We were helped by Drew. He had a very happy demeanor and made our experience a good one.
Jason Anderson
Very rude employee....
SAM
Horrible service. This place is disgusting and filthy. And employees including managers are extremely rude.
John Edward Ryder
Ordered their 6.99 deal with chicken. Was excited try this sub but. Unfortunately got a completely different sub with only pepperoni ...very disappointed
Mary Ann McCusker
We had a very complicated order and the folks here not only handled it well but they gave suggestions and didnt make us feel rushed even though they were really busy. Drew was especially phenomenal. We really appreciated it, and the sandwich that they made was fantastic!
Jacob Davis
Went for a meal deal. Was kicked out of our booth by what was assumed to be a co-worker. Had meal deal change to combo. Told it was more expensive, workers didn’t know what to do and just charged the higher amount. Poor communication and the fact we were forced to move from our seat as well as others while the workers watched was unacceptable.
eivis jose
The lady who was at the checkout, an older lady, is very rude.
Hitta Eats
Very clean and super helpful when it can to the topping also done in friendly!
Atmosphere: 5
Food: 5
Service: 5
Drew Losure-McDermott
Compared to other Subway locations, this one seems pretty optimal - Employees usually go out of their way to accommodate requests at no concrete benefit to themselves. I have noted deals with very fair prices that aren't available at other stores (presumably due to good management) and customer service seems to be a top priority for almost every employee.
Can't dispute the fact that in general, prices have gone up (that's why I gave four out of five for "food"), but employees are frank; no upselling, no caginess. Only honesty in stating what the best values are, what things they can or cannot do, and recommending the Subway "MVP" loyalty program (which just builds up points that do not expire which result mostly in simple dollar amount discounts in two dollar increments that also don't expire - one of the simplest and most useful programs of its type, in my experience). And since food prices have gone up ALL places, so it's simply not a Subway issue, more a Capitalism Endgame problem.
I don't love that theres an opaque barrier between customers and the prep area where the meat is, but an employee explained that when the chain began slicing their own meats, the far lower amount of preservatives require a lower temperature. Additionally, it keeps flying insects away from what they are most attracted to (meats) when closed, so I can forgive half of the makeline being not observable (especially since the second half with veggies IS observable, so if something had been incorrect there's an immediate chance to see that and request a correction). I've seen other complaints... fruit flies around the soda, but it has been clear to me that it was an overflow from WalMart's produce section on the days I have noticed - and that the employees put covers over the normally uncovered veggies (at one point lowering the glass barrier between customers and the food completely so that it could cover the vegetable half of the prep area entirely with an airtight yet still clear (glass is like that!) covering, other times with more simple covers over each vulnerable item.)
Further complaints about things like cross contamination between customers due to not switching gloves or about poor customer service strike me as almost humorous - they WOULD be humorous if they weren't clearly intended to maliciously jeopardize employees' jobs. This location has many Halal customers, and I have seen employees change their gloves up to three times during a single order just to maximally prevent cross contamination. Even every knife used to cut foot-long sandwiches in half or quarters is immediately put into a bin with soapy water, even between multiple sandwiches for a single customer. Now, may have employees made a mistake or forgotten once or twice? Almost definitely, as they are human, BUT! -... on a customer's request, I have ALWAYS witnessed employees bending over backwards to fulfill the dietary needs of customers. I have been told by at least two employees that since the work is food prep, they hold themselves to a higher standard than they would be required in simple retail; as it will be eaten (and the effort is no skin off the employees' back), it only makes sense to provide a safe and high standards product.
At least two or three employees are fluent in Spanish, extremely useful for serving customers in the community (particularly at WalMart) , given that a large percentage is not comfortable with English speaking. Even the ones who lack fluency understand enough to be able to use basic yes/no questions to get their customers' food out accurately. Simply the willingness to learn even that small amount demonstrates the staff's dedication to good customer service.
I don't give five out of five to fast food very often, but seeing a skeleton crew operate so well with limited resources, taking care of unique customers so effectively, has convinced me
Atmosphere: 5
Food: 4
Service: 5
Kadi Kadiatou
8/30/24 8 pm I saw an employee make a sandwich from start to end (used the register) made another customers sandwich WITH the same gloves on. She never changed it from customer A to customer B. Cross contamination to the max. Management … do better training
The fountain soda area is literally teeming with fruit flies. I threw something in the garbage can, and a swarm of about 50 fruit flies came flying out of the garbage and landed all over the cups and lids. When I mentioned something to an employee about possibly cleaning the area or setting up a couple of fruit fly traps, all they did was look at me like I grew a second head. I would avoid eating here, unless of course you enjoy eating and drinking fly larvae.
Atmosphere: 1
mark schoen
Subway is in Walmart so it tends to be very busy on the weekends.
Atmosphere: 4
Food: 5
Service: 5
Kevin Vann
This Place needs be shut down! They will not changed out their Gloves while making people's Sandwiches . And they have a Guard Rail up now so you can not see them making your sandwich. Also, I'm pointing out that it is an Older Woman that works there she is rude & disrespectful to the Max. I just stop going there.
Atmosphere: 1
Food: 1
Service: 1
D Kirk
This Subway location has been so good for so long but the last time we were here... why do you have these young kids training young kids???? The one girl acted terrified to ask me what veggies I wanted and then barely gave me lettuce. I asked pleasantly if I could have a little more and she literally grabbed a teaspoonful..??? There was barely enough meat on the sandwich and all around worst service and sandwich.
