Extremely unorganized. The people handing out the food is very very rude. She told customers to shut up and ignored us as we asked for an update on our food. We had to wait an hour for fries while people who ordered after us received their food quickly. They cook people’s food out of order and will have you waiting all night. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Joe S
I'd weather eat gas station food. Kwik trip is like a Michelin starred restaurant when side by side with their "offerings"
Atmosphere: 1
Food: 1
Service: 1
Derek goblirsch
Wouldn't know how the food is. Purchased a package from the Casino that included gift cards of multiple sorts but everyone of them took multiple visits to guest services to correct. The 1 star rating is solely based off the treatment of the staff that was working at the register of the Mongo Bay Grill. Very rude to the point it upset us enough to the point of feeling our 1st visit here will be our last.
Atmosphere: 4
Food: 1
Service: 2
Kelly Lockington
Before ordering a burger(#2) made sure to ask if they could specifically be ordered m/r,,,, her exact response,,,,, "they're ALL the same size" BUT cooked to order!! (She even wrote"lighthtly cooked",,,, waited about 20 minutes( very timely) asked the supervisor before taking my order to the room if I could look at my burger( since the one prior was WELL DONE,,,BURNT LIKE A HOCKEY PUCK,,, only to hear her say ,,,, THEY'RE ALL COOKED LIKE THAT!!!! SMFH!! Never again!!! Poor poor food/service & quality!!!!!
The cook sees me and gets upset. He’ll start shaking his head towards me.
Atmosphere: 1
Food: 2
Service: 1
Sam Wareham
Cash experience. Unfathomably good food and an atmosphere like no other. Margetti ranch was the star of the show. An absolute must have when visiting the area. Don’t forget to bring photo ID if you plan on purchasing chicken strips.
Atmosphere: 5
Food: 5
Service: 5
Jacob Bellile
Where do I start? Open 24/7, granted no other places for food are available in the latter parts of the night and early morning, Mongo isn’t just a last resort, but a haven. Truly exhilarating food, especially the burger, fries, chicken strips, and the worldly Margetti ranch. Mongo Bay was the highlight of my trip, and a place where laughs, memories, and thoughtful conversation was fostered. An ode to you, Mongo Bay.
Atmosphere: 5
Food: 5
Service: 5
Logan Mahowald
Unbelievable food. Cash chicken strips. Cash cheeseburger. Cash French fries. Margetti ranch, west creek mustard money.
Atmosphere: 5
Food: 5
Service: 5
Jeff Caz
Portions got smaller and french fries were not as good as usual...
Food is usually pretty decent. Just the characters behind the counter is were the real stars are. Almost every time I've been there to order the past 2 years it's gone down hill. I know the young her always has this reverse psychology. Where she acts nice to you but she sneaks in little comments and jokes to customers like she's close to them. It's like take me order and let me go. I don't need your comments. Really wish the old managers would come back. The new ones like to hide in the back and not deal with thier customers and or employees. This is what I call a circus in the middle of downtown.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries, Cheese Curds, Burger
Darean Witt
Food is good In a pinch. Gets old after one day. Recommend branching out of the casino for food.
Extremely unorganized. The people handing out the food is very very rude. She told customers to shut up and ignored us as we asked for an update on our food. We had to wait an hour for fries while people who ordered after us received their food quickly. They cook people’s food out of order and will have you waiting all night. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
I'd weather eat gas station food. Kwik trip is like a Michelin starred restaurant when side by side with their "offerings"
Atmosphere: 1
Food: 1
Service: 1
Wouldn't know how the food is. Purchased a package from the Casino that included gift cards of multiple sorts but everyone of them took multiple visits to guest services to correct. The 1 star rating is solely based off the treatment of the staff that was working at the register of the Mongo Bay Grill. Very rude to the point it upset us enough to the point of feeling our 1st visit here will be our last.
Atmosphere: 4
Food: 1
Service: 2
Before ordering a burger(#2) made sure to ask if they could specifically be ordered m/r,,,, her exact response,,,,, "they're ALL the same size" BUT cooked to order!! (She even wrote"lighthtly cooked",,,, waited about 20 minutes( very timely) asked the supervisor before taking my order to the room if I could look at my burger( since the one prior was WELL DONE,,,BURNT LIKE A HOCKEY PUCK,,, only to hear her say ,,,, THEY'RE ALL COOKED LIKE THAT!!!! SMFH!! Never again!!! Poor poor food/service & quality!!!!!
Atmosphere: 1
Food: 1
Service: 1
Chicken Strips, OP. Cheeseburger, OP. Atmosphere, OP. Sauces, OP.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
The cook sees me and gets upset. He’ll start shaking his head towards me.
Atmosphere: 1
Food: 2
Service: 1
Cash experience. Unfathomably good food and an atmosphere like no other. Margetti ranch was the star of the show. An absolute must have when visiting the area. Don’t forget to bring photo ID if you plan on purchasing chicken strips.
Atmosphere: 5
Food: 5
Service: 5
Where do I start? Open 24/7, granted no other places for food are available in the latter parts of the night and early morning, Mongo isn’t just a last resort, but a haven. Truly exhilarating food, especially the burger, fries, chicken strips, and the worldly Margetti ranch. Mongo Bay was the highlight of my trip, and a place where laughs, memories, and thoughtful conversation was fostered. An ode to you, Mongo Bay.
Atmosphere: 5
Food: 5
Service: 5
Unbelievable food. Cash chicken strips. Cash cheeseburger. Cash French fries. Margetti ranch, west creek mustard money.
Atmosphere: 5
Food: 5
Service: 5
Portions got smaller and french fries were not as good as usual...
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sub, Burger
Restaurantji Recommends
nice place expensive
Atmosphere: 5
Food: 3
Service: 3
Pretty sure I got food
Atmosphere: 2
Food: 1
Service: 2
Food is usually pretty decent. Just the characters behind the counter is were the real stars are. Almost every time I've been there to order the past 2 years it's gone down hill. I know the young her always has this reverse psychology. Where she acts nice to you but she sneaks in little comments and jokes to customers like she's close to them. It's like take me order and let me go. I don't need your comments. Really wish the old managers would come back. The new ones like to hide in the back and not deal with thier customers and or employees. This is what I call a circus in the middle of downtown.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries, Cheese Curds, Burger
Food is good In a pinch. Gets old after one day. Recommend branching out of the casino for food.
Atmosphere: 4
Food: 4
Service: 4
Quick service, good amount of food for the $$.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Burger
Loading...