Blizzard was more like ice cream with topping sprinkled in - no mix in flavor not even half.way through- team member not very interested in providing any kind of exchange
Atmosphere: 1
Food: 1
Service: 1
Becka Robertson
The DQs in Willmar are clean, the staff is friendly and fast, and their blizzard are AMAZING!!
Atmosphere: 5
Food: 4
Service: 4
jake pilers
my friends asked for water cups and they got pop in them, which yes you’re usually not supposed to do but usually fast food places don’t care, besides that, when the manager gave us our food he saw they got pop in the free water cups, so he told them to go up front to pay for it, they had to pay over $6 for a small free water cup, that is more expensive than a normal small drink. the manager also was judging us and asking our favorite colors since we had black clothes on, and denying our favorite color saying it was black since that’s what we had on. before this happened, i’d go through the drive through and every time he was the speaker it made me feel uncomfortable since he would joke around making me feel dumb if i ordered incorrectly, when all i want is to just get food and go, but he has to judge how you order everytime. i’ve noticed all the other workers are nice and respectful, but then tall white manager with a beard has a weird attitude everytime me or my friends order
Atmosphere: 1
Food: 3
Service: 1
Tina Kojetin
The service at the hwy 12 location was non existent. Did not even acknowledge I was there. I had to leave and come to this store and it was a HUGE difference. They were friendly and took my order right away. I was even greeted at the door and the ice cream was fantastic. Thanks guys
Atmosphere: 5
Food: 5
Service: 5
Kaylan Lavar
I’m not sure on the guys name but he is always in the drive up window and absolutely disgusting. He full on grabs me hand everytime when i give him my card or cash, asking me who my food is for and why aren’t they there with me to get my food, and if i have anyone in the car that he can’t see for example on one occasion, “do you have someone in the trunk”. I don’t see a single reason why any of this should matter or be done and it’s disgusting and concerning that someone like this is employed in a place where families go to enjoy a meal. I really hope this location stars looking at who they are employing.
Stacey
Everything is shrinking! My chicken tenders were tiny, and the sundae was way smaller than it used to be.
Atmosphere: 4
Food: 3
Service: 4
Daniel Fessenden
So the details of my experience... I went there today earlier with a person that I work with. That person is site impaired. They wanted to order a large Coke. We were at the drive-thru I ordered the Coke for the person. The price for the coke would have been $5 plus. My person doesn't have that kind of money for Coke to be that much money. So we turned it down. So later today I'm working with a different person. My other person wanted to go to the dairy Queen as well to pick up an item. When we arrived we ordered the food It came to the window. The manager also came to the window and requested whether or not I was the one who ordered a pop earlier in the day and turn down the $5 pop and left. I said yes. The manager then proceeded to tell me something there was very cool about the menu board out in front of the drive-thru. I said what's that? He said The prices are on the menu. So I explain to him that I was with a person who was visually impaired and had just asked me to order the coke. No more no less. When the person heard the price they changed their mind. The manager was being very condescending. And made an issue out of me not picking up a coke. For a person who was visually impaired when they made the order . The manager was rather condescending in his attitude and kind of smug with his responses. If you want good customer service don't go to the store go to an across town there's another dairy Queen over on highway 12 I suggest you go there if you want good customer service don't go to the store go somewhere else. If you ever change your mind at this store they'll challenge you on it later for whatever reason obviously.
Atmosphere: 1
Food: 1
Service: 1
Kelly Kierzek
It's a good place to eat, just disappointed that they do not have whats needed to use your DQ app rewards unless you order online.
Dietary restrictions: They have dairy free dilly bars
It was ok! I used to work for them! The manager told the owner something that wasn’t true I won’t work for them again
Atmosphere: 2
Food: 3
Service: 4
Annette Kaseman Rice
Great staff tonight! Brett knew his stuff, an expert on the Bizzards. He was very personable and friendly and didn't mind me asking questions on what was in different ones. He was very helpful in helping me decide which one to get.
Where's the deal I can get online? Can redeem rewards? Might wanna get with the program and allow online orders.
Jayline Nevarez
Lady taking orders was very rude and needs to learn how to talk to people. I would never hire someone like that.
Atmosphere: 1
Service: 1
kiara reyes
Customer service was amazing! The manager Matt was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Kelsey Miller
Everyone is so kind - even when it’s really busy!
Atmosphere: 5
Food: 5
Service: 5
robyn wirt
I just picked up a cheeseburger special with ff and I specifically said I wanted fresh and hot. She said we only make fresh. Well my ff were cold and limp and soggy. I sure hope that isn't there fresh.
