One of the best managed Wendy’s I have ever been to. I don’t go often to Wendy’s but a friend mentioned this one as really good and they were spot on ! Kudos to the team here for re introducing me to Wendy’s.
Atmosphere: 5
Food: 5
Service: 5
Lyla Long
Quick to ordering and getting our food. SAD that they discontinued the sweet and sour sauce. I didn't like the sweet chili sauce.
Atmosphere: 4
Food: 4
Service: 3
Verna Bowman
Very clean and fresh food
Jonathan
I walked in during a slow period. One group of people inside eating their dinner. Stood in front of the registers for approximately 2-3 minutes before being noticed by the drive-thru worker. All along, the manager was in plain view talking to the cook, apparently having a great conversation.
As I was ordering, I noticed a line had gathered behind me. I order two cheeseburgers and two large fries to go. Everyone who ordered after me received their food, and I was left at the counter empty handed. I noticed my burgers were sitting in the bin, waiting to be delivered. 3-4 workers walked directly in front of me several times, and one wanted to take my order again. I said I'm waiting for my food. I felt like I was in a perpetual state of almost being helped.
Luckily, the drive-thru worker came around again and asked the cook if those were my cheeseburgers sitting in the hopper. Yes, he replied. Of course, now I'm the only person left standing there, so it's a good chance it's for me. But, oh no...they just served everyone behind me the last of the fries. I had to wait another 5 minutes for a new batch to be dropped.
While I waited, the manager must have felt as though he should jump into action. With absolutely no empathy, he places a wobbly cup on the counter and informs me that I may get a soft drink - on the house... Well, that's all fine and dandy, but there is a reason I wasn't sipping on a soft drink while setting up camp in front of the registers. Because I didn't WANT a soft drink.
After my wife and I unwrapped the burgers, we quickly noted they were cold and the buns were stale. We ate the food, protesting the quality with each bite. Our vigor didn't last long, and we each tossed half the food back into the bag and grimaced. I commented that I felt as though we had just went scavenging through the Wendy's dumpster for food that had been tossed 4 hours after closing time.
For the remainder of the day, we were both nursing upset stomachs. My wife was nearly doubled over, and I had mysterious noises come from uncharted territories in the bowels of my stomach. Curiously, the cheeseburger felt like it was lodged in my chest, as if my body was attempting to discharge the whole lot.
My wife is now in bed, hoping that rest would help somehow. I drank some hot green tea, which seemed to knock things down further - hopefully this expedites the journey. I jokingly brought up the idea of suing, but this didn't help ease our pain. I think we'll just need to try and put this whole experience behind us. I will remember you, Wendy's of Woodbury. You will haunt me each time I go to the Cub Foods next door.
Update- went in today to buy burgers for a family stuck outside and I nearly vomited from the smell inside the store and the restroom was worse. Never again.
Trish Simenson
Employee at drive-thru did not speak English good enough to be in that position. Not her fault
Atmosphere: 1
Food: 3
Service: 1
Scott Nicholson
When did they start charging extra to get dipping sauce with your nuggets. Today I ordered a biggie bag which includes chicken nuggets and told them bbq sauce when they asked what type of dipping sauce I would like and added it to the order screen. Paid for the food, got the bag and no bbq sauce. Asked for bbq sauce when someone finally returned to the drive thru window and was told it would be 50 cents. I miss the good old days when that was included in the order and you got everything displayed on your order without additional upcharges later on.
Atmosphere: 2
Food: 3
Service: 2
BA
What a wonderful staff, the manager she has great customer service, the food is great, hands down the best Wendy's I have been too.
R V
Quality has gone down in the last 2 years. I tend to get an upset stomach nowadays when i come here.
*Edit* Still get food poisoning when I come here late a night. Just because it's late doesn't mean it's okay to food poison customers.
Food was adequate, hamburger patty warmed up not cooked fresh. Service was very fast and friendly.
Atmosphere: 4
Food: 3
Service: 4
Justin Irvin Mudrick
Great place
Atmosphere: 4
Food: 4
Service: 4
Carmen Branum
The restaurant is always clean . Wendy's workers are hard worker's, and very pleasant.
Larry Ketchum
I like the sauce-coated nuggets, ording with a baked potato.I do miss the asian-flavor ones from past years.
Atmosphere: 4
Food: 5
Service: 5
Cary Nelson
Think it’s hilarious to charge $1 to add what a piece of bacon on a small burger but on a single it’s only 80 cents when it’s more bacon. How does it cost more for less bacon on a small burger?
