Workers are rude when they see you don’t tip while using a cc
Atmosphere: 4
Food: 3
Service: 1
Amaan Oliyath
Small, yet cozy; weird entrance and not a lot of tables and chairs, but nonetheless great service
Atmosphere: 4
Food: 5
Service: 5
Harper Carson
Ren and their crew are absolutely amazing. They make every order to perfection, and take time to ensure that nothing is overlooked. Would give 5,000/5 if I could!
Atmosphere: 5
Food: 5
Service: 5
Keeawna Kersten
They are not open it says they are today til 2:30
Sandra B.
I am a regular for this location and have always appreciated their service, however, lately I have been having a terrible experience. This is what my hot drinks have been looking like this season… with a fourth or almost half of my drink missing. No, I did not take a sip or drink the coffee in this photo, I simply took off the lid when I got home. I have been having this issue where my hot drinks are only filled 3/4 of the way, or are only a little over halfway full. This was a tall hot chestnut praline drink, and the same thing always happens whenever I order a tall hot caramel macchiato. No, I did not ask for cream or anything like that. I usually order via drive thru and I don’t even realize the drink is missing so much volume until I get home. This has happened over 5 times already. A few times I did ask for my drink to be remade, but other times I did not have time to address it. I did end up calling the store to address this issue directly, and they said they would let the team know. However, this has been a reoccurring issue that hasn’t been solved. I have now resorted to holding up the drive thru line to check if my drink is filled up all the way up before I leave. This unfortunately adds an additional 5-8 minutes to have my drink remade.
Previously, there was a lid issue for the tall hot cups where it would not completely close/seal and that caused for my coffee to keep spilling in my car. I called twice to this location to address it before and nothing was done about that as well.
I understand that no establishment is perfect and that I could always ask for my drink to be remade, but that also comes at a cost for the location and customers’ time. I would greatly appreciate if this Starbucks location could address this internally and make a change. I spend $5-12 every single day at this specific location, but if it keeps taking more time than needed to get a full drink, I will resort to driving down the street to the other Starbucks. Thank you.
Harper
Ren, Grace, and their crew are absolutely fantastic here at the WSP Starbucks. Every order is made perfectly and always tastes amazing. 1000/10 to these fantastic folks!
Atmosphere: 5
Food: 5
Service: 5
Chamberlain Skeksis
Had a great experience here the other morning. I am so thankful this place is located where it is, it is right across from the bus stop I need to wait for the bus at and I decided to come in and grab a coffee. The employees were so nice and there was almost no wait time on my drink. Coffee was perfect temperature and tasted great and really did the trick to warm me up from the cold. That hot cup of coffee was a life saver! Will definitely be back.
Food: 5
Darcy Barreno
I placed an order through the app. 5 minutes later stopped by the store and wait for few minutes around 5 employees hanging out( it was not busy at all) until someone asked me if I did place my order, but they weren't able to see it. I have to come back and grabbed my phone and confirmed for my order placed. Few minutes later, I went back and requested a refund. I was told that finally they got it and my drinks were on the counter, I don't for how long? Anyway ! Not happy with the customer service! I will not waste my time and Money anymore in Starbucks!
Atmosphere: 1
Food: 1
Service: 1
salaad2001
I live close by this Starbucks and I order my coffee every day and today I walked inside to used the used bathroom. They told I can’t use the bathroom if I don’t order coffee. That is new policy told me the manager not sure if she was manger and told to go to Starbucks.com to complain if I wanted it . The funny I used other locations without ordering any coffee.
Ababiya Ago
Absolute shambles! Go find yourself and local coffe shop that care about our community. Terrible place. These place smells like corporate.
The atmosphere there was really good, and the workers were so nice and kind! It was my first time there, and I really liked it
Atmosphere: 5
Food: 5
Service: 5
Ashley Brown
They are the rudest workers I’ve ever come across. Took 2 mins to come to the speaker, person at the window didn’t say good morning or thank you or hi. He had no expression on his face, the manager was just as rude and to top that my BIRTHDAY COFFEE had more ice then coffee. Insane. Never again
Atmosphere: 1
Food: 1
Service: 1
mason melendez
One of the employees named Ella is very nice and caring for you and quick. Good experience
Service: 5
Brittani Guzzetta
Came on both a Saturday and Sunday in the same weekend, and the store was closed. Nothing on their website or app to indicate that it was closed. On Sunday, they finally had a sign up that they were closed on the window. Flash forward to today, and they aren’t letting people into the actual store, drive through only. So if you have a mobile order, you have to wait in line in the drive through for 30+ minutes. It wouldn’t be a big deal if there was something online to actually indicate that it will be different each time you show up. But their app says that there is cafe seating, outdoor seating, etc. when there isn’t. Starbucks needs to get it together. Not to mention the last time I came, I ordered a Strato Frap, and there wasn’t any coffee in it. So it was basically extremely sweet milk. Super disappointing to pay $7 for a drink that doesn’t even have caffeine in it, when that’s the whole reason I came to the store.
