A little subway on your way out of Walmart. Friendly staff and very nicely prepared. So do some shopping and then stop and get a sub on the way out.
Atmosphere: 4
Food: 5
Service: 5
Angelbaby Twincities
The man chuck told me at 640 he closing the store early on new years i will never be back to this subway and hopefully after the mew year he is not either.
Atmosphere: 1
Food: 1
Service: 1
Shalene Barber
Don't go! Couldn't even toast my meatball sub because ovens do not work! 😒
Mystic saru
Worst subway I’ve ever been to, most terrible service I’ve received
Atmosphere: 1
Food: 1
Service: 1
Isyss life
The worst food experience I've had with subway. I walked in and right away the two girls working had attitudes i hadn't said one word to either of them yet. Then they said the toaster was broken it looked fine they just didn't want to use it again. I wasn't getting a sandwich just a protein bowl. She sighed loudly as if doing what she gets paid to do was a huge issue. I told her what veggies I wanted and that was fine but when it got to the meat I ordered tuna and she grabbed a random plastic spoon that was not the actual measurement and gave me 4 spoonfuls... it was barely anything. She then put the lid on and i asked if I could get some sauce on it and she rolled her eyes and opened it back up. Then at the register I asked for the receipt and noticed it didn't have the associate name so I asked her what her name was and she got extremely aggressive and said why do I need to tell you my name i told her because this is the worst experience ive had coming to this location you the staff was extremely rude she told me no that she won't give me her name. I then asked well what is your supervisors name she again refused and said she's not allowed to give out that information so again I asked her for the corporate number she then refused and then loudly told me I can look it up and that they don't give out the corporate number. Today is my birthday and all I wanted was some subway. I will be contacting the store and corporate to make this right. She needs to be re trained on customer service and hospitality or just let go. If you don't like your job find a new one that doesn't deal with customers. It took less than 3 minutes to make my protein bowl and that was enough to set her off. Description: Caucasian female about 19yr with blond hair in a ponytail or bun and a stud nose piercing in her right nostril.
Atmosphere: 1
Food: 1
Service: 1
Ty Ty
The lady was just rude I came for a pick up order I got there a couple minutes early had no issue with waiting as it's during lunch time so I'd expect it to be busy she gave me attitude about being early,maybe she was just having a bad day but no need for attitude
Atmosphere: 1
Food: 3
Service: 1
Kelli Baldridge
We were helped by Drew. He had a very happy demeanor and made our experience a good one.
Atmosphere: 5
Food: 5
Service: 5
Jason Anderson
Very rude employee....
SAM
Horrible service. This place is disgusting and filthy. And employees including managers are extremely rude.
John Edward Ryder
Ordered their 6.99 deal with chicken. Was excited try this sub but. Unfortunately got a completely different sub with only pepperoni ...very disappointed
We had a very complicated order and the folks here not only handled it well but they gave suggestions and didnt make us feel rushed even though they were really busy. Drew was especially phenomenal. We really appreciated it, and the sandwich that they made was fantastic!
Jacob Davis
Went for a meal deal. Was kicked out of our booth by what was assumed to be a co-worker. Had meal deal change to combo. Told it was more expensive, workers didn’t know what to do and just charged the higher amount. Poor communication and the fact we were forced to move from our seat as well as others while the workers watched was unacceptable.
eivis jose
The lady who was at the checkout, an older lady, is very rude.
Hitta Eats
Very clean and super helpful when it can to the topping also done in friendly!
Atmosphere: 5
Food: 5
Service: 5
Drew Losure-McDermott
Compared to other Subway locations, this one seems pretty optimal - Employees usually go out of their way to accommodate requests at no concrete benefit to themselves. I have noted deals with very fair prices that aren't available at other stores (presumably due to good management) and customer service seems to be a top priority for almost every employee.
Can't dispute the fact that in general, prices have gone up (that's why I gave four out of five for "food"), but employees are frank; no upselling, no caginess. Only honesty in stating what the best values are, what things they can or cannot do, and recommending the Subway "MVP" loyalty program (which just builds up points that do not expire which result mostly in simple dollar amount discounts in two dollar increments that also don't expire - one of the simplest and most useful programs of its type, in my experience). And since food prices have gone up ALL places, so it's simply not a Subway issue, more a Capitalism Endgame problem.
