the new pan pizza is a total catfish - it's just awkward fluffy pizza instead of having a crispy pan crust. it also has the price of a large and is given as the size of a small. they forgot my blue cheese for the wings, but sometimes that happens.
I tried to leave a review with the order confirmation instead of on Maps, but the email link doesnt work.
Atmosphere: 5
Food: 1
Service: 5
Matthew Wheat
Makes complete sense that this shop has such horrible ratings. Did not expect much considering the lack of service. We placed an order for dinner at 1800 (through Papa John’s website) with an expected delivery of 1900. Around 1840, a “door dash” driver calls and claims “the road is closed, YOU need to send me an alternate route to your house”. Befuddled since there is no closed route to our house. The driver indicated he would figure it out. Fast forward 30 minutes and we get a call stating the door dash driver brought the order back to Papa John’s. My wife had to go pick it up, yet the Door Dash driver marked the order complete and was told by the manager of Papa John’s that they “can’t refund the $12 tip, nor the delivery charge”. Why? So, the individual that YOUR company chose who was incompetent decided not to do their job, we still have to front a tip for them to do absolutely nothing? Why kind of service is that? Its robbery is what it is. This is the absolute last time we will order from this location! When my wife picked up the food, the manager was rude, had zero regard to the failure on their behalf, indicated there was nothing they could do. Therefore we ultimately paid $70 for cold food and waited close to 2 hours to finally get the food. Absolutely worthless!
Matthew Wheat
Makes complete sense that this shop has a 3 star review. Did not expect much higher than that considering the lack of service. We placed an order for dinner at 1800 (through Papa John’s website) with an expected delivery of 1900. Around 1840, a “door dash” driver calls and claims “the road is closed, YOU need to send me an alternate route to your house”. Befuddled since there is no closed route to our house. The driver indicated he would figure it out. Fast forward 30 minutes and we get a call stating the door dash driver brought the order back to Papa John’s. My wife had to go pick it up, yet the Door Dash driver marked the order complete and was told by the manager of Papa John’s that they “can’t refund the $12 tip, nor the delivery charge”. Why? So, the individual that YOUR company chose who was incompetent decided not to do their job, we still have to front a tip for them to do absolutely nothing? Why kind of service is that? Its robbery is what it is. This is the absolute last time we will order from this location! When my wife picked up the food, the manager was rude, had zero regard to the failure on their behalf, indicated there was nothing they could do. Therefore we ultimately paid $70 for cold food and waited close to 2 hours to finally get the food. Absolutely worthless!
Atmosphere: 1
Food: 1
Service: 1
Isabella R
I have ordered multiple times from this location and every time, without fail, they have always ... ALWAYS!!! messed up the order. I went to the store yesterday to order in person and they still messed the order up!! I told the cashier they also forgot to put extra pepperchinis (like I ordered and paid for) and they dug their unwashed and ungloved hand into the container to get some out!! Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Jeff Brantley
Had a larger order for a birthday party and they had it ready earlier than they said they could which made it much easier to get it to the party on time. All cooked and topped correctly! And the one worker there at opening was so nice
Atmosphere: 5
Food: 5
Service: 5
Richard Maness
Went here for a doordash and the staff was just really terribly slow. They were nice enough but I was there for like 20 mins and they were behind the whole time. Kept saying 5 more mins when really they didn’t know. Super frustrating Edit: No apology for the wait or anything when they handed me the food. they just kind of awkwardly handed it to me and shuffled away
Sarah Lemley
I don't know what's going on today. Normally the quality is pretty good. I know I always order double toppings because I never get enough with just selecting it once.
I know it's hot outside and working in a restaurant sucks with the heatwave but god damn. Every pizza was messed up.
Cheese pizza not cooked well, not enough cheese just sauce in the middle. Pepperoni, Italian Sausage, Black Olive pizza, no black olives. Italian Sausage, Canadian Bacon, Black Olive, Mushroom pizza somehow got Pepperoni and Garlic sauce which wasn't ordered. I have NO idea how extra items were added to that pizza.