Workers are rude when they see you don’t tip while using a cc
Atmosphere: 4
Food: 3
Service: 1
Small, yet cozy; weird entrance and not a lot of tables and chairs, but nonetheless great service
Atmosphere: 4
Food: 5
Service: 5
Ren and their crew are absolutely amazing. They make every order to perfection, and take time to ensure that nothing is overlooked. Would give 5,000/5 if I could!
Atmosphere: 5
Food: 5
Service: 5
They are not open it says they are today til 2:30
I am a regular for this location and have always appreciated their service, however, lately I have been having a terrible experience. This is what my hot drinks have been looking like this season… with a fourth or almost half of my drink missing. No, I did not take a sip or drink the coffee in this photo, I simply took off the lid when I got home. I have been having this issue where my hot drinks are only filled 3/4 of the way, or are only a little over halfway full. This was a tall hot chestnut praline drink, and the same thing always happens whenever I order a tall hot caramel macchiato. No, I did not ask for cream or anything like that. I usually order via drive thru and I don’t even realize the drink is missing so much volume until I get home. This has happened over 5 times already. A few times I did ask for my drink to be remade, but other times I did not have time to address it. I did end up calling the store to address this issue directly, and they said they would let the team know. However, this has been a reoccurring issue that hasn’t been solved. I have now resorted to holding up the drive thru line to check if my drink is filled up all the way up before I leave. This unfortunately adds an additional 5-8 minutes to have my drink remade.
Previously, there was a lid issue for the tall hot cups where it would not completely close/seal and that caused for my coffee to keep spilling in my car. I called twice to this location to address it before and nothing was done about that as well.
I understand that no establishment is perfect and that I could always ask for my drink to be remade, but that also comes at a cost for the location and customers’ time. I would greatly appreciate if this Starbucks location could address this internally and make a change. I spend $5-12 every single day at this specific location, but if it keeps taking more time than needed to get a full drink, I will resort to driving down the street to the other Starbucks. Thank you.
Ren, Grace, and their crew are absolutely fantastic here at the WSP Starbucks. Every order is made perfectly and always tastes amazing. 1000/10 to these fantastic folks!
Atmosphere: 5
Food: 5
Service: 5
Had a great experience here the other morning. I am so thankful this place is located where it is, it is right across from the bus stop I need to wait for the bus at and I decided to come in and grab a coffee. The employees were so nice and there was almost no wait time on my drink. Coffee was perfect temperature and tasted great and really did the trick to warm me up from the cold. That hot cup of coffee was a life saver! Will definitely be back.
Food: 5
I placed an order through the app. 5 minutes later stopped by the store and wait for few minutes around 5 employees hanging out( it was not busy at all) until someone asked me if I did place my order, but they weren't able to see it. I have to come back and grabbed my phone and confirmed for my order placed. Few minutes later, I went back and requested a refund. I was told that finally they got it and my drinks were on the counter, I don't for how long? Anyway ! Not happy with the customer service! I will not waste my time and Money anymore in Starbucks!
Atmosphere: 1
Food: 1
Service: 1
I live close by this Starbucks and I order my coffee every day and today I walked inside to used the used bathroom. They told I can’t use the bathroom if I don’t order coffee. That is new policy told me the manager not sure if she was manger and told to go to Starbucks.com to complain if I wanted it . The funny I used other locations without ordering any coffee.
Absolute shambles! Go find yourself and local coffe shop that care about our community. Terrible place. These place smells like corporate.
Service: 1
Restaurantji Recommends
Serenity sold me a pock et.
It was really good!
Jalapeño Chicken knock it.
If you don’t like it.. Rood!!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere there was really good, and the workers were so nice and kind! It was my first time there, and I really liked it
Atmosphere: 5
Food: 5
Service: 5
They are the rudest workers I’ve ever come across. Took 2 mins to come to the speaker, person at the window didn’t say good morning or thank you or hi. He had no expression on his face, the manager was just as rude and to top that my BIRTHDAY COFFEE had more ice then coffee. Insane. Never again
Atmosphere: 1
Food: 1
Service: 1
One of the employees named Ella is very nice and caring for you and quick. Good experience
Service: 5
Came on both a Saturday and Sunday in the same weekend, and the store was closed. Nothing on their website or app to indicate that it was closed. On Sunday, they finally had a sign up that they were closed on the window. Flash forward to today, and they aren’t letting people into the actual store, drive through only. So if you have a mobile order, you have to wait in line in the drive through for 30+ minutes. It wouldn’t be a big deal if there was something online to actually indicate that it will be different each time you show up. But their app says that there is cafe seating, outdoor seating, etc. when there isn’t. Starbucks needs to get it together. Not to mention the last time I came, I ordered a Strato Frap, and there wasn’t any coffee in it. So it was basically extremely sweet milk. Super disappointing to pay $7 for a drink that doesn’t even have caffeine in it, when that’s the whole reason I came to the store.
Atmosphere: 3
Food: 5
Service: 3
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