Blizzard was more like ice cream with topping sprinkled in - no mix in flavor not even half.way through- team member not very interested in providing any kind of exchange
Atmosphere: 1
Food: 1
Service: 1
The DQs in Willmar are clean, the staff is friendly and fast, and their blizzard are AMAZING!!
Atmosphere: 5
Food: 4
Service: 4
my friends asked for water cups and they got pop in them, which yes you’re usually not supposed to do but usually fast food places don’t care, besides that, when the manager gave us our food he saw they got pop in the free water cups, so he told them to go up front to pay for it, they had to pay over $6 for a small free water cup, that is more expensive than a normal small drink. the manager also was judging us and asking our favorite colors since we had black clothes on, and denying our favorite color saying it was black since that’s what we had on. before this happened, i’d go through the drive through and every time he was the speaker it made me feel uncomfortable since he would joke around making me feel dumb if i ordered incorrectly, when all i want is to just get food and go, but he has to judge how you order everytime. i’ve noticed all the other workers are nice and respectful, but then tall white manager with a beard has a weird attitude everytime me or my friends order
Atmosphere: 1
Food: 3
Service: 1
The service at the hwy 12 location was non existent. Did not even acknowledge I was there. I had to leave and come to this store and it was a HUGE difference. They were friendly and took my order right away. I was even greeted at the door and the ice cream was fantastic. Thanks guys
Atmosphere: 5
Food: 5
Service: 5
I’m not sure on the guys name but he is always in the drive up window and absolutely disgusting. He full on grabs me hand everytime when i give him my card or cash, asking me who my food is for and why aren’t they there with me to get my food, and if i have anyone in the car that he can’t see for example on one occasion, “do you have someone in the trunk”. I don’t see a single reason why any of this should matter or be done and it’s disgusting and concerning that someone like this is employed in a place where families go to enjoy a meal. I really hope this location stars looking at who they are employing.
Everything is shrinking! My chicken tenders were tiny, and the sundae was way smaller than it used to be.
Atmosphere: 4
Food: 3
Service: 4
So the details of my experience...
I went there today earlier with a person that I work with.
That person is site impaired.
They wanted to order a large Coke.
We were at the drive-thru I ordered the Coke for the person.
The price for the coke would have been $5 plus.
My person doesn't have that kind of money for Coke to be that much money.
So we turned it down.
So later today I'm working with a different person.
My other person wanted to go to the dairy Queen as well to pick up an item.
When we arrived we ordered the food It came to the window.
The manager also came to the window and requested whether or not I was the one who ordered a pop earlier in the day and turn down the $5 pop and left. I said yes.
The manager then proceeded to tell me something there was very cool about the menu board out in front of the drive-thru.
I said what's that?
He said The prices are on the menu.
So I explain to him that I was with a person who was visually impaired and had just asked me to order the coke.
No more no less.
When the person heard the price they changed their mind.
The manager was being very condescending.
And made an issue out of me not picking up a coke. For a person who was visually impaired when they made the order .
The manager was rather condescending in his attitude and kind of smug with his responses.
If you want good customer service don't go to the store go to an across town there's another dairy Queen over on highway 12 I suggest you go there if you want good customer service don't go to the store go somewhere else.
If you ever change your mind at this store they'll challenge you on it later for whatever reason obviously.
Atmosphere: 1
Food: 1
Service: 1
It's a good place to eat, just disappointed that they do not have whats needed to use your DQ app rewards unless you order online.
Dietary restrictions: They have dairy free dilly bars
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Curds, Chicken Strip Basket, French Fries, Cheeseburger, Ice Cream Cake, Banana Split
It was ok! I used to work for them! The manager told the owner something that wasn’t true I won’t work for them again
Atmosphere: 2
Food: 3
Service: 4
Great staff tonight! Brett knew his stuff, an expert on the Bizzards. He was very personable and friendly and didn't mind me asking questions on what was in different ones. He was very helpful in helping me decide which one to get.
Restaurantji Recommends
Where's the deal I can get online? Can redeem rewards? Might wanna get with the program and allow online orders.
Lady taking orders was very rude and needs to learn how to talk to people. I would never hire someone like that.
Atmosphere: 1
Service: 1
Customer service was amazing! The manager Matt was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Everyone is so kind - even when it’s really busy!
Atmosphere: 5
Food: 5
Service: 5
I just picked up a cheeseburger special with ff and I specifically said I wanted fresh and hot. She said we only make fresh. Well my ff were cold and limp and soggy. I sure hope that isn't there fresh.
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