Not even customer service will help with an issue this last trip was our last my husband is disabled deaf hard of hearing and the lady at the drive thru tonight was rude took his phone then said she cant make our drinks hot when the manager has made them for us before
Atmosphere: 1
Food: 1
Service: 1
Alexis
11/23/25 Says open till 9 but it’s not even 8 pm and they are closed. Not sure if it’s a temporary or permanent closure.
Service: 1
Samantha Diaz
Terrible service, you will wait 20 minutes everytime. Coffee is great but not worth the constant wait. This place really needs better management!
Atmosphere: 1
Food: 1
Service: 1
Vanessa Marie
New day, new Starbucks. Might, want to skip this one?
Atmosphere: 1
Food: 1
Service: 1
mary sundin
I tried something new pecan oatmeal iced coffee it was delicious
Atmosphere: 5
Service: 5
Rafael Zelaya
Never got helped only people in lobby. Bad attitude
Atmosphere: 1
Food: 1
Service: 1
Fabiola Benavidez
Took over 20 minutes for a drink. Food was cold by then. Weren’t in a rush making the drink.
Atmosphere: 1
Food: 1
Service: 1
Jena Tollefson
Consistently terrible product. Orders not prepared correctly. Waste customers time and money. Store is full of boxes and not properly stored product. There is a cooler in the lobby. Baristas pull their dirty phones out of their pockets while preparing orders. The lines are always long whether they have 2-5 staff working. Terribly managed.
Atmosphere: 1
Food: 1
Service: 1
Jazmin Gilland
Shouldve made my drink at home, wouldve saved an hour waiting and not lost a paycheck on one drink
Atmosphere: 1
Food: 1
Service: 1
Katelynn Behnke
Very slow. Stands around. Rude. Inconsistency.. takes an hour just to get one thing out !!
I stop by to get a coffee this morning. I been standing and waiting no service they only working for window order I been standing 15 minutes for coffee.when I see no one was talking to me I left very sad.
Kyah Tadych
i asked for no coffee in my drink and i tried it before i left and they DID have coffee in it and i told the lady and she argued with me and said there’s no coffee BUT I LITERALLY TRIED IT. they wouldn’t make me a new one. 6$ down the drain. very disappointed.
Brooklyn Siriano
If I could give this location zero stars, I would. I see the Starbucks PR team doing the apology rounds, and totally not surprised I’m not the only one who had a terrible experience. Can’t wait to see what goes into the building once this place inevitably gets shut down for good.
Nikole Williams
Extremely slow!!!!!!! Drive thru order said 3-6 mins was more like 15-20!!! Get it together Starbucks!!!
Allison C
I usually just go to the Starbucks inside Target, but since this location happened to be open today I decided to stop.
First off, the manager and two baristas were behind the counter when I walked in. One of the baristas was really sweet, and told me to take my time deciding what I wanted meanwhile the other barista was wildly standoffish and had this annoyed attitude. I order, they forget to hand me one of the drinks— no biggie. Before leaving I decide I’d also like to purchase a bag of coffee and a cookie, so I go back to the register to pay. Now I’m back at the other end waiting for my cookie, and despite it being not busy at all— and the manager posted the drive thru where the cookies are, it takes over 15 minutes for them to get me my cookie. I ask the barista if she could just grab my cookie for me, she says “no, she’ll get it for you.” (Pointing to the manager) about 4-5 minutes goes by again before the manager brings over the bag with one single precooked just heated up cookie inside. She then proceeds to tell me “have a super fantastic day.” In such a way that just sounds bitchy and insincere.
I left feeling like I was stuck in a fight or flight response. Just dumbfounded and unsure of what to do.
Not even customer service will help with an issue this last trip was our last my husband is disabled deaf hard of hearing and the lady at the drive thru tonight was rude took his phone then said she cant make our drinks hot when the manager has made them for us before
Atmosphere: 1
Food: 1
Service: 1
11/23/25 Says open till 9 but it’s not even 8 pm and they are closed. Not sure if it’s a temporary or permanent closure.
Service: 1
Terrible service, you will wait 20 minutes everytime. Coffee is great but not worth the constant wait. This place really needs better management!
Atmosphere: 1
Food: 1
Service: 1
New day, new Starbucks.
Might, want to skip this one?
Atmosphere: 1
Food: 1
Service: 1
I tried something new pecan oatmeal iced coffee it was delicious
Atmosphere: 5
Service: 5
Never got helped only people in lobby. Bad attitude
Atmosphere: 1
Food: 1
Service: 1
Took over 20 minutes for a drink. Food was cold by then. Weren’t in a rush making the drink.
Atmosphere: 1
Food: 1
Service: 1
Consistently terrible product. Orders not prepared correctly.
Waste customers time and money.
Store is full of boxes and not properly stored product. There is a cooler in the lobby.
Baristas pull their dirty phones out of their pockets while preparing orders. The lines are always long whether they have 2-5 staff working. Terribly managed.
Atmosphere: 1
Food: 1
Service: 1
Shouldve made my drink at home, wouldve saved an hour waiting and not lost a paycheck on one drink
Atmosphere: 1
Food: 1
Service: 1
Very slow. Stands around. Rude. Inconsistency.. takes an hour just to get one thing out !!
Restaurantji Recommends
I stop by to get a coffee this morning. I been standing and waiting no service they only working for window order I been standing 15 minutes for coffee.when I see no one was talking to me I left very sad.
i asked for no coffee in my drink and i tried it before i left and they DID have coffee in it and i told the lady and she argued with me and said there’s no coffee BUT I LITERALLY TRIED IT. they wouldn’t make me a new one. 6$ down the drain. very disappointed.
If I could give this location zero stars, I would. I see the Starbucks PR team doing the apology rounds, and totally not surprised I’m not the only one who had a terrible experience. Can’t wait to see what goes into the building once this place inevitably gets shut down for good.
Extremely slow!!!!!!! Drive thru order said 3-6 mins was more like 15-20!!!
Get it together Starbucks!!!
I usually just go to the Starbucks inside Target, but since this location happened to be open today I decided to stop.
First off, the manager and two baristas were behind the counter when I walked in. One of the baristas was really sweet, and told me to take my time deciding what I wanted meanwhile the other barista was wildly standoffish and had this annoyed attitude. I order, they forget to hand me one of the drinks— no biggie. Before leaving I decide I’d also like to purchase a bag of coffee and a cookie, so I go back to the register to pay. Now I’m back at the other end waiting for my cookie, and despite it being not busy at all— and the manager posted the drive thru where the cookies are, it takes over 15 minutes for them to get me my cookie. I ask the barista if she could just grab my cookie for me, she says “no, she’ll get it for you.” (Pointing to the manager) about 4-5 minutes goes by again before the manager brings over the bag with one single precooked just heated up cookie inside. She then proceeds to tell me “have a super fantastic day.” In such a way that just sounds bitchy and insincere.
I left feeling like I was stuck in a fight or flight response. Just dumbfounded and unsure of what to do.
Loading...