I don't love that theres an opaque barrier between customers and the prep area where the meat is, but an employee explained that when the chain began slicing their own meats, the far lower amount of preservatives require a lower temperature. Additionally, it keeps flying insects away from what they are most attracted to (meats) when closed, so I can forgive half of the makeline being not observable (especially since the second half with veggies IS observable, so if something had been incorrect there's an immediate chance to see that and request a correction). I've seen other complaints... fruit flies around the soda, but it has been clear to me that it was an overflow from WalMart's produce section on the days I have noticed - and that the employees put covers over the normally uncovered veggies (at one point lowering the glass barrier between customers and the food completely so that it could cover the vegetable half of the prep area entirely with an airtight yet still clear (glass is like that!) covering, other times with more simple covers over each vulnerable item.)
Further complaints about things like cross contamination between customers due to not switching gloves or about poor customer service strike me as almost humorous - they WOULD be humorous if they weren't clearly intended to maliciously jeopardize employees' jobs. This location has many Halal customers, and I have seen employees change their gloves up to three times during a single order just to maximally prevent cross contamination. Even every knife used to cut foot-long sandwiches in half or quarters is immediately put into a bin with soapy water, even between multiple sandwiches for a single customer. Now, may have employees made a mistake or forgotten once or twice? Almost definitely, as they are human, BUT! -... on a customer's request, I have ALWAYS witnessed employees bending over backwards to fulfill the dietary needs of customers. I have been told by at least two employees that since the work is food prep, they hold themselves to a higher standard than they would be required in simple retail; as it will be eaten (and the effort is no skin off the employees' back), it only makes sense to provide a safe and high standards product.
At least two or three employees are fluent in Spanish, extremely useful for serving customers in the community (particularly at WalMart) , given that a large percentage is not comfortable with English speaking. Even the ones who lack fluency understand enough to be able to use basic yes/no questions to get their customers' food out accurately. Simply the willingness to learn even that small amount demonstrates the staff's dedication to good customer service.
I don't give five out of five to fast food very often, but seeing a skeleton crew operate so well with limited resources, taking care of unique customers so effectively, has convinced me
A little subway on your way out of Walmart. Friendly staff and very nicely prepared. So do some shopping and then stop and get a sub on the way out.
Atmosphere: 4
Food: 5
Service: 5
The man chuck told me at 640 he closing the store early on new years i will never be back to this subway and hopefully after the mew year he is not either.
Atmosphere: 1
Food: 1
Service: 1
Don't go! Couldn't even toast my meatball sub because ovens do not work! 😒
Worst subway I’ve ever been to, most terrible service I’ve received
Atmosphere: 1
Food: 1
Service: 1
The worst food experience I've had with subway. I walked in and right away the two girls working had attitudes i hadn't said one word to either of them yet. Then they said the toaster was broken it looked fine they just didn't want to use it again. I wasn't getting a sandwich just a protein bowl. She sighed loudly as if doing what she gets paid to do was a huge issue. I told her what veggies I wanted and that was fine but when it got to the meat I ordered tuna and she grabbed a random plastic spoon that was not the actual measurement and gave me 4 spoonfuls... it was barely anything. She then put the lid on and i asked if I could get some sauce on it and she rolled her eyes and opened it back up. Then at the register I asked for the receipt and noticed it didn't have the associate name so I asked her what her name was and she got extremely aggressive and said why do I need to tell you my name i told her because this is the worst experience ive had coming to this location you the staff was extremely rude she told me no that she won't give me her name. I then asked well what is your supervisors name she again refused and said she's not allowed to give out that information so again I asked her for the corporate number she then refused and then loudly told me I can look it up and that they don't give out the corporate number. Today is my birthday and all I wanted was some subway. I will be contacting the store and corporate to make this right. She needs to be re trained on customer service and hospitality or just let go. If you don't like your job find a new one that doesn't deal with customers. It took less than 3 minutes to make my protein bowl and that was enough to set her off. Description: Caucasian female about 19yr with blond hair in a ponytail or bun and a stud nose piercing in her right nostril.
