They don’t update their app to show current inventory and won’t refund you when they can’t make it. Super rude about it and then they shoved my breakfast sandwiches into the smallest bag the have and let it get smushed go to any other location nearby then here
Atmosphere: 1
Food: 1
Service: 1
Zach Jacobson
This location needs to figure out their icing. It is the only dunking location where the glazed or iced donuts run off the donuts. Last 3 visits all at different times.
Atmosphere: 3
Food: 1
Service: 2
Debra Staack
We went through the drive through last weekend with a drive up order, it wasn’t busy. 2 sandwiches, 3 Bavarian cream donuts, and an order of hash browns. Somehow one of the donuts was missing. When returning to get it corrected there was no apology for the inconvenience their mistake cost me.
Note* we did not get coffee/drinks as in the past I’ve seen them moving the cups by placing their fingers inside the cups to pinch and move them. They also leave their almond milk sitting out all day.
Atmosphere: 3
Food: 2
Service: 1
Choua Vang
Bought hasbrowns because it was recommended and got only 6 pieces. Not even half a bag full. SMH
Atmosphere: 1
Food: 1
Service: 1
Jdr
One ladies I like to deal with is very attentive and great over all service. Same with a newer girl. The rest do work hard too but more focused on the work. Ultimately I guess they place their talent accordingly. Great job overall team.
Brad Lee
Fast friendly service.
Michelle
My new favorite hard ice cream shop. On hot days it tastes like gelato. Yum!
Sandy Wright
Man oh man where do I even begin! The workers are so friendly and the food was fantastic! I appreciate how patient the workers are and very helpful and friendly! Both morning and night staff!
my nis
Had a good cup of coffee ☕️ Wanted to give more stars, but there was no variety of donuts when I got there. The cashier was friendly.
DO NOT WASTE YOUR MONEY AT THIS LOCATION!!! This Location has more bad reviews than good, Trust the reviews. By far the WORST customer service and coffee I have had and its ONLY this location. They Burnt my Snackin bacon, when I contacted the manager Heather M or HM Saman, the person proceeded to blame me saying, I should have saved it and brought it back. I showed picture, I advised I threw it away as my Son is very picky and I had to get to work. The manager was incredible rude and said "per policy, I needed to bring the icon back to The location for proof" I asked to see where that policy was, They couldn't provide that information. The manager took no responsibility and blamed me, the paying customer and continued to argue via email. WORST SERVICE AND THE COFFEE IS ALWAYS WRONG.
Atmosphere: 1
Food: 1
Service: 1
Luke Mandler
Stopped for a sandwich & donuts, asked for a glass of water. "That'll be $1." What?!? We were told it was at the direction of the store owner to charge for a cup. With at $10+ order, extra charge for tap water. Talk about nickel&diming. We won't be back.
Food: 3
Service: 1
Dean Cole
Need handicap parking in front of the store.
Atmosphere: 4
Food: 5
Service: 5
Hanna Rose
Ordered a large hot latte and in my experience at all coffee establishments a large latte is a standard 2 shots of espresso. Was charged an extra dollar for 2nd shot and came to $7. Coffee came out iced and instead of remaking the latte they re-heated it with the milk wand. I’m not exaggerating that the coffee tasted like dirty socks in water. Very disappointed as this is a location I would frequent, but will not be coming back unfortunately. This is a message to management if they want to maintain customers you need to seriously evaluate the quality of what is being produced.
Lee
I paid extra for a iced caramel macchiato, the drink I received was a iced caramel latte, IF you can even call it that. It was ACTUALLY just milk with caramel in it. it was completely white. They told me they "pre-mixed it ". And on top of that I waited for this "coffee" for 20 minutes. NOT cool.
They don’t update their app to show current inventory and won’t refund you when they can’t make it. Super rude about it and then they shoved my breakfast sandwiches into the smallest bag the have and let it get smushed go to any other location nearby then here
Atmosphere: 1
Food: 1
Service: 1
This location needs to figure out their icing. It is the only dunking location where the glazed or iced donuts run off the donuts. Last 3 visits all at different times.
Atmosphere: 3
Food: 1
Service: 2
We went through the drive through last weekend with a drive up order, it wasn’t busy. 2 sandwiches, 3 Bavarian cream donuts, and an order of hash browns. Somehow one of the donuts was missing. When returning to get it corrected there was no apology for the inconvenience their mistake cost me.
Note* we did not get coffee/drinks as in the past I’ve seen them moving the cups by placing their fingers inside the cups to pinch and move them. They also leave their almond milk sitting out all day.
Atmosphere: 3
Food: 2
Service: 1
Bought hasbrowns because it was recommended and got only 6 pieces. Not even half a bag full. SMH
Atmosphere: 1
Food: 1
Service: 1
One ladies I like to deal with is very attentive and great over all service. Same with a newer girl. The rest do work hard too but more focused on the work. Ultimately I guess they place their talent accordingly. Great job overall team.
Fast friendly service.
My new favorite hard ice cream shop. On hot days it tastes like gelato. Yum!
Man oh man where do I even begin! The workers are so friendly and the food was fantastic! I appreciate how patient the workers are and very helpful and friendly! Both morning and night staff!
Had a good cup of coffee ☕️
Wanted to give more stars, but there was no variety of donuts when I got there.
The cashier was friendly.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sandwich
Always super slow service and donuts taste old
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
DO NOT WASTE YOUR MONEY AT THIS LOCATION!!! This Location has more bad reviews than good, Trust the reviews.
By far the WORST customer service and coffee I have had and its ONLY this location. They Burnt my Snackin bacon, when I contacted the manager Heather M or HM Saman, the person proceeded to blame me saying, I should have saved it and brought it back. I showed picture, I advised I threw it away as my Son is very picky and I had to get to work. The manager was incredible rude and said "per policy, I needed to bring the icon back to The location for proof" I asked to see where that policy was, They couldn't provide that information. The manager took no responsibility and blamed me, the paying customer and continued to argue via email. WORST SERVICE AND THE COFFEE IS ALWAYS WRONG.
Atmosphere: 1
Food: 1
Service: 1
Stopped for a sandwich & donuts, asked for a glass of water. "That'll be $1." What?!? We were told it was at the direction of the store owner to charge for a cup. With at $10+ order, extra charge for tap water. Talk about nickel&diming. We won't be back.
Food: 3
Service: 1
Need handicap parking in front of the store.
Atmosphere: 4
Food: 5
Service: 5
Ordered a large hot latte and in my experience at all coffee establishments a large latte is a standard 2 shots of espresso. Was charged an extra dollar for 2nd shot and came to $7. Coffee came out iced and instead of remaking the latte they re-heated it with the milk wand. I’m not exaggerating that the coffee tasted like dirty socks in water. Very disappointed as this is a location I would frequent, but will not be coming back unfortunately. This is a message to management if they want to maintain customers you need to seriously evaluate the quality of what is being produced.
I paid extra for a iced caramel macchiato, the drink I received was a iced caramel latte, IF you can even call it that. It was ACTUALLY just milk with caramel in it. it was completely white. They told me they "pre-mixed it ". And on top of that I waited for this "coffee" for 20 minutes. NOT cool.
Atmosphere: 3
Food: 1
Service: 1
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