Jimmy John's
1608 S Robert St, West St Paul
(651) 450-4900
Recent Reviews
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Good thing these kids know how to make a sandwich. This JJ is not at all pleasant as the others. Its dirty. The employees were not customer friendly, but they showed up for work, so there's that. This place has a drive thru tho. I'm bummed that they forgot my to add my points.
Atmosphere: 2
Food: 3
Service: 2
I like it
Atmosphere: 4
Food: 5
Service: 4
I never have an issue with my order, food is always great. However, the staff at this location are not very friendly at all. I never hear “hello” “thank you” or “have a good day” nothing. Lacking customer service skills.
Atmosphere: 5
Food: 5
Service: 1
I ordered a combo on the jimmy johns website for delivery at noon, called the store at 130pm for an update. They said it was on the way. 2pm rolls around, I went to the store and they said it never went through. Funny because my card was charged. I asked them to make my order, but what I should have asked for was a refund. I’m extremely disappointed in this experience and I will not be ordering from here ever again. What a waste of my time and money!
Atmosphere: 1
Food: 1
Service: 1
3 times I’ve ordered from here: 2 of them my sandwich looked like it was made on a breadstick and this most recent they just didn’t bring my food. Won’t be returning
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery. Food never arrived.
Atmosphere: 1
Food: 1
Service: 1
This is the second time I have ordered from this location and had to wait forever for my food. I placed an order today for 1 sandwich, not even a meal. That was at 12:20pm. It is now 1:00pm. Called the store asking for an update and was told my sandwich has not yet left the store. When I asked for a timeframe I was told another half an hour. Mind you, this location is 5 minutes away from my work! I specifically ordered from Jimmy Johns so I could eat a quick lunch in between important meetings all day. Very disappointing. Hopefully when my lunch arrives the driver won't reek like marijuana again. Definitely will not be ordering from this location again. Very disappointing.
Atmosphere: 1
Service: 1
On June 1st @ at 8:45, the kid taking my order mumbled quietly, and when I asked him to speak up,
he talked quieter for some reason. I think he did it on purpose. And then, since I couldn't hear him, he screwed up my order. Also, it was a $60 order. I would go to a different store altogether. Horrible service and bad attitude
Food: 1
Service: 1
On the app, “Cut in half” has never resulted in a sandwich actually being cut in half. Bread was extremely overcooked and dry. The small Kicking Ranch container was 1/4 full, so I only had enough for 2 dips of my sandwich. All in all, this was a waste of $30 and I wish I hadn’t gotten it.
Food: 1
Why is my number #17 so skimpy and why am I still hungry after eating a #17? Super disappointing!
Food: 1
Service: 5
Restaurantji Recommends
Worst jimmy johns, I have ever had. I have given this location like 5x chances and every time the sandwich sucks. It’s sad because it’s so close…. But I can’t even do it.
Atmosphere: 1
Food: 1
Service: 1
Made a order on the intercom and as soon as I drove up, I just had to wait five seconds for Sammy! Whoever is working there 2 PM on a Sunday they doing gods work !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Jimmy Chips
Garbage service and quality sandwich making at this Jimmy John's!
I don't recommend this location to anyone!
Atmosphere: 1
Food: 1
Service: 1
Finally had a reward, free chip or pickle... ordered chips. Only my sandwiches that I paid for were delivered.
Food: 3
Service: 2
Can’t follow simple instructions
Atmosphere: 1
Food: 1
Service: 1
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