Don’t waste your time ordering anything from her at all , I was at the drive through I order two egg and cheese croissant and a coffee as soon I was driving off with my order I realized that there was only one in my bag & the coffee was very much disgusting never have I wasted anything like that in my life , they have more then 5 people behind the cashier but aren’t helping customers walk in & if they are it’s with a attitude, I didn’t ask them work here so why treat customers very disrespectful knowing we’re spending money here ? They was highly disrespectful they refused to give me my other food so I cussed them out & walked away then she going tell me I’m calling the police if you don’t leave & your trespassed from here 🤣🤣🤣 are they cool you can’t trespass anyone unless your a officer like byee I’m not stupid I definitely know how things work , so I called the police & only thing officer could tell me was call Corporate and make a Google review about them so others don’t come here ! I REPEAT DONT COME HERE DONT SPEND YOUR MONEY WITH THEM at all
Atmosphere: 1
Food: 1
Service: 1
Jason Anderson
We got 2 large ice coffees that were terrible. $13.20 for burnt flavored un drinkable coffee. We go to Dunkin in Hastings and never had a problem.
Food: 1
Amanda Fleuriel
Today I walked into my Mom's favorite donut and coffee place, after losing her. There was the sweetest gal who helped us. She saw my sadness and was so kind and pleasant. This was a very clean site, staff was beyond kind .
Atmosphere: 5
Food: 5
Service: 5
Alice Bishop
The service here was good, they were very attentive and seemed like everyone enjoyed their job lol. Fastest drive thru line I have ever seen.
Atmosphere: 5
Food: 4
Service: 5
Cheryl
Besides their fabulous donuts, they have peanut and coconut cake donuts, yum!! We love their egg, bacon and cheese bagel!!
Atmosphere: 3
Food: 5
Service: 5
Isabella WIllmarth
I have never personally walked into this store but everytime I order through DoorDash, the food is so fresh and the coffee is amazing everytime!
Food: 5
Ale
The workers seems very distracted and can be somewhat rude. Took a long time for 2 donuts and 1 drink. The drink was filled with ice all the way to the top so very little of my actual drink in it and I live not even 2 minutes away and finished the drink before I even got home
Atmosphere: 1
Food: 1
Service: 1
LanaTheLove Lannaa
Currently at the drive through window, waiting for the most simple order. A donut and hash browns. Took the girl working there like 15 minutes just to get this to me. And I heard her screaming and singing even though the window was closed.
Julie Whelan Capell
Neither of the bathrooms has running water in the sinks, so there's no way to wash your hands. Disgusting.
Atmosphere: 1
Food: 3
Service: 1
SJR
The Croissant was not very good - I would not recommend.
The donuts were average, dine in service was slow - priority was given to the drive-thru.
I normally don’t like leaving reviews like this, but when the staff doesn’t represent the company well, it needs to be addressed. My wife placed a mobile order for two turkey sausage, egg, and cheese croissants with hash browns and a coffee. When I arrived, the place was chaotic. One customer was upset about a long wait, and another was frustrated because his drink hadn’t been made yet, so his food was getting cold.
When I went to the mobile order counter and asked about my order, two of the five employees working seemed completely lost. Eventually, one of them asked a woman who turned out to be the manager for help. I gave her my wife’s name, and she handed me a bag before walking off to help with other orders.
After leaving, I realized the coffee was missing. I drove back, and when I got to the counter, I had to speak with three different people before finally getting directed to the same person who I found out was the manager. I politely explained that since the mistake was on their end, it would be fair to remake the food because by the time they got around to fixing the coffee, the rest would be cold.
Instead of owning up to it, she insisted that she told me to wait for the coffee when I left, which wasn’t true. She handed me the bag and walked away. To make matters worse, one of her own employees told me the cup sitting on the counter was the coffee we had ordered. So how could she have told me to wait for something that was already there on my first visit?
She reluctantly remade the food, and when she handed it to me, I thanked her, but she just turned and walked off. Mistakes happen, but the right thing to do is acknowledge them and make it right. Unfortunately, that didn’t happen here.
Atmosphere: 1
Food: 4
Service: 1
Tadan Lafrance
They don’t update their app to show current inventory and won’t refund you when they can’t make it. Super rude about it and then they shoved my breakfast sandwiches into the smallest bag the have and let it get smushed go to any other location nearby then here
Atmosphere: 1
Food: 1
Service: 1
Zach Jacobson
This location needs to figure out their icing. It is the only dunking location where the glazed or iced donuts run off the donuts. Last 3 visits all at different times.
Atmosphere: 3
Food: 1
Service: 2
Debra Staack
We went through the drive through last weekend with a drive up order, it wasn’t busy. 2 sandwiches, 3 Bavarian cream donuts, and an order of hash browns. Somehow one of the donuts was missing. When returning to get it corrected there was no apology for the inconvenience their mistake cost me.
Note* we did not get coffee/drinks as in the past I’ve seen them moving the cups by placing their fingers inside the cups to pinch and move them. They also leave their almond milk sitting out all day.
