*DO NOT ORDER ONLINE* I placed an online order tonight thru the website. When my husband tried to pick it up, he was told they didn’t have it. Even after providing the order number from the confirmation email, we were told that they only accept orders thru DoorDash. The manager insisted it could easily be fixed by “refunding it on the website”. Only, there is NO WAY TO REFUND IT ON THE WEBSITE. There is no number to call, only a satisfaction survey that ends with a coupon code. When I checked my bank to try and stop the charge, I saw that they CHARGED ME TWICE FOR FOOD I NEVER RECEIVED. $70 total. Every number is a dead end, including the GM. The manager does not care and is not helpful at all. He couldn’t even provide me with a corporate number to call. I had to tell him to write my number down to have the GM call me back, it was not offered. No solution and I’m out $70. I will be reporting this location to the BBB for failing to follow thru or offer help toward a solution, and I will be having my bank report the charge as a scam. Because that’s exactly what it is. And the staff could not care less.
This order was great, except that I had ordered it online earlier in the day for pickup at 4:30 PM. When we got there around 4:15, they said they had no such order, even though I showed them my online confirmation receipt. Within minutes, the order came through and they got it all together within 5 minutes. Overall, the experience went fairly well...
The food is always hot and fresh. The employees are always super nice. The best long John's around.
Atmosphere: 3
Food: 5
Service: 5
Mad Moe
Good food at a good
Atmosphere: 5
Food: 4
Service: 5
Deon Tartt
Very nice people the manager is very caring
C Smith
This was the worst experience I have ever had at a long john silvers. The food was hot on the outside and cold on the inside. The only thing halfway edible was the fries.
Atmosphere: 1
Food: 1
Service: 2
Lana Schaeffer
Walked in at 7:30 thinking we’d grab a quick bite to eat. We were told by the counter person they were doing carry out only. We didn’t want to do carry out because the food always gets soggy by the time we make it home. Pretty disappointed. They said they close at 8. It only takes me 5 mins to down a few pieces of fish! Anyway, we left, Googled the location, Google said they close at 9:45. Decided to call, girl who answered said they close at 9. Can’t help but feel like we may have just been discriminated against.
Ehhh. It’s ok. Messed up orders occasionally but not bad. Def under staffed. I felt bad for the teenagers working.
Atmosphere: 2
Food: 3
Service: 4
Kelly scott
My wife and I walked in dressed in complete pirate clothing and not a single person working there even blinked an eye, for all they know I could've been Long John
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fish and French Fries, Coleslaw, Hushpuppies
Derrick S
I had the fish tacos. They weren't half bad.
Atmosphere: 5
Food: 4
Service: 4
Chris Pflanz
Food was fast and hot. Excellent food and service.
*DO NOT ORDER ONLINE* I placed an online order tonight thru the website. When my husband tried to pick it up, he was told they didn’t have it. Even after providing the order number from the confirmation email, we were told that they only accept orders thru DoorDash. The manager insisted it could easily be fixed by “refunding it on the website”. Only, there is NO WAY TO REFUND IT ON THE WEBSITE. There is no number to call, only a satisfaction survey that ends with a coupon code. When I checked my bank to try and stop the charge, I saw that they CHARGED ME TWICE FOR FOOD I NEVER RECEIVED. $70 total. Every number is a dead end, including the GM. The manager does not care and is not helpful at all. He couldn’t even provide me with a corporate number to call. I had to tell him to write my number down to have the GM call me back, it was not offered. No solution and I’m out $70. I will be reporting this location to the BBB for failing to follow thru or offer help toward a solution, and I will be having my bank report the charge as a scam. Because that’s exactly what it is. And the staff could not care less.
Service: 1
I haven't had LJS in forever!!! Good as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, 3 Piece Chicken Combo, Coleslaw, 2 Chicken Combo, Hushpuppies
Love their
Atmosphere: 5
Food: 5
Service: 5
This order was great, except that I had ordered it online earlier in the day for pickup at 4:30 PM. When we got there around 4:15, they said they had no such order, even though I showed them my online confirmation receipt. Within minutes, the order came through and they got it all together within 5 minutes. Overall, the experience went fairly well...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coleslaw, Hushpuppies
Great family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Battered Cod, Coleslaw, Hushpuppies
The food is always hot and fresh. The employees are always super nice. The best long John's around.
Atmosphere: 3
Food: 5
Service: 5
Good food at a good
Atmosphere: 5
Food: 4
Service: 5
Very nice people the manager is very caring
This was the worst experience I have ever had at a long john silvers. The food was hot on the outside and cold on the inside. The only thing halfway edible was the fries.
Atmosphere: 1
Food: 1
Service: 2
Walked in at 7:30 thinking we’d grab a quick bite to eat. We were told by the counter person they were doing carry out only. We didn’t want to do carry out because the food always gets soggy by the time we make it home. Pretty disappointed. They said they close at 8. It only takes me 5 mins to down a few pieces of fish! Anyway, we left, Googled the location, Google said they close at 9:45. Decided to call, girl who answered said they close at 9. Can’t help but feel like we may have just been discriminated against.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ehhh. It’s ok. Messed up orders occasionally but not bad. Def under staffed. I felt bad for the teenagers working.
Atmosphere: 2
Food: 3
Service: 4
My wife and I walked in dressed in complete pirate clothing and not a single person working there even blinked an eye, for all they know I could've been Long John
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fish and French Fries, Coleslaw, Hushpuppies
I had the fish tacos. They weren't half bad.
Atmosphere: 5
Food: 4
Service: 4
Food was fast and hot. Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
The food was deliciousAmazing I'll be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies