we always have great service at caribou. staff is always so friendly. and the coffee is always great!!
Sara R
Best coffee in town, 100%! Other coffee spots coffee tastes so weak in comparison. However, any time I order cold drinks, they fill the whole dang cup with ice (even if you ask for or mark light ice) and you get 5 or 6 drinks of actual coffee. I've mentioned this before but it never seems to change so I just stopped ordering anything over ice.
Their prices are slightly higher than others but the coffees taste far superior so it's worth it. Plus, get the app and they often have deals for being a Perks member.
Beth Stelzer
Friendly staff was very friendly and happy to give my twelve year old foster dog his first pup cup! We'll be back :)
Christina Z
Unfriendly staff, horrible customer service. Left standing at the counter waiting for my order to be taken for over 5 mins while an employee worried about clocking out of his shift and two other employees were not getting along behind the counter. When you get an iced coffee, I’m pretty sure it should have ice. One of the workers was wearing pajama pants and a hoodie… no dress code?? This is why I am a firm believer in Starbucks and will not return to Caribou. What a joke! Side note to a review: Caribou customer support will respond saying to email them with specifics and they will contact you, don't plan on every hearing back from them when you email them. JOKE OF A COMPANY AND HORRIBLE CUSTOMER SERVICE!!!
phillis berget
I don’t drink coffee but do love hot chocolate and went there yesterday and got one and it tasted like coffee in it had to throw it very disappointing
Carolyn Radtke
I was left waiting at the counter to order while the staff handled and completed 2 seperate drive thru orders. I ordered 2 double espresso to go. Very simple order. The staff proceeded to complete 3 more drive thru orders (not simple orders). I finally asked them if they had forgotten my order and of course they had and gave me one warm and one cold double espresso. I was stuck in the building for 25 minutes total. No one else in line before me. The beans were decent which was the only good thing at this Caribou location.
Christina Zuhlsdorf
Unfriendly staff, horrible customer service. Left standing at the counter waiting for my order to be taken for over 5 mins while an employee worried about clocking out of his shift and two other employees were not getting along behind the counter. When you get an iced coffee, I’m pretty sure it should have ice. One of the workers was wearing pajama pants and a hoodie… no dress code?? This is why I am a firm believer in Starbucks and will not return to Caribou. What a joke!
Atmosphere: 4
Food: 2
Service: 1
Justin Pahl
Coffee has gone down in quality, but still good people and atmosphere.
Atmosphere: 5
Food: 3
Service: 4
Becca Moll
I like having. Caribou as an option in my small town. I enjoy their coffee and friendly employees
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hot Press, Iced Crafted Press
Erynn Halvorson
My go-to coffee shop in Willmar! Great place, convenient location, delicious food, and fantastic coffee! Best part about this place is the super friendly staff, I always enjoy chatting with the employees here! I love supporting this Caribou Coffee!!!
The individuals that waited on me were absolutely fun and reminded me about my points so I got a large coffee for free this time. Absolutely friendly and competent in their job.
Atmosphere: 5
Service: 5
Mike Wisenhower
Everything was generally fine but 1 star for over hearing a coworker displaying extreme homophobia (assuming) about another coworker. It was loud enough for me to hear from sitting across the counter. Imagine being so boldly homophobic in front of not only your coworkers, but customers as well. Very disappointing from a company that values "equality for all". The manager needs to get her head out of her butt before they shutdown from a discrimination lawsuit. will not be coming back for the foreseeable future.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Turtle Mocha
Heidi
Literslly the only Caribou store I will go to anymore is this one. Its the only Caribou where I can be confident that my drink will be made cirrectly -- EVERY time. All the other locations I visit always mess something up and their shots are burnt and foul.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Black Iced Tea Growler
Myla Lindstrand
The new Eggs Benedict breakfast sandwich takes EXACTLY like the real thing❣️😍😍 The Honey Apple Crisp Energy Drink is actually really good! Other energy drinks from other companies have a nasty taste (to me) so I’m SUPER excited that I now have an energy drink I can get❣️❣️❣️
we always have great service at caribou. staff is always so friendly. and the coffee is always great!!
