Good service, Great Food. like the teriyaki chicken and sesame chicken. awesome
Atmosphere: 5
Food: 5
Service: 5
Tracy Vetruba
I ordered the sesame chicken and beef and broccoli with noodles. While the chicken itself was tender and cooked properly, the outside was mushy and did not seem to have a crispy coating at all. The beef and broccoli was good however. The noodles were relatively plain and had little flavor or additions (such as cabbage or onions).
Atmosphere: 3
Food: 2
Service: 4
Staci LG
Every part about this meal was disgusting the rice was called the chicken was incredibly rubbery and slimy and the donut s that are supposed to be hot we're still in old too and I went and complained and kindly asked for my money back and I was told no. I feel like I'm going to puke
Atmosphere: 1
Food: 1
Service: 1
mariah Rat
I used to love going here, it was actually the only place I would eat at when visiting the mall for the last 5+ years. Unfortunately, last visit completely destroyed my trust within their business and I will never be coming back again. I don't know if they have completely changed all of their recipes or if they just have purposely downgraded on their quality of food in exchange for more money (as in - they pay less overall, while the price the customer has to pay remains all the same), but I am pretty confident it is the latter. The rice was flavorless and more like sloppy mush, the lo mein noodles were bland and closer to butter noodles (one of my favorites, in the past they had a few minor incidents of adding a bit too much salt - which was at least still manageable - now it's like there isn't even any salt, let alone the other spices in the dish to begin with). Talk about flavorless. Their steak and broccoli was 80% broccoli and the taste did not make up for the lack of meat, otherwise this could have possibly been overkooked. Next the chicken was also mushy, like it was made out of gelatin. The flavor was okay, nothing notable, but it was still rendered inedible because of its consistency/texture. My next favorite used to be their cream cheese wontons and their red sauce - absolutely destroyed by the fact that there was barely a teaspoon, if even, of cream cheese inside of those empty, air-filled, wonton skin crisps. Even more disappointing, their red sauce seems to have been watered down or something of that nature. The sauce used to be viscous and like syrup, this time around, the sauce easily spilled out of the cup just as fast as water does and the taste seems to be just as watered down as well. $25 worth of food literally tossed in the trash after a couple bites of everything, neither my partner or I could stomach it, even though it was our first meal of the day and we currently live a couple hours away. They did a wonderful job ensuring a long-time, returning customer will never come back or recommend this place to another person. I'm actually embarrassed and disappointed I even attempted to show this place to anyone, so thanks for that I guess.
Atmosphere: 1
Food: 1
Service: 1
Trayanna Shekleton
idk why yall hating i love this place. their fast with their food and it’s cheap. it’s always served warm if you eat it at the mall, and they are fast with making it.
Atmosphere: 5
Food: 5
Service: 5
J O
The quality of the food is horrible. Literally any other Asian restaurant, outside of the mall, is better.
Food: 1
Pamela Kovarik
I used to love Great Wok, but now their food has gone significantly downhill. The rice is very plain, along with the lo mein noodles. The Kung Pao chicken is very salty and barely edible in my opinion. I've had four day old buffet food that tasted better and was more flavorful. Service wasn't great because the people aren't very talkative, but I don't mind it much. Overall, horrible experience and I will not be eating here again.
Atmosphere: 1
Food: 1
Service: 2
Sarah Shegrud
Food has gone downhill since the last time I had them very dissapointed noodle bland no flavor steak had almost all onion and no meat wonton stale very dissapointed
Atmosphere: 3
Food: 1
Service: 3
Me
Customer service was good and the food portions were very large. Definitely worth the money.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sesame Chicken
Axel Bautista
banging food, banging customer service, banging employees. love this place and the food was so yummy. i got the sesame chicken with rice sooooo gooood
Customer service was not the best. The women at the counter were very avoidant & seemed annoyed to interact with anyone on the opposite side of the glass from them. Food was very bland. The sesame chicken was mushy & there was little to no flavor. Tasted like it had been sitting on all day. I was very unsatisfied with it & it threw my appetite off so I went back, apologized that I didn’t enjoy it & requested a refund.
Manager came up to the counter & asked me was there something wrong with the food. I told him I did not enjoy it at all. He offered a substitute & I told him no thank you, I’d just like to get a refund. He refused me my refund because there was “nothing wrong with the food.” Extremely disappointing that I couldn’t get my refund unless there was to be something wrong with the food. They literally stole $11+ from me.
Would not recommend any friends or family to this restaurant in the mall at all. 0/10.
Atmosphere: 1
Food: 1
Service: 1
Ella Fennel
Absolutely disgusting. When asked manager for a refund he refused and just stared at me. Obviously doesn’t know how to deal with confrontation or run a buisness. It tasted like I was eating cold watered down soy sauce. Absolutely disgusting. Employees just stared and made weird faces.
Atmosphere: 1
Food: 1
Service: 1
Juel Jordan-skipper
Don't go to this place ever again food made my head hurt and there's a big knot on the back of my head what the heck is this what kind of food did you give me
Conbot
The Lady’s working up front a very kind and generous with portions. The chefs in the back make consistent, good food. Prices are very reasonable as well. It’s always a great experience coming here.