Atmosphere: 3
Food: 2
Service: 1
Choua Vang
Bought hasbrowns because it was recommended and got only 6 pieces. Not even half a bag full. SMH
Don’t waste your time ordering anything from her at all , I was at the drive through I order two egg and cheese croissant and a coffee as soon I was driving off with my order I realized that there was only one in my bag & the coffee was very much disgusting never have I wasted anything like that in my life , they have more then 5 people behind the cashier but aren’t helping customers walk in & if they are it’s with a attitude, I didn’t ask them work here so why treat customers very disrespectful knowing we’re spending money here ? They was highly disrespectful they refused to give me my other food so I cussed them out & walked away then she going tell me I’m calling the police if you don’t leave & your trespassed from here 🤣🤣🤣 are they cool you can’t trespass anyone unless your a officer like byee I’m not stupid I definitely know how things work , so I called the police & only thing officer could tell me was call Corporate and make a Google review about them so others don’t come here ! I REPEAT DONT COME HERE DONT SPEND YOUR MONEY WITH THEM at all
Atmosphere: 1
Food: 1
Service: 1
We got 2 large ice coffees that were terrible. $13.20 for burnt flavored un drinkable coffee. We go to Dunkin in Hastings and never had a problem.
Food: 1
Today I walked into my Mom's favorite donut and coffee place, after losing her. There was the sweetest gal who helped us. She saw my sadness and was so kind and pleasant. This was a very clean site, staff was beyond kind .
Atmosphere: 5
Food: 5
Service: 5
The service here was good, they were very attentive and seemed like everyone enjoyed their job lol.
Fastest drive thru line I have ever seen.
Atmosphere: 5
Food: 4
Service: 5
Besides their fabulous donuts, they have peanut and coconut cake donuts, yum!! We love their egg, bacon and cheese bagel!!
Atmosphere: 3
Food: 5
Service: 5
I have never personally walked into this store but everytime I order through DoorDash, the food is so fresh and the coffee is amazing everytime!
Food: 5
The workers seems very distracted and can be somewhat rude. Took a long time for 2 donuts and 1 drink. The drink was filled with ice all the way to the top so very little of my actual drink in it and I live not even 2 minutes away and finished the drink before I even got home
Atmosphere: 1
Food: 1
Service: 1
Currently at the drive through window, waiting for the most simple order. A donut and hash browns. Took the girl working there like 15 minutes just to get this to me. And I heard her screaming and singing even though the window was closed.
Neither of the bathrooms has running water in the sinks, so there's no way to wash your hands. Disgusting.
Atmosphere: 1
Food: 3
Service: 1
The Croissant was not very good - I would not recommend.
The donuts were average, dine in service was slow - priority was given to the drive-thru.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I normally don’t like leaving reviews like this, but when the staff doesn’t represent the company well, it needs to be addressed. My wife placed a mobile order for two turkey sausage, egg, and cheese croissants with hash browns and a coffee. When I arrived, the place was chaotic. One customer was upset about a long wait, and another was frustrated because his drink hadn’t been made yet, so his food was getting cold.
When I went to the mobile order counter and asked about my order, two of the five employees working seemed completely lost. Eventually, one of them asked a woman who turned out to be the manager for help. I gave her my wife’s name, and she handed me a bag before walking off to help with other orders.
After leaving, I realized the coffee was missing. I drove back, and when I got to the counter, I had to speak with three different people before finally getting directed to the same person who I found out was the manager. I politely explained that since the mistake was on their end, it would be fair to remake the food because by the time they got around to fixing the coffee, the rest would be cold.
Instead of owning up to it, she insisted that she told me to wait for the coffee when I left, which wasn’t true. She handed me the bag and walked away. To make matters worse, one of her own employees told me the cup sitting on the counter was the coffee we had ordered. So how could she have told me to wait for something that was already there on my first visit?
She reluctantly remade the food, and when she handed it to me, I thanked her, but she just turned and walked off. Mistakes happen, but the right thing to do is acknowledge them and make it right. Unfortunately, that didn’t happen here.
Atmosphere: 1
Food: 4
Service: 1
They don’t update their app to show current inventory and won’t refund you when they can’t make it. Super rude about it and then they shoved my breakfast sandwiches into the smallest bag the have and let it get smushed go to any other location nearby then here
Atmosphere: 1
Food: 1
Service: 1
This location needs to figure out their icing. It is the only dunking location where the glazed or iced donuts run off the donuts. Last 3 visits all at different times.
Atmosphere: 3
Food: 1
Service: 2
We went through the drive through last weekend with a drive up order, it wasn’t busy. 2 sandwiches, 3 Bavarian cream donuts, and an order of hash browns. Somehow one of the donuts was missing. When returning to get it corrected there was no apology for the inconvenience their mistake cost me.
Note* we did not get coffee/drinks as in the past I’ve seen them moving the cups by placing their fingers inside the cups to pinch and move them. They also leave their almond milk sitting out all day.
Atmosphere: 3
Food: 2
Service: 1
Bought hasbrowns because it was recommended and got only 6 pieces. Not even half a bag full. SMH
Atmosphere: 1
Food: 1
Service: 1
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