attention by the building maintenance, it’s just outdated and needs a revamp, imo. It’s like the harmar mall bathrooms.
Atmosphere: 5
Food: 5
Service: 5
This latino lady,why do you guys have a person like that rude,costumer service bad,is a latino guy help after that super nice but this latina lady is no the first time,i dont come back!! You need new crew!! Lots of 1 star reviews so im not the only one!! Come on subway 😩
Atmosphere: 1
Food: 3
Service: 1
Rude service.
Never had any problems and go here all deh time
Atmosphere: 5
Food: 4
Service: 5
Horrible service. My son ordered a flatbread sandwich and when he asked for a pretzel also, the guy muttered “oh my god” under his breath. What? Why?
Took forever for him to make the pretzel and then when I started entering my phone number at the register for rewards he snapped at me to stop because it was going to mess up his system. I think he thought I was trying to pay and so we sat there, staring at each other while the screen was telling me to confirm my phone number for rewards. I finally just hit the button and everything went through just fine despite him continuing to snap at me.
My son’s flatbread was crispy like a pita chip so he ended up ripping half of it off and eating it like toast
Oh, and the bathroom was out of service.
We won’t ever return to this Subway again
Atmosphere: 2
Food: 2
Service: 1
Loading...