The staff is unfriendly, under staffed, and long waits for a coffee and bagel.
Atmosphere: 3
Food: 2
Service: 1
Meshelle B
I ordered on the app 10 minutes ahead of arrival. I waited in line with 3 card ahead of us. My order was not read when we got to the window. No explanation as to why. No apologies for the wait.
Atmosphere: 4
Food: 4
Service: 3
Just Me
Couldn't understand what the man said to me so I asked him to repeat himself. Got ignorant. Then started doing everyone's order except mine.
Atmosphere: 5
Food: 5
Service: 1
Ashley Douglas
The best Dunkin in the area! They get my order correct and are kind. I won't go to the 2 closest to me, we drive out of our way to come here.
Atmosphere: 5
Food: 5
Service: 5
Aaron Adams
The sandwich was disgusting. One bite, I threw it away. The fake eggs were cold in the middle. Stick to the donuts.
Atmosphere: 3
Food: 1
Service: 2
Lori Dauven
The best coffee and great, cheerful people!
Aubrie Fullerton
My sister and I have been coming here for years, the employees are rude every time. We were just there and were asked what we wanted, we said we needed a moment, then a different employee got on and obnoxiously yelled can we get you anything today. We said not anymore and started driving off and she started yelling something else. Will be calling later today since obviously the current management is allowing this to happen, so there is no point in calling now. If you don’t like your job find a different one.
Atmosphere: 1
Food: 3
Service: 1
harper dingwell
if you want 1/4 of what you paid for and soggy, stringy, uncooked bacon then this is the place for you! i cannot find anywhere to leave a review in the app/website. i tried to call 2 times to make it right, no answer either time. but hey, the worker did warn me my food may be hot🤦🏽♀️
Atmosphere: 2
Food: 1
Service: 2
Ashley Allen
So today there was a short staff and a long line and I could see my drinks had been made quite a while before I got to the window. The line was 30 minutes! BUT Indi came and made my drinks fresh with no issue or attitude and was understanding of my issue. I get that it is a small thing, but it really made my day
Waited for 20 mins at the window. I asked how much longer. The kid got an attitude with me them the manager comes next and says just give me back the drinks and donuts we had. I am giving your money back. Took my license plate and called Arnold PD. Well the drinks you took back that we were already drinking out of. You sat them by other customers drinks waiting in the drive thru. Well we have the flu. That’s wrong and nasty you don’t ask for drinks back when the person already drank out of them. Well never go back and the manager needs to learn customer service and how to count money. You shorted me 5 but looking at you. You might need it more than me. Good job Arnold Dunkin Donuts!!!
Atmosphere: 1
Food: 1
Service: 1
Megan B
Coffee was horrible wait was long and food was cold
Atmosphere: 1
Food: 1
Service: 1
Oscar Viera
Went inside girl there waited 10 min till I got help no one inside like I was invisible and then the guy had attitude because I said easybice on my drink it just had feeling like they don’t want to work lazy people vey unwelcoming
Atmosphere: 2
Food: 2
Service: 1
Billy Young
Very rude will not be back
Atmosphere: 1
Food: 1
Service: 1
Jen P
Really nice and clean place , the staff is very friendly!
So slow
Service: 2
The staff is unfriendly, under staffed, and long waits for a coffee and bagel.
Atmosphere: 3
Food: 2
Service: 1
I ordered on the app 10 minutes ahead of arrival. I waited in line with 3 card ahead of us. My order was not read when we got to the window. No explanation as to why. No apologies for the wait.
Atmosphere: 4
Food: 4
Service: 3
Couldn't understand what the man said to me so I asked him to repeat himself. Got ignorant. Then started doing everyone's order except mine.
Atmosphere: 5
Food: 5
Service: 1
The best Dunkin in the area! They get my order correct and are kind. I won't go to the 2 closest to me, we drive out of our way to come here.
Atmosphere: 5
Food: 5
Service: 5
The sandwich was disgusting. One bite, I threw it away. The fake eggs were cold in the middle. Stick to the donuts.
Atmosphere: 3
Food: 1
Service: 2
The best coffee and great, cheerful people!
My sister and I have been coming here for years, the employees are rude every time. We were just there and were asked what we wanted, we said we needed a moment, then a different employee got on and obnoxiously yelled can we get you anything today. We said not anymore and started driving off and she started yelling something else. Will be calling later today since obviously the current management is allowing this to happen, so there is no point in calling now. If you don’t like your job find a different one.
Atmosphere: 1
Food: 3
Service: 1
if you want 1/4 of what you paid for and soggy, stringy, uncooked bacon then this is the place for you! i cannot find anywhere to leave a review in the app/website. i tried to call 2 times to make it right, no answer either time. but hey, the worker did warn me my food may be hot🤦🏽♀️
Atmosphere: 2
Food: 1
Service: 2
So today there was a short staff and a long line and I could see my drinks had been made quite a while before I got to the window. The line was 30 minutes! BUT Indi came and made my drinks fresh with no issue or attitude and was understanding of my issue. I get that it is a small thing, but it really made my day
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Waited for 20 mins at the window. I asked how much longer. The kid got an attitude with me them the manager comes next and says just give me back the drinks and donuts we had. I am giving your money back. Took my license plate and called Arnold PD. Well the drinks you took back that we were already drinking out of. You sat them by other customers drinks waiting in the drive thru. Well we have the flu. That’s wrong and nasty you don’t ask for drinks back when the person already drank out of them. Well never go back and the manager needs to learn customer service and how to count money. You shorted me 5 but looking at you. You might need it more than me. Good job Arnold Dunkin Donuts!!!
Atmosphere: 1
Food: 1
Service: 1
Coffee was horrible wait was long and food was cold
Atmosphere: 1
Food: 1
Service: 1
Went inside girl there waited 10 min till I got help no one inside like I was invisible and then the guy had attitude because I said easybice on my drink it just had feeling like they don’t want to work lazy people vey unwelcoming
Atmosphere: 2
Food: 2
Service: 1
Very rude will not be back
Atmosphere: 1
Food: 1
Service: 1
Really nice and clean place , the staff is very friendly!
Atmosphere: 5
Food: 5
Service: 5
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