Best coffee in town, 100%! Other coffee spots coffee tastes so weak in comparison. However, any time I order cold drinks, they fill the whole dang cup with ice (even if you ask for or mark light ice) and you get 5 or 6 drinks of actual coffee. I've mentioned this before but it never seems to change so I just stopped ordering anything over ice.
Their prices are slightly higher than others but the coffees taste far superior so it's worth it. Plus, get the app and they often have deals for being a Perks member.
Friendly staff was very friendly and happy to give my twelve year old foster dog his first pup cup! We'll be back :)
Unfriendly staff, horrible customer service. Left standing at the counter waiting for my order to be taken for over 5 mins while an employee worried about clocking out of his shift and two other employees were not getting along behind the counter. When you get an iced coffee, I’m pretty sure it should have ice. One of the workers was wearing pajama pants and a hoodie… no dress code?? This is why I am a firm believer in Starbucks and will not return to Caribou. What a joke! Side note to a review: Caribou customer support will respond saying to email them with specifics and they will contact you, don't plan on every hearing back from them when you email them. JOKE OF A COMPANY AND HORRIBLE CUSTOMER SERVICE!!!
I don’t drink coffee but do love hot chocolate and went there yesterday and got one and it tasted like coffee in it had to throw it very disappointing
I was left waiting at the counter to order while the staff handled and completed 2 seperate drive thru orders. I ordered 2 double espresso to go. Very simple order. The staff proceeded to complete 3 more drive thru orders (not simple orders). I finally asked them if they had forgotten my order and of course they had and gave me one warm and one cold double espresso. I was stuck in the building for 25 minutes total. No one else in line before me. The beans were decent which was the only good thing at this Caribou location.
Unfriendly staff, horrible customer service. Left standing at the counter waiting for my order to be taken for over 5 mins while an employee worried about clocking out of his shift and two other employees were not getting along behind the counter. When you get an iced coffee, I’m pretty sure it should have ice. One of the workers was wearing pajama pants and a hoodie… no dress code?? This is why I am a firm believer in Starbucks and will not return to Caribou. What a joke!
Atmosphere: 4
Food: 2
Service: 1
Coffee has gone down in quality, but still good people and atmosphere.
Atmosphere: 5
Food: 3
Service: 4
I like having. Caribou as an option in my small town. I enjoy their coffee and friendly employees
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hot Press, Iced Crafted Press
My go-to coffee shop in Willmar! Great place, convenient location, delicious food, and fantastic coffee! Best part about this place is the super friendly staff, I always enjoy chatting with the employees here! I love supporting this Caribou Coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Restaurantji Recommends
Coffee was cold and tasted funny
Atmosphere: 2
Service: 4
The individuals that waited on me were absolutely fun and reminded me about my points so I got a large coffee for free this time. Absolutely friendly and competent in their job.
Atmosphere: 5
Service: 5
Everything was generally fine but 1 star for over hearing a coworker displaying extreme homophobia (assuming) about another coworker. It was loud enough for me to hear from sitting across the counter. Imagine being so boldly homophobic in front of not only your coworkers, but customers as well. Very disappointing from a company that values "equality for all". The manager needs to get her head out of her butt before they shutdown from a discrimination lawsuit. will not be coming back for the foreseeable future.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Turtle Mocha
Literslly the only Caribou store I will go to anymore is this one. Its the only Caribou where I can be confident that my drink will be made cirrectly -- EVERY time. All the other locations I visit always mess something up and their shots are burnt and foul.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Black Iced Tea Growler
The new Eggs Benedict breakfast sandwich takes EXACTLY like the real thing❣️😍😍
The Honey Apple Crisp Energy Drink is actually really good! Other energy drinks from other companies have a nasty taste (to me) so I’m SUPER excited that I now have an energy drink I can get❣️❣️❣️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Poppy Seed Loaf
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