McDonald's
910 Strong Dr, Waconia
(952) 442-1901
Recent Reviews
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They never have “featured items” on the menu, “sold out”. Orders are consistently wrong at this location. You order a large and receive mediums almost always. Completely done with this location, my daughter isn’t happy, but Culver’s is way better anyways
Atmosphere: 4
Food: 1
Service: 1
Either McDonald's changed or I did because the last few times it has been awful.
Atmosphere: 3
Food: 1
Service: 3
Worst experience at this location, ever. Time to change the frier oil, my chicken wrap was missing the chicken because it was all burnt breading and dry burnt meat. Just horrible. I don't care if I have to wait but please don't serve me over fried burnt and sloppy food. So disappointed this visit.
Food: 1
Service: 5
Quick food not tasting the best
Atmosphere: 3
Food: 3
Service: 3
Order their advertised 20pc nugget and enjoy your two packets of sauce
Atmosphere: 1
Food: 2
Service: 2
Haven’t been here in about 2 years because of past experiences that were not very good. Decided to give them another try. Guess what? They remodeled and took away the drink station and ketchup dispensers etc. if you want anything extra you have to go to the counter and wait to get napkins, salt or ketchup or anything. Really a dumb redo. Won’t be coming back.
Atmosphere: 2
Food: 4
Service: 3
Dear McDonald’s
I have been a loyal customer at this location for over three years and have always enjoyed my visits. However, I wanted to share my disappointment with the customer service I received today from two employees — one with a long ponytail and purple hair, and the manager on duty.
Unfortunately, their attitude felt unwelcoming. Despite my polite and friendly approach, there was no smile, no “thank you,” and no acknowledgment. Having worked in customer service for 18 years, I understand the importance of maintaining professionalism and kindness, regardless of personal feelings.
If team members are feeling stressed or unhappy in their roles, I believe it’s important for them to receive the support or training needed to create a positive experience for all customers. It’s disheartening to be met with dismissive looks or unkind body language when approaching staff in a friendly manner.
Atmosphere: 1
Food: 5
Service: 1
Such a welcoming environment, great staff, and efficient delivery and overall service!
Atmosphere: 5
Food: 5
Service: 5
This place is so self serve that they don't even have a menu to look at .. what next ? Get rid of burgers ?
Atmosphere: 1
Food: 3
Service: 1
No napkins, ketchup, drink fountain, pepper, salt, any or the normal things you see at a McD’s. Have to wait for the one person running all the food to the tables during a lunch rush to appear and bring you anything. Who thought this was a good idea?
Atmosphere: 1
Food: 3
Service: 2
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Ordered a sausage Mc griddle. Didn’t come with egg on it . Don’t think I’ll be visiting this location again .
Food: 1
Service: 2
They always have you pull around now. Then you wait 10-20 minutes for your food to come out. It's ridiculous. This is supposed to be fast food and its definitely not.
Atmosphere: 1
Food: 4
Service: 1
I went to the drive through yesterday. I come there often. I didn’t check my sack and I was shorted 2 of the strawberry pies. I didn’t go back ye as I am sick with pneumonia. I always pay credit card and I always round up for donations.
Thank you, just wanted you to know.
Cathy Bradham
Food: 2
Updated rating: I really hate that the soda fountain is gone as well as all the other self-serve stuff, including napkins. I recognize that this is a corporate approach, but i hate it, and it makes me not want to go here anymore.
Original review: This location is great. Quick and friendly. My order is always accurate.
Atmosphere: 1
Food: 5
Service: 1
Juicy and hot ! I was hungry as heck. I literally made love to my double quarter pounder with cheese and onions only !! 10 outta 10!
✌🏻
Atmosphere: 5
Food: 5
Service: 5
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