We were helped by Drew. He had a very happy demeanor and made our experience a good one.
Very rude employee....
Horrible service. This place is disgusting and filthy. And employees including managers are extremely rude.
Ordered their 6.99 deal with chicken. Was excited try this sub but. Unfortunately got a completely different sub with only pepperoni ...very disappointed
We had a very complicated order and the folks here not only handled it well but they gave suggestions and didnt make us feel rushed even though they were really busy. Drew was especially phenomenal. We really appreciated it, and the sandwich that they made was fantastic!
Went for a meal deal. Was kicked out of our booth by what was assumed to be a co-worker. Had meal deal change to combo. Told it was more expensive, workers didn’t know what to do and just charged the higher amount. Poor communication and the fact we were forced to move from our seat as well as others while the workers watched was unacceptable.
The lady who was at the checkout, an older lady, is very rude.
Very clean and super helpful when it can to the topping also done in friendly!
Atmosphere: 5
Food: 5
Service: 5
Compared to other Subway locations, this one seems pretty optimal - Employees usually go out of their way to accommodate requests at no concrete benefit to themselves. I have noted deals with very fair prices that aren't available at other stores (presumably due to good management) and customer service seems to be a top priority for almost every employee.
Can't dispute the fact that in general, prices have gone up (that's why I gave four out of five for "food"), but employees are frank; no upselling, no caginess. Only honesty in stating what the best values are, what things they can or cannot do, and recommending the Subway "MVP" loyalty program (which just builds up points that do not expire which result mostly in simple dollar amount discounts in two dollar increments that also don't expire - one of the simplest and most useful programs of its type, in my experience). And since food prices have gone up ALL places, so it's simply not a Subway issue, more a Capitalism Endgame problem.
I don't love that theres an opaque barrier between customers and the prep area where the meat is, but an employee explained that when the chain began slicing their own meats, the far lower amount of preservatives require a lower temperature. Additionally, it keeps flying insects away from what they are most attracted to (meats) when closed, so I can forgive half of the makeline being not observable (especially since the second half with veggies IS observable, so if something had been incorrect there's an immediate chance to see that and request a correction).
I've seen other complaints... fruit flies around the soda, but it has been clear to me that it was an overflow from WalMart's produce section on the days I have noticed - and that the employees put covers over the normally uncovered veggies (at one point lowering the glass barrier between customers and the food completely so that it could cover the vegetable half of the prep area entirely with an airtight yet still clear (glass is like that!) covering, other times with more simple covers over each vulnerable item.)
Further complaints about things like cross contamination between customers due to not switching gloves or about poor customer service strike me as almost humorous - they WOULD be humorous if they weren't clearly intended to maliciously jeopardize employees' jobs. This location has many Halal customers, and I have seen employees change their gloves up to three times during a single order just to maximally prevent cross contamination. Even every knife used to cut foot-long sandwiches in half or quarters is immediately put into a bin with soapy water, even between multiple sandwiches for a single customer. Now, may have employees made a mistake or forgotten once or twice? Almost definitely, as they are human, BUT! -... on a customer's request, I have ALWAYS witnessed employees bending over backwards to fulfill the dietary needs of customers. I have been told by at least two employees that since the work is food prep, they hold themselves to a higher standard than they would be required in simple retail; as it will be eaten (and the effort is no skin off the employees' back), it only makes sense to provide a safe and high standards product.
At least two or three employees are fluent in Spanish, extremely useful for serving customers in the community (particularly at WalMart) , given that a large percentage is not comfortable with English speaking. Even the ones who lack fluency understand enough to be able to use basic yes/no questions to get their customers' food out accurately. Simply the willingness to learn even that small amount demonstrates the staff's dedication to good customer service.
I don't give five out of five to fast food very often, but seeing a skeleton crew operate so well with limited resources, taking care of unique customers so effectively, has convinced me
Atmosphere: 5
Food: 4
Service: 5
8/30/24 8 pm I saw an employee make a sandwich from start to end (used the register) made another customers sandwich WITH the same gloves on. She never changed it from customer A to customer B. Cross contamination to the max. Management … do better training
Service: 1
Restaurantji Recommends
The fountain soda area is literally teeming with fruit flies. I threw something in the garbage can, and a swarm of about 50 fruit flies came flying out of the garbage and landed all over the cups and lids. When I mentioned something to an employee about possibly cleaning the area or setting up a couple of fruit fly traps, all they did was look at me like I grew a second head. I would avoid eating here, unless of course you enjoy eating and drinking fly larvae.
Atmosphere: 1
Subway is in Walmart so it tends to be very busy on the weekends.
Atmosphere: 4
Food: 5
Service: 5
This Place needs be shut down! They will not changed out their Gloves while making people's Sandwiches . And they have a Guard Rail up now so you can not see them making your sandwich. Also, I'm pointing out that it is an Older Woman that works there she is rude & disrespectful to the Max. I just stop going there.
Atmosphere: 1
Food: 1
Service: 1
This Subway location has been so good for so long but the last time we were here... why do you have these young kids training young kids???? The one girl acted terrified to ask me what veggies I wanted and then barely gave me lettuce. I asked pleasantly if I could have a little more and she literally grabbed a teaspoonful..??? There was barely enough meat on the sandwich and all around worst service and sandwich.
Food: 1
Service: 1
Awesome
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