Food: 1
Brian Boyd
This is a busy location. The staff here are great and work as fast as possible so keep that in mind when ordering. I recommend this store.
Atmosphere: 5
Food: 5
Service: 5
Marissa Michel
Terrible experience asked for light cheese and got a bread pizza and they are refusing to replace it . Wouldn’t eat here unless you are on a bread diet 😂😂Sad how we spend our hard working money on this should have stuck to my first option dominos!!!
Atmosphere: 1
Food: 1
Service: 1
Wade Burns
This is not the one our delivery would come from, but much prefer this location for pickup! Yummy fresh pizza cooked promptly and ready by the time I get there to grab it!!
I ordered in advance and arrived on time. My food was hot and ready. The employee didn't seem to enjoy his job or my interruption of his day. He handed me my food, but there was no interaction or professional friendliness.
Atmosphere: 2
Food: 3
Service: 2
Raymond Roberts
There seem to be a lot of negative reviews here and I have never experienced the mentioned problems before. I've been ordering from this location for atleast 4 months now. Always spectacular. Today, I received my pizza with the wrong sauce. No big deal either. I called up and Jeremy quickly offered to remake my pizza for me. I went and picked it up and even offered to pay for it since my family ate more than half of the other. He was very nice and adamant that I did not need to pay. I just felt a little bad that I was basically getting a free pizza at this point. I have no issues with this location and will continue to support them! Good work Jeremy and Team!
Atmosphere: 5
Food: 5
Service: 5
orEduNbq
Currently in 2025 and yet despite the 1 foot snowstorm that has MODOT telling people to stay inside, this location has written up every employee who could not attend to work. This is including minors who have had little to no experience driving, are expected to arrive on time on roads currently packed with cars stuck in snow. Absolutely appauling.
Atmosphere: 1
Lillian Shell
First day of the snow storm 2025 in Missouri. The manager is writing up all employees who couldn’t show up. Not a business that cares about their staff. All roads are covered and they’re forcing their 16 year old employees to risk their safety.
Atmosphere: 1
Edgar Raya
Staff is friendly. I ordered my pizza well done and received it burnt. Looking at the reviews it seems that this is a common occurrence. The stuffed crust was completely inedible.
the new pan pizza is a total catfish - it's just awkward fluffy pizza instead of having a crispy pan crust. it also has the price of a large and is given as the size of a small. they forgot my blue cheese for the wings, but sometimes that happens.
I tried to leave a review with the order confirmation instead of on Maps, but the email link doesnt work.
Atmosphere: 5
Food: 1
Service: 5
Makes complete sense that this shop has such horrible ratings. Did not expect much considering the lack of service. We placed an order for dinner at 1800 (through Papa John’s website) with an expected delivery of 1900. Around 1840, a “door dash” driver calls and claims “the road is closed, YOU need to send me an alternate route to your house”. Befuddled since there is no closed route to our house. The driver indicated he would figure it out. Fast forward 30 minutes and we get a call stating the door dash driver brought the order back to Papa John’s. My wife had to go pick it up, yet the Door Dash driver marked the order complete and was told by the manager of Papa John’s that they “can’t refund the $12 tip, nor the delivery charge”. Why? So, the individual that YOUR company chose who was incompetent decided not to do their job, we still have to front a tip for them to do absolutely nothing? Why kind of service is that? Its robbery is what it is. This is the absolute last time we will order from this location! When my wife picked up the food, the manager was rude, had zero regard to the failure on their behalf, indicated there was nothing they could do. Therefore we ultimately paid $70 for cold food and waited close to 2 hours to finally get the food. Absolutely worthless!
Makes complete sense that this shop has a 3 star review. Did not expect much higher than that considering the lack of service. We placed an order for dinner at 1800 (through Papa John’s website) with an expected delivery of 1900. Around 1840, a “door dash” driver calls and claims “the road is closed, YOU need to send me an alternate route to your house”. Befuddled since there is no closed route to our house. The driver indicated he would figure it out. Fast forward 30 minutes and we get a call stating the door dash driver brought the order back to Papa John’s. My wife had to go pick it up, yet the Door Dash driver marked the order complete and was told by the manager of Papa John’s that they “can’t refund the $12 tip, nor the delivery charge”. Why? So, the individual that YOUR company chose who was incompetent decided not to do their job, we still have to front a tip for them to do absolutely nothing? Why kind of service is that? Its robbery is what it is. This is the absolute last time we will order from this location! When my wife picked up the food, the manager was rude, had zero regard to the failure on their behalf, indicated there was nothing they could do. Therefore we ultimately paid $70 for cold food and waited close to 2 hours to finally get the food. Absolutely worthless!