One of the best managed Wendy’s I have ever been to. I don’t go often to Wendy’s but a friend mentioned this one as really good and they were spot on ! Kudos to the team here for re introducing me to Wendy’s.
Atmosphere: 5
Food: 5
Service: 5
Quick to ordering and getting our food. SAD that they discontinued the sweet and sour sauce. I didn't like the sweet chili sauce.
Atmosphere: 4
Food: 4
Service: 3
Very clean and fresh food
I walked in during a slow period. One group of people inside eating their dinner. Stood in front of the registers for approximately 2-3 minutes before being noticed by the drive-thru worker. All along, the manager was in plain view talking to the cook, apparently having a great conversation.
As I was ordering, I noticed a line had gathered behind me. I order two cheeseburgers and two large fries to go. Everyone who ordered after me received their food, and I was left at the counter empty handed. I noticed my burgers were sitting in the bin, waiting to be delivered. 3-4 workers walked directly in front of me several times, and one wanted to take my order again. I said I'm waiting for my food. I felt like I was in a perpetual state of almost being helped.
Luckily, the drive-thru worker came around again and asked the cook if those were my cheeseburgers sitting in the hopper. Yes, he replied. Of course, now I'm the only person left standing there, so it's a good chance it's for me. But, oh no...they just served everyone behind me the last of the fries. I had to wait another 5 minutes for a new batch to be dropped.
While I waited, the manager must have felt as though he should jump into action. With absolutely no empathy, he places a wobbly cup on the counter and informs me that I may get a soft drink - on the house... Well, that's all fine and dandy, but there is a reason I wasn't sipping on a soft drink while setting up camp in front of the registers. Because I didn't WANT a soft drink.
After my wife and I unwrapped the burgers, we quickly noted they were cold and the buns were stale. We ate the food, protesting the quality with each bite. Our vigor didn't last long, and we each tossed half the food back into the bag and grimaced. I commented that I felt as though we had just went scavenging through the Wendy's dumpster for food that had been tossed 4 hours after closing time.
For the remainder of the day, we were both nursing upset stomachs. My wife was nearly doubled over, and I had mysterious noises come from uncharted territories in the bowels of my stomach. Curiously, the cheeseburger felt like it was lodged in my chest, as if my body was attempting to discharge the whole lot.
My wife is now in bed, hoping that rest would help somehow. I drank some hot green tea, which seemed to knock things down further - hopefully this expedites the journey. I jokingly brought up the idea of suing, but this didn't help ease our pain. I think we'll just need to try and put this whole experience behind us. I will remember you, Wendy's of Woodbury. You will haunt me each time I go to the Cub Foods next door.
Update- went in today to buy burgers for a family stuck outside and I nearly vomited from the smell inside the store and the restroom was worse. Never again.
Employee at drive-thru did not speak English good enough to be in that position. Not her fault
Atmosphere: 1
Food: 3
Service: 1
When did they start charging extra to get dipping sauce with your nuggets. Today I ordered a biggie bag which includes chicken nuggets and told them bbq sauce when they asked what type of dipping sauce I would like and added it to the order screen. Paid for the food, got the bag and no bbq sauce. Asked for bbq sauce when someone finally returned to the drive thru window and was told it would be 50 cents. I miss the good old days when that was included in the order and you got everything displayed on your order without additional upcharges later on.
Atmosphere: 2
Food: 3
Service: 2
What a wonderful staff, the manager she has great customer service, the food is great, hands down the best Wendy's I have been too.
Quality has gone down in the last 2 years. I tend to get an upset stomach nowadays when i come here.
*Edit* Still get food poisoning when I come here late a night. Just because it's late doesn't mean it's okay to food poison customers.
Very nice and very fast!
Atmosphere: 5
Food: 5
Service: 5
All I can say is I love Wendy's
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was adequate, hamburger patty warmed up not cooked fresh. Service was very fast and friendly.
Atmosphere: 4
Food: 3
Service: 4
Great place
Atmosphere: 4
Food: 4
Service: 4
The restaurant is always clean .
Wendy's workers are hard worker's, and very pleasant.
I like the sauce-coated nuggets, ording with a baked potato.I do miss the asian-flavor ones from past years.
Atmosphere: 4
Food: 5
Service: 5
Think it’s hilarious to charge $1 to add what a piece of bacon on a small burger but on a single it’s only 80 cents when it’s more bacon. How does it cost more for less bacon on a small burger?
Loading...