I bought an 8 piece family meal. I asked for honey packets, which they didn't give me. It wouldn't have been a big deal but I asked for a sauce packet and was told I would have to pay for it. So even if you order an entire family meal of chicken, you are not allowed a single packet of sauce unless you pay. Is this the store policy? I've never been to a place that doesn't give you at least one dipping sauce with ur purchased food. Very disappointing. The quality is no better than kfc, and kfc actually allows you to have sauce with ur food without charging you an arm and leg... also the same meal is cheaper at kfc..
Food: 3
Service: 1
Walter Roberts
Best chicken liver we drive up to Arnold just for the chicken livers they are always fresh and the staff is always
Atmosphere: 5
Food: 5
Service: 5
Eric W
Everytime I visit this location. They NEVER have enough wings for a family box of one type meaning all Crispy or all Famous...They always try to give you half and half. If i wanted half and half that's what I would order. Next time make sure you have enough food to sell when you're open for
Food: 1
Service: 1
Romeo Moore
Always drive to Arnold location , always fresh food , friendly staff, clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC - Wings Family Meal
Brian Stricklan
This place is terrible. I ordered food in the drive through and when I got home and opened my order it looked like someone smashed the potato wedges in their hands and they were extremely cold. I don’t live close and it was a late dinner after working overtime so going back wasn’t an option. I reached out to corporate and sent a photo of how my order looked and they told me if I wanted to bring it back that they would give me a refund. After explaining that I don’t live close and my work schedule wouldn’t allow me to go back they said that they would not do anything to make it right. I guess the photo that I sent wasn’t enough for them to think that they should make it right which is ridiculous. The fact that they were ok with food being served like that is really disappointing and I will not go back. I understand mistakes happen but not standing behind your product and making it right is unacceptable. I can see why the quality is so bad when there are no repercussions for terrible quality.
Atmosphere: 1
Food: 1
Service: 1
Eddie Mac
The spicy wingettes are delicious. The famous style chicken is exceptional. The service is very professional. Converted me to a repeat customer. P.S, Best sweet tea.
Atmosphere: 5
Food: 5
Service: 5
Bob F.
The $4.29 isn't worth $1.29 and put in order for gizzard meal got livers instead so gross
Tony
Clean. Fast service. Was too salty for
Atmosphere: 4
Food: 3
Service: 5
Dennis Allen
This place is great! Good food and they always seem to get your order correct and out as quickly as they can. I ALWAYS stop here after visiting the FUN Range. Good tea as well!
Atmosphere: 5
Food: 5
Service: 5
Girl Dadx3
The drive-thru line moves pretty quickly, but sometimes the food is Luke warm when you get it!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 3 PC - Breast Leg & Thigh Meal, 10 PC - Wings Family Meal
Nice place with clean tables, hot food and nice service people.
Atmosphere: 5
Food: 5
Service: 5
Scott Metzger
One of the best chicken spots around. Food is always delicious, staff is friendly and always on point. Can’t ever leave without extra spicy chicken dippers to take home.
St. Louis South
The drive-thru line moves pretty quickly, but sometimes the food is Luke warm when you get it!
Atmosphere: 4
Food: 4
Service: 4
Jack Porter
Always friendly service and great chicken and shrimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast and Mashed Potatoes, Shrimp Individual Meal
I bought an 8 piece family meal. I asked for honey packets, which they didn't give me. It wouldn't have been a big deal but I asked for a sauce packet and was told I would have to pay for it. So even if you order an entire family meal of chicken, you are not allowed a single packet of sauce unless you pay. Is this the store policy? I've never been to a place that doesn't give you at least one dipping sauce with ur purchased food. Very disappointing. The quality is no better than kfc, and kfc actually allows you to have sauce with ur food without charging you an arm and leg... also the same meal is cheaper at kfc..
Food: 3
Service: 1
Best chicken liver we drive up to Arnold just for the chicken livers they are always fresh and the staff is always
Atmosphere: 5
Food: 5
Service: 5
Everytime I visit this location. They NEVER have enough wings for a family box of one type meaning all Crispy or all Famous...They always try to give you half and half. If i wanted half and half that's what I would order. Next time make sure you have enough food to sell when you're open for
Food: 1
Service: 1
Always drive to Arnold location , always fresh food , friendly staff, clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC - Wings Family Meal
This place is terrible. I ordered food in the drive through and when I got home and opened my order it looked like someone smashed the potato wedges in their hands and they were extremely cold. I don’t live close and it was a late dinner after working overtime so going back wasn’t an option. I reached out to corporate and sent a photo of how my order looked and they told me if I wanted to bring it back that they would give me a refund. After explaining that I don’t live close and my work schedule wouldn’t allow me to go back they said that they would not do anything to make it right. I guess the photo that I sent wasn’t enough for them to think that they should make it right which is ridiculous. The fact that they were ok with food being served like that is really disappointing and I will not go back. I understand mistakes happen but not standing behind your product and making it right is unacceptable. I can see why the quality is so bad when there are no repercussions for terrible quality.
Atmosphere: 1
Food: 1
Service: 1
The spicy wingettes are delicious. The famous style chicken is exceptional. The service is very professional. Converted me to a repeat customer. P.S, Best sweet tea.
Atmosphere: 5
Food: 5
Service: 5
The $4.29 isn't worth $1.29 and put in order for gizzard meal got livers instead so gross
Clean. Fast service. Was too salty for
Atmosphere: 4
Food: 3
Service: 5
This place is great! Good food and they always seem to get your order correct and out as quickly as they can. I ALWAYS stop here after visiting the FUN Range. Good tea as well!
Atmosphere: 5
Food: 5
Service: 5
The drive-thru line moves pretty quickly, but sometimes the food is Luke warm when you get it!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 3 PC - Breast Leg & Thigh Meal, 10 PC - Wings Family Meal
Restaurantji Recommends
Nice place with clean tables, hot food and nice service people.
Atmosphere: 5
Food: 5
Service: 5
One of the best chicken spots around. Food is always delicious, staff is friendly and always on point. Can’t ever leave without extra spicy chicken dippers to take home.
The drive-thru line moves pretty quickly, but sometimes the food is Luke warm when you get it!
Atmosphere: 4
Food: 4
Service: 4
Always friendly service and great chicken and shrimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast and Mashed Potatoes, Shrimp Individual Meal
Delicious chicken, sides & tea. Good value too!
Atmosphere: 3
Food: 5
Service: 5