Atmosphere: 1
Food: 1
Service: 1
I have ordered multiple times from this location and every time, without fail, they have always ... ALWAYS!!! messed up the order. I went to the store yesterday to order in person and they still messed the order up!! I told the cashier they also forgot to put extra pepperchinis (like I ordered and paid for) and they dug their unwashed and ungloved hand into the container to get some out!! Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Had a larger order for a birthday party and they had it ready earlier than they said they could which made it much easier to get it to the party on time. All cooked and topped correctly! And the one worker there at opening was so nice
Atmosphere: 5
Food: 5
Service: 5
Went here for a doordash and the staff was just really terribly slow. They were nice enough but I was there for like 20 mins and they were behind the whole time. Kept saying 5 more mins when really they didn’t know. Super frustrating Edit: No apology for the wait or anything when they handed me the food. they just kind of awkwardly handed it to me and shuffled away
I don't know what's going on today. Normally the quality is pretty good. I know I always order double toppings because I never get enough with just selecting it once.
I know it's hot outside and working in a restaurant sucks with the heatwave but god damn. Every pizza was messed up.
Cheese pizza not cooked well, not enough cheese just sauce in the middle.
Pepperoni, Italian Sausage, Black Olive pizza, no black olives.
Italian Sausage, Canadian Bacon, Black Olive, Mushroom pizza somehow got Pepperoni and Garlic sauce which wasn't ordered. I have NO idea how extra items were added to that pizza.
Food: 1
This is a busy location. The staff here are great and work as fast as possible so keep that in mind when ordering. I recommend this store.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience asked for light cheese and got a bread pizza and they are refusing to replace it . Wouldn’t eat here unless you are on a bread diet 😂😂Sad how we spend our hard working money on this should have stuck to my first option dominos!!!
Atmosphere: 1
Food: 1
Service: 1
This is not the one our delivery would come from, but much prefer this location for pickup! Yummy fresh pizza cooked promptly and ready by the time I get there to grab it!!
Food: 5
Service: 5
Restaurantji Recommends
I ordered in advance and arrived on time. My food was hot and ready. The employee didn't seem to enjoy his job or my interruption of his day. He handed me my food, but there was no interaction or professional friendliness.
Atmosphere: 2
Food: 3
Service: 2
There seem to be a lot of negative reviews here and I have never experienced the mentioned problems before. I've been ordering from this location for atleast 4 months now. Always spectacular. Today, I received my pizza with the wrong sauce. No big deal either. I called up and Jeremy quickly offered to remake my pizza for me. I went and picked it up and even offered to pay for it since my family ate more than half of the other. He was very nice and adamant that I did not need to pay. I just felt a little bad that I was basically getting a free pizza at this point. I have no issues with this location and will continue to support them! Good work Jeremy and Team!
Atmosphere: 5
Food: 5
Service: 5
Currently in 2025 and yet despite the 1 foot snowstorm that has MODOT telling people to stay inside, this location has written up every employee who could not attend to work. This is including minors who have had little to no experience driving, are expected to arrive on time on roads currently packed with cars stuck in snow. Absolutely appauling.
Atmosphere: 1
First day of the snow storm 2025 in Missouri. The manager is writing up all employees who couldn’t show up. Not a business that cares about their staff. All roads are covered and they’re forcing their 16 year old employees to risk their safety.
Atmosphere: 1
Staff is friendly. I ordered my pizza well done and received it burnt. Looking at the reviews it seems that this is a common occurrence. The stuffed crust was completely inedible.
Atmosphere: 3
Food: 1
Service: 3
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