Haven’t been to a Subway in quite some time. Was traveling through and decided to give it a chance.
New menu items since we’d been, and was rather shocked at the substantial increase in price, when after eating, the product has decreased in value and aren’t as good as they used to be.
Unfortunately, during this experience, the music choice (assumed to be selected by the employees) was definitely not appropriate for my 2 children, or the other 2 younger children in the restaurant at the time. We packed up the remainder of our food and ate in our vehicle.
However, the lady that helped us was very nice! I am glad 90% of our interactions were with her as her co-worker was pretty rude and short.
Atmosphere: 2
Food: 2
Service: 4
Katie N
I placed an online order for 3 footlong subs. I picked them up and met up with my family for lunch. I opened my son's sub...it had the wrong toppings on it and missing what I had ordered. My husband opened his sub...it was missing toppings and then I opened mine...missing toppings and several other toppings added that I don't like. So the Wyoming Subway managed to mess up ALL 3 subs that I ordered. This is the 3rd time this location has messed up my order. The quality of the food was still good it was just wrong. Frustrating.
Melody Shatto
No tomatoes on one sandwich. Wrong bread on second sandwich.
Food: 3
Service: 5
Brandi Jeske
Went in late and the young lady had an attitude, after we called ahead. It was awkward the whole time.
Atmosphere: 3
Food: 5
Service: 3
Richard Zigan
So the guy with long curly hair that works there told my wife that we have to order online next time because of how many subs she ordered for me and our kids. He said it is easier for him if we do that instead. He also said that if other people were there he would have to help them first because of how many subs she ordered even if we were there first. He was BEYOND rude and we are never going back because of him. The reason we don't order online is because he always messes our subs up. He definitely needs more training on customer service. My wife was furious when she arrived home and she said she is never going back. This incident happened on April 21st at 8pm. I hope his boss sees this review and does something about it. We are going to Jersey Mike's instead for now on.
Reid and Holly Anderson
Went on a Sunday afternoon and Laura was there working all by herself. She handled a difficult customer well, and had a lot of people to serve after him. She did well for being there by herself. I hope this subway will add more employees to make everyone a little more happy! Thank you again, Laura for your hard work.
Joe Jensen
The worker refused to make 6 sandwiches when there was no other customers in the store.
Christian James
This place screwed up my order bad, ordered a meatball marinara with bacon, all that was supposed to be on it was meatballs, bacon and cheese. I got a meatball marinara with Lettuce, pickles, sliced tomatoes and an insane amount of mayo. How do you mess up this bad? Makes no sense.
Mikey Germsheid
To the young guy working by himself on Sunday night 11/24.. great job man. Great attitude and thorough while running the store alone. Need more young people like you!
Atmosphere: 5
Food: 5
Service: 5
Sherry Gibson
It was depressing. You can't order a regular BMT or Spicey Italian any longer, just a larger more expensive version. The person serving me said the quiet part outloud. They are the most popular items so Subway is doing it to make more money. Also, getting rid of the sweet onion sauce which was very popular, is all I need to no longer frequent Subway.
Ordered online for pickup in store. Time said 100pm. Now it is 133pm and still no sandwiches. What is going on? I wish I could ask for a refund but no one is answering the phones. Management needs to do better and have more employees.
Atmosphere: 1
Food: 2
Service: 1
Stuart
This place is SLOW! No matter if you place your order 2 hours in advance or 15 minutes either way you will be waiting. When You walk in there is 1 person making the subs and always that one person in the back that’s oblivious to what’s going on in the front. 3 times I’ve tried this location all 3 have been a disaster. You would be better off going to a subway down the road.
Atmosphere: 5
Food: 5
Service: 1
Tyler Johnson
2pm on a Friday and there is one employee making sandwiches. Pathetic excuse for a subway chain, if I wanted to wait 20 minutes, I would have went to a sit down restaurant.
Atmosphere: 1
Food: 3
Service: 1
Ryan Moser
Stopped in right before close Saturday night and asked the guy if it was a jerk move if I got a few sandwiches. He said it was perfectly fine and to come on in. It was all my niece wanted to eat on her birthday and I really appreciate that guy.
Atmosphere: 5
Food: 5
Service: 5
Vicki Thielen
Had a great sandwich. Bread and veggies were very fresh. Tasted great and service was good.
Haven’t been to a Subway in quite some time. Was traveling through and decided to give it a chance.
New menu items since we’d been, and was rather shocked at the substantial increase in price, when after eating, the product has decreased in value and aren’t as good as they used to be.
Unfortunately, during this experience, the music choice (assumed to be selected by the employees) was definitely not appropriate for my 2 children, or the other 2 younger children in the restaurant at the time. We packed up the remainder of our food and ate in our vehicle.
However, the lady that helped us was very nice! I am glad 90% of our interactions were with her as her co-worker was pretty rude and short.
Atmosphere: 2
Food: 2
Service: 4
I placed an online order for 3 footlong subs. I picked them up and met up with my family for lunch. I opened my son's sub...it had the wrong toppings on it and missing what I had ordered. My husband opened his sub...it was missing toppings and then I opened mine...missing toppings and several other toppings added that I don't like. So the Wyoming Subway managed to mess up ALL 3 subs that I ordered. This is the 3rd time this location has messed up my order. The quality of the food was still good it was just wrong. Frustrating.
No tomatoes on one sandwich. Wrong bread on second sandwich.
Food: 3
Service: 5
Went in late and the young lady had an attitude, after we called ahead. It was awkward the whole time.
Atmosphere: 3
Food: 5
Service: 3
So the guy with long curly hair that works there told my wife that we have to order online next time because of how many subs she ordered for me and our kids. He said it is easier for him if we do that instead. He also said that if other people were there he would have to help them first because of how many subs she ordered even if we were there first. He was BEYOND rude and we are never going back because of him. The reason we don't order online is because he always messes our subs up. He definitely needs more training on customer service. My wife was furious when she arrived home and she said she is never going back. This incident happened on April 21st at 8pm. I hope his boss sees this review and does something about it. We are going to Jersey Mike's instead for now on.
Went on a Sunday afternoon and Laura was there working all by herself. She handled a difficult customer well, and had a lot of people to serve after him. She did well for being there by herself. I hope this subway will add more employees to make everyone a little more happy! Thank you again, Laura for your hard work.
The worker refused to make 6 sandwiches when there was no other customers in the store.
This place screwed up my order bad, ordered a meatball marinara with bacon, all that was supposed to be on it was meatballs, bacon and cheese. I got a meatball marinara with Lettuce, pickles, sliced tomatoes and an insane amount of mayo. How do you mess up this bad? Makes no sense.
To the young guy working by himself on Sunday night 11/24.. great job man. Great attitude and thorough while running the store alone. Need more young people like you!
Atmosphere: 5
Food: 5
Service: 5
It was depressing. You can't order a regular BMT or Spicey Italian any longer, just a larger more expensive version. The person serving me said the quiet part outloud. They are the most popular items so Subway is doing it to make more money. Also, getting rid of the sweet onion sauce which was very popular, is all I need to no longer frequent Subway.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
Ordered online for pickup in store. Time said 100pm. Now it is 133pm and still no sandwiches. What is going on? I wish I could ask for a refund but no one is answering the phones. Management needs to do better and have more employees.
Atmosphere: 1
Food: 2
Service: 1
This place is SLOW! No matter if you place your order 2 hours in advance or 15 minutes either way you will be waiting. When You walk in there is 1 person making the subs and always that one person in the back that’s oblivious to what’s going on in the front. 3 times I’ve tried this location all 3 have been a disaster. You would be better off going to a subway down the road.
Atmosphere: 5
Food: 5
Service: 1
2pm on a Friday and there is one employee making sandwiches. Pathetic excuse for a subway chain, if I wanted to wait 20 minutes, I would have went to a sit down restaurant.
Atmosphere: 1
Food: 3
Service: 1
Stopped in right before close Saturday night and asked the guy if it was a jerk move if I got a few sandwiches. He said it was perfectly fine and to come on in. It was all my niece wanted to eat on her birthday and I really appreciate that guy.
Atmosphere: 5
Food: 5
Service: 5
Had a great sandwich. Bread and veggies were very fresh. Tasted great and service was good.
Atmosphere: 3
Food: 5
Service: 5
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