Good service, Great Food. like the teriyaki chicken and sesame chicken. awesome
Atmosphere: 5
Food: 5
Service: 5
I ordered the sesame chicken and beef and broccoli with noodles. While the chicken itself was tender and cooked properly, the outside was mushy and did not seem to have a crispy coating at all. The beef and broccoli was good however. The noodles were relatively plain and had little flavor or additions (such as cabbage or onions).
Atmosphere: 3
Food: 2
Service: 4
Every part about this meal was disgusting the rice was called the chicken was incredibly rubbery and slimy and the donut s that are supposed to be hot we're still in old too and I went and complained and kindly asked for my money back and I was told no. I feel like I'm going to puke
Atmosphere: 1
Food: 1
Service: 1
I used to love going here, it was actually the only place I would eat at when visiting the mall for the last 5+ years. Unfortunately, last visit completely destroyed my trust within their business and I will never be coming back again. I don't know if they have completely changed all of their recipes or if they just have purposely downgraded on their quality of food in exchange for more money (as in - they pay less overall, while the price the customer has to pay remains all the same), but I am pretty confident it is the latter. The rice was flavorless and more like sloppy mush, the lo mein noodles were bland and closer to butter noodles (one of my favorites, in the past they had a few minor incidents of adding a bit too much salt - which was at least still manageable - now it's like there isn't even any salt, let alone the other spices in the dish to begin with). Talk about flavorless. Their steak and broccoli was 80% broccoli and the taste did not make up for the lack of meat, otherwise this could have possibly been overkooked. Next the chicken was also mushy, like it was made out of gelatin. The flavor was okay, nothing notable, but it was still rendered inedible because of its consistency/texture. My next favorite used to be their cream cheese wontons and their red sauce - absolutely destroyed by the fact that there was barely a teaspoon, if even, of cream cheese inside of those empty, air-filled, wonton skin crisps. Even more disappointing, their red sauce seems to have been watered down or something of that nature. The sauce used to be viscous and like syrup, this time around, the sauce easily spilled out of the cup just as fast as water does and the taste seems to be just as watered down as well. $25 worth of food literally tossed in the trash after a couple bites of everything, neither my partner or I could stomach it, even though it was our first meal of the day and we currently live a couple hours away. They did a wonderful job ensuring a long-time, returning customer will never come back or recommend this place to another person. I'm actually embarrassed and disappointed I even attempted to show this place to anyone, so thanks for that I guess.
Atmosphere: 1
Food: 1
Service: 1
idk why yall hating i love this place. their fast with their food and it’s cheap. it’s always served warm if you eat it at the mall, and they are fast with making it.
Atmosphere: 5
Food: 5
Service: 5
The quality of the food is horrible. Literally any other Asian restaurant, outside of the mall, is better.
Food: 1
I used to love Great Wok, but now their food has gone significantly downhill. The rice is very plain, along with the lo mein noodles. The Kung Pao chicken is very salty and barely edible in my opinion. I've had four day old buffet food that tasted better and was more flavorful.
Service wasn't great because the people aren't very talkative, but I don't mind it much.
Overall, horrible experience and I will not be eating here again.
Atmosphere: 1
Food: 1
Service: 2
Food has gone downhill since the last time I had them very dissapointed noodle bland no flavor steak had almost all onion and no meat wonton stale very dissapointed
Atmosphere: 3
Food: 1
Service: 3
Customer service was good and the food portions were very large. Definitely worth the money.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sesame Chicken
banging food, banging customer service, banging employees. love this place and the food was so yummy. i got the sesame chicken with rice sooooo gooood
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service was not the best. The women at the counter were very avoidant & seemed annoyed to interact with anyone on the opposite side of the glass from them.
Food was very bland. The sesame chicken was mushy & there was little to no flavor. Tasted like it had been sitting on all day.
I was very unsatisfied with it & it threw my appetite off so I went back, apologized that I didn’t enjoy it & requested a refund.
Manager came up to the counter & asked me was there something wrong with the food. I told him I did not enjoy it at all. He offered a substitute & I told him no thank you, I’d just like to get a refund. He refused me my refund because there was “nothing wrong with the food.” Extremely disappointing that I couldn’t get my refund unless there was to be something wrong with the food. They literally stole $11+ from me.
Would not recommend any friends or family to this restaurant in the mall at all. 0/10.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. When asked manager for a refund he refused and just stared at me. Obviously doesn’t know how to deal with confrontation or run a buisness. It tasted like I was eating cold watered down soy sauce. Absolutely disgusting. Employees just stared and made weird faces.
Atmosphere: 1
Food: 1
Service: 1
Don't go to this place ever again food made my head hurt and there's a big knot on the back of my head what the heck is this what kind of food did you give me
The Lady’s working up front a very kind and generous with portions. The chefs in the back make consistent, good food. Prices are very reasonable as well. It’s always a great experience coming here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Very good and you get alot of food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Orange Chicken
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