Baskin-Robbins
1224 S Robert St, West St Paul
(651) 207-5593
Recent Reviews
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waited 20 min for a sandwich
Atmosphere: 1
Food: 2
Service: 1
It was a very nice place with VERY nice people!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gold Medal Ribbon Ice Cream Cone
Ordered a brownie sundae and got home to find there was no brownie.Also they advertise chocolate dipped bananas but won’t make them?I’m going to be okay. This was just traumatic for the dogs. They don’t know why I’m crying but love the taste of tears
Atmosphere: 1
Food: 1
Service: 1
Update October 2023. $5.41 for a single ice cream cone?! Not clean anymore, not good service, bathroom sink didn't work. I don't know how any one would come here twice. Didn't go to the dunkin side..I am very happy that Baskin robbins is back in the Twin Cities, my gold medal ribbon cone was fantastic. Very clean place, nice service, kind of a small building. Dunkin doughnuts is in the same building.
If you go to drive-thru there are no flavors listed.I ordered one scoop of chocolate chip ice cream for $5.00 and was told cup of water would be additional $1.00. You can get a large soda for $1.00 at McDonald'sDisappointed
Not the employees fault, so they still get 5 stars but I am livid that the flavors for ice cream aren't listed at the drive through. What's the point in having a menu if you don't list what is available?
Kinda dumpy and not many choices and kinda slow and a interested dude that works there.. u’ll see.. has nice nails..& lashes????
I have been to this baskin robins location 3 times now and still have not been able to try anything from them. This will be the last time I try. I pulled in to the drive-thru at 7:18pm. There was no one in line. I waited 5 minutes before the young lady greeted me. I asked for a simple strawberry milkshake. She did not respond for another 5 minutes, but was laughing with her friend on tje drive thru headset before finally telling us "we shut down our ice cream for the night. I asked if closing out almost an hour early wqs common. Her response was "Excuse me? What? Can you please repeat that? Why don't you just go away."Obviously I will NEVER be returning to this location and will be advising friends and family to avoid it as well.
Good thing I checked! I ordered a birthday cake online 24 hours in advance, their policy request if you cancel or change your order to notify them 48 hours before order pick up. They could not complete my order, their employee that does their cakes called in, they did not notify me of this at all (if you want notice give your customers notice). I came into the store a few hours before pick up to check on the status of the cake, I was told by the shift manager that they could do it tomorrow or I could grab a generic one out of the display freezer. She walked away once I came back to the counter with a cake I picked out of the display freezer. In the 20 minutes I spent in the store I feel Management here needs to be re-evaluated, shift manager had poor attitude when dealing with customers and did not even try to make it seem like she cared. Her employees were scrambling to help people while she stood around and gossiped with someone.
Staff was very friendly and helpful even though he was overworked.
Restaurantji Recommends
I ordered a strawberry shake. And it had way too much whole milk in it. I think it was also made from frozen yogurt. Which I didn't know Baskin Robbins had. It was just very disappointing and overpriced.
Good thing I checked! I ordered a birthday cake online 24 hours in advance, their policy request if you cancel or change your order to notify them 48 hours before order pick up. They could not complete my order, their employee that does their cakes called in, they did not notify me of this at all (if you want notice give your customers notice). I came into the store a few hours before pick up to check on the status of the cake, I was told by the shift manager that they could do it tomorrow or I could grab a generic one out of the display freezer. She walked away once I came back to the counter with a cake I picked out of the display freezer. In the 20 minutes I spent in the store I feel Management here needs to be re-evaluated, shift manager had poor attitude when dealing with customers and did not even try to make it seem like she cared. Her employees were scrambling to help people while she stood around and gossiped with someone.
No list of ice cream option in the drivethru the lady spoke way to fast and I could not understand her. And she could understand me either it seemed? And when I asked what flavor there are she was silent. Very difficult menu to read over and only 6 donut options
OMG, I love Baskin Robbins ???. This is really delicious ice cream. My favorite is Winter White Chocolate but They do not have this season flavor but Love potion is similar. Thanks.
I went in here to buy a monster while waiting at metro PCS and it looked like this I didn’t realize it wasn’t in English and drank it. I went back to let them know that something was wrong with it and they did nothing. I went into the refrigerator and found three more of them pulled them out and gave it to them they looked at me like I was crazy. The one behindThe three that look like this was dated 2012 not 2013 and the expiration date was February 2022 not January 2021. I dk what I drank ?
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