There was an accidental swap on one of our appetizers- management was quick to make it right and had them to me very quickly, I live close so it was an easy accommodation. I appreciate the follow through and nice people!
Food: 4
Service: 5
Vickie Pretz
I love their chef salads with their Imos Italian dressing.
Atmosphere: 5
Food: 5
Service: 5
Emily Migneco
I have been going to this IMOS and spending money for a couple years consistently. On their site they list an order minimum but I would always call and talk to an associate who would say it was okay to get the lunch special even though it was just shy of the minimum. I would give the driver $20 which gave them a good tip and if I had a couple dollars it would also go to a tip. I cannot drive and I'm often low on cash so I like to keep it low when it's just me for lunch. Now this location completely refuses my business if I don't unnecessarily buy more items. They refused delivery so I had to cancel. I called the other IMOS which was more than happy to deliver. The driver knows me and knows I tip well, but now the owner has not only lost business for himself as I will now never give them a dime, but that driver lost his regular good tipper. The owner at this location seems to not even be present, not true for the owner at the Jeffco location who I will now be giving all my business to. I was loyal to El Lago for their driver, but they don't want my money so they do not get it when I want to spend $50 for the whole family either.
Terea Duffner
Imos pizza is no longer like it use to be. Once always a fan and bragged about our local style. Now, has less cheese and whatever cheese they are using in place of the premiere provolone, lacks taste and creaminess. So disappointed.
Food: 1
Service: 5
Nichole Boyer
The people that work here were so nice and we were all talking to each other and this is my favorite place to eat in Missouri the wings are the bomb
Atmosphere: 5
Food: 5
Service: 5
Kelly F
I got 2 roast beef with au jus sandwiches lunch specials. Both had 2 pieces of roast beef folded in half. What a joke!
Poor service and poor customer service. Frequently miss order modifications. Very defensive when customer's express dissatisfaction. We gave up and stopped going.
Atmosphere: 1
Food: 3
Service: 1
Jessica Trupiano
One of the best IMO’s in the area! I order from this location at least once a week or more, the staff is so friendly & the food is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Kevin R
2000 El Lago Dr.: Doordash orders are usually ready when I arrive to pick up and deliver.
Yes I ordered 2 pizzas delivered and they arrived with no sauce I called the next day and the manager agreed to credit me 2 pizzas to be at no cost in the future ! 10 days later I called and ordered them and told the KID the reason why I was credited he immediately refuted my claim ! I told him I was in the the food industry for years and knew if there was sauce on it or not so agreed to send the pizzas I waited for 1 1/2 hours for them and no pizza so I called and know one would answer the phone so folks enter at your own risk and just hope your order comes to you correct ! It's ok though I have another store close to me that treats me with respect and not with a childish attitude !!!!!
Atmosphere: 1
Food: 1
Service: 1
Barbara
My daughter ordered 8 XL one -topping pizzas on Saturday 9/6/2025 for a birthday party and paid $145 for them. When she picked them up at 12:45pm, they were cold and very dry like they had been sitting there for quite some time. The two pineapple ones weren't as bad, but the two bacon, two pepperoni, and two cheese pizzas, were hard, dry, and somewhat burnt. Very disappointed with the quality of these pizzas and the price she paid for them.
Patty Feltner, RN
Incredible customer service! The pizza was cooked to perfection and tasty.
Atmosphere: 5
Food: 5
Service: 5
Patti Drabick
Hubby and I just happened on this location on our travels. Staff was so nice and friendly! Pizza was delicious and the butter cake was amazing!
There was an accidental swap on one of our appetizers- management was quick to make it right and had them to me very quickly, I live close so it was an easy accommodation. I appreciate the follow through and nice people!
Food: 4
Service: 5
I love their chef salads with their Imos Italian dressing.
Atmosphere: 5
Food: 5
Service: 5
I have been going to this IMOS and spending money for a couple years consistently. On their site they list an order minimum but I would always call and talk to an associate who would say it was okay to get the lunch special even though it was just shy of the minimum. I would give the driver $20 which gave them a good tip and if I had a couple dollars it would also go to a tip. I cannot drive and I'm often low on cash so I like to keep it low when it's just me for lunch. Now this location completely refuses my business if I don't unnecessarily buy more items. They refused delivery so I had to cancel. I called the other IMOS which was more than happy to deliver. The driver knows me and knows I tip well, but now the owner has not only lost business for himself as I will now never give them a dime, but that driver lost his regular good tipper. The owner at this location seems to not even be present, not true for the owner at the Jeffco location who I will now be giving all my business to. I was loyal to El Lago for their driver, but they don't want my money so they do not get it when I want to spend $50 for the whole family either.
Imos pizza is no longer like it use to be. Once always a fan and bragged about our local style. Now, has less cheese and whatever cheese they are using in place of the premiere provolone, lacks taste and creaminess. So disappointed.
Food: 1
Service: 5
The people that work here were so nice and we were all talking to each other and this is my favorite place to eat in Missouri the wings are the bomb
Atmosphere: 5
Food: 5
Service: 5
I got 2 roast beef with au jus sandwiches lunch specials. Both had 2 pieces of roast beef folded in half. What a joke!
Atmosphere: 3
Food: 2
Service: 5
Friendly staff. Delicious food. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Poor service and poor customer service. Frequently miss order modifications. Very defensive when customer's express dissatisfaction. We gave up and stopped going.
Atmosphere: 1
Food: 3
Service: 1
One of the best IMO’s in the area! I order from this location at least once a week or more, the staff is so friendly & the food is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
2000 El Lago Dr.: Doordash orders are usually ready when I arrive to pick up and deliver.
Service: 5
Restaurantji Recommends
Yes I ordered 2 pizzas delivered and they arrived with no sauce I called the next day and the manager agreed to credit me 2 pizzas to be at no cost in the future ! 10 days later I called and ordered them and told the KID the reason why I was credited he immediately refuted my claim ! I told him I was in the the food industry for years and knew if there was sauce on it or not so agreed to send the pizzas I waited for 1 1/2 hours for them and no pizza so I called and know one would answer the phone so folks enter at your own risk and just hope your order comes to you correct ! It's ok though I have another store close to me that treats me with respect and not with a childish attitude !!!!!
Atmosphere: 1
Food: 1
Service: 1
My daughter ordered 8 XL one -topping pizzas on Saturday 9/6/2025 for a birthday party and paid $145 for them. When she picked them up at 12:45pm, they were cold and very dry like they had been sitting there for quite some time. The two pineapple ones weren't as bad, but the two bacon, two pepperoni, and two cheese pizzas, were hard, dry, and somewhat burnt. Very disappointed with the quality of these pizzas and the price she paid for them.
Incredible customer service! The pizza was cooked to perfection and tasty.
Atmosphere: 5
Food: 5
Service: 5
Hubby and I just happened on this location on our travels. Staff was so nice and friendly! Pizza was delicious and the butter cake was amazing!
Atmosphere: 4
Food: 5
Service: 5
Best Pizza. around.
Atmosphere: 5
Food: 5
Service: 5
Loading...