Atmosphere: 1
Food: 1
Service: 1
The lady was just rude I came for a pick up order I got there a couple minutes early had no issue with waiting as it's during lunch time so I'd expect it to be busy she gave me attitude about being early,maybe she was just having a bad day but no need for attitude
Atmosphere: 1
Food: 3
Service: 1
We were helped by Drew. He had a very happy demeanor and made our experience a good one.
Atmosphere: 5
Food: 5
Service: 5
Very rude employee....
Horrible service. This place is disgusting and filthy. And employees including managers are extremely rude.
Ordered their 6.99 deal with chicken. Was excited try this sub but. Unfortunately got a completely different sub with only pepperoni ...very disappointed
Restaurantji Recommends
We had a very complicated order and the folks here not only handled it well but they gave suggestions and didnt make us feel rushed even though they were really busy. Drew was especially phenomenal. We really appreciated it, and the sandwich that they made was fantastic!
Went for a meal deal. Was kicked out of our booth by what was assumed to be a co-worker. Had meal deal change to combo. Told it was more expensive, workers didn’t know what to do and just charged the higher amount. Poor communication and the fact we were forced to move from our seat as well as others while the workers watched was unacceptable.
The lady who was at the checkout, an older lady, is very rude.
Very clean and super helpful when it can to the topping also done in friendly!
Atmosphere: 5
Food: 5
Service: 5
Compared to other Subway locations, this one seems pretty optimal - Employees usually go out of their way to accommodate requests at no concrete benefit to themselves. I have noted deals with very fair prices that aren't available at other stores (presumably due to good management) and customer service seems to be a top priority for almost every employee.
Can't dispute the fact that in general, prices have gone up (that's why I gave four out of five for "food"), but employees are frank; no upselling, no caginess. Only honesty in stating what the best values are, what things they can or cannot do, and recommending the Subway "MVP" loyalty program (which just builds up points that do not expire which result mostly in simple dollar amount discounts in two dollar increments that also don't expire - one of the simplest and most useful programs of its type, in my experience). And since food prices have gone up ALL places, so it's simply not a Subway issue, more a Capitalism Endgame problem.
I don't love that theres an opaque barrier between customers and the prep area where the meat is, but an employee explained that when the chain began slicing their own meats, the far lower amount of preservatives require a lower temperature. Additionally, it keeps flying insects away from what they are most attracted to (meats) when closed, so I can forgive half of the makeline being not observable (especially since the second half with veggies IS observable, so if something had been incorrect there's an immediate chance to see that and request a correction).
I've seen other complaints... fruit flies around the soda, but it has been clear to me that it was an overflow from WalMart's produce section on the days I have noticed - and that the employees put covers over the normally uncovered veggies (at one point lowering the glass barrier between customers and the food completely so that it could cover the vegetable half of the prep area entirely with an airtight yet still clear (glass is like that!) covering, other times with more simple covers over each vulnerable item.)
Further complaints about things like cross contamination between customers due to not switching gloves or about poor customer service strike me as almost humorous - they WOULD be humorous if they weren't clearly intended to maliciously jeopardize employees' jobs. This location has many Halal customers, and I have seen employees change their gloves up to three times during a single order just to maximally prevent cross contamination. Even every knife used to cut foot-long sandwiches in half or quarters is immediately put into a bin with soapy water, even between multiple sandwiches for a single customer. Now, may have employees made a mistake or forgotten once or twice? Almost definitely, as they are human, BUT! -... on a customer's request, I have ALWAYS witnessed employees bending over backwards to fulfill the dietary needs of customers. I have been told by at least two employees that since the work is food prep, they hold themselves to a higher standard than they would be required in simple retail; as it will be eaten (and the effort is no skin off the employees' back), it only makes sense to provide a safe and high standards product.
At least two or three employees are fluent in Spanish, extremely useful for serving customers in the community (particularly at WalMart) , given that a large percentage is not comfortable with English speaking. Even the ones who lack fluency understand enough to be able to use basic yes/no questions to get their customers' food out accurately. Simply the willingness to learn even that small amount demonstrates the staff's dedication to good customer service.
I don't give five out of five to fast food very often, but seeing a skeleton crew operate so well with limited resources, taking care of unique customers so effectively, has convinced me
Atmosphere: 5
Food: 4
Service: 5
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