Food is good. Service ok. When you dine in you have to order threw a kiosk. Won't dine in again because of that.
Michele Jackson
Timmy is a fantastic Host! We thought he owned the place, because he definitely gives 5 start service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Chili Mac, Cheese Fries, Frisco Melt, Dr Pepper, Double Cheeseburger and Fries, Chili Cheese Fries, Beef Tallow Fries
Clark Ammons
My kids wanted to go to Steak 'n Shake to try their chili fries, had their Eggnog shake and was expecting it to taste more like eggnog but, it was not what I was expecting. Was okay but didn't have the flavor that normal eggnog has.
Atmosphere: 3
Food: 3
Service: 4
stephanie benhardt
Everyone was laughing having a good time when we pulled up to the window. We ordered number seven with hot fries and they were laughing and looked out at us when we got our food. The fries were put back into the fryer and fried again to make them hot they were so hard you couldn’t even eat them. What a disappointment and the manager did it he ought to be wrote up.you can tell by the looks and taste that they’re refried horrible
Atmosphere: 3
Food: 3
Service: 3
Mary Newberry
Excellent service and thier food was amazing!
Atmosphere: 5
Food: 5
Service: 5
DBZ x Ghoul
Good food and great service.
Atmosphere: 5
Food: 5
Service: 5
Scott Mcmanus
The manager tried to touch me.
Wonderfully Weird
Not my first time visiting this restaurant but I’m not crazy about the kiosk only life for our elderly, also machine asks for a tip after literally nearly full self service Food was amazing per usual Everyone was nice The barcode scan for drink needs to be discarded immediately Besides that it was a good experience, clean, bathroom was just ok, all in all 4outta 5
Atmosphere: 4
Food: 5
Service: 2
Megan Tripp
Literally the cleanest, kindest, and best steak n shake in the area. The others are trash compared to this location. Its always clean, quick, food is correct and fresh. I live 5 minutes from the High Ridge location and will drive to Arnold, the difference is just that great.
Steak n shake has lost its appeal for me. First it was they stopped making malts, then they stopped having the pepper bottles that made their chili so much better. They got rid of waiters and waitresses. No they use kiosk and if you order a meal combo with fires and a drink and then you think your adding a chili it automatically substitutes the chili for the fries. Then you need to scan for your drink and when you get your refill if you hesitate filling it it stops and you can't fill it completely. Not a big deal but the beef tallow fries are not as good as whatever they were frying them in before. A world of difference from what they used to be.
Atmosphere: 3
Food: 3
Service: 3
John W
Where the bacon is paid for?
Mike N
Bring back the wait staff. The kiosks suck! Terrible experience. This place used to be my favorite restaurant. Sad what it's become.
Atmosphere: 1
Food: 3
Service: 1
Matthew Ball
Great service besides management.
Food: 3
Service: 3
stlcards.
Great food. Had a payment issue and it was resolved immediately. Crystal was awesome.
Food is good. Service ok. When you dine in you have to order threw a kiosk. Won't dine in again because of that.
Timmy is a fantastic Host! We thought he owned the place, because he definitely gives 5 start service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Chili Mac, Cheese Fries, Frisco Melt, Dr Pepper, Double Cheeseburger and Fries, Chili Cheese Fries, Beef Tallow Fries
My kids wanted to go to Steak 'n Shake to try their chili fries, had their Eggnog shake and was expecting it to taste more like eggnog but, it was not what I was expecting. Was okay but didn't have the flavor that normal eggnog has.
Atmosphere: 3
Food: 3
Service: 4
Everyone was laughing having a good time when we pulled up to the window. We ordered number seven with hot fries and they were laughing and looked out at us when we got our food. The fries were put back into the fryer and fried again to make them hot they were so hard you couldn’t even eat them. What a disappointment and the manager did it he ought to be wrote up.you can tell by the looks and taste that they’re refried horrible
Atmosphere: 3
Food: 3
Service: 3
Excellent service and thier food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Good food and great service.
Atmosphere: 5
Food: 5
Service: 5
The manager tried to touch me.
Not my first time visiting this restaurant but I’m not crazy about the kiosk only life for our elderly, also machine asks for a tip after literally nearly full self service
Food was amazing per usual
Everyone was nice
The barcode scan for drink needs to be discarded immediately
Besides that it was a good experience, clean, bathroom was just ok, all in all 4outta 5
Atmosphere: 4
Food: 5
Service: 2
Literally the cleanest, kindest, and best steak n shake in the area. The others are trash compared to this location. Its always clean, quick, food is correct and fresh. I live 5 minutes from the High Ridge location and will drive to Arnold, the difference is just that great.
Atmosphere: 5
Food: 5
Service: 5
The food is always great as well as the service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Steak n shake has lost its appeal for me. First it was they stopped making malts, then they stopped having the pepper bottles that made their chili so much better. They got rid of waiters and waitresses. No they use kiosk and if you order a meal combo with fires and a drink and then you think your adding a chili it automatically substitutes the chili for the fries. Then you need to scan for your drink and when you get your refill if you hesitate filling it it stops and you can't fill it completely. Not a big deal but the beef tallow fries are not as good as whatever they were frying them in before. A world of difference from what they used to be.
Atmosphere: 3
Food: 3
Service: 3
Where the bacon is paid for?
Bring back the wait staff. The kiosks suck! Terrible experience. This place used to be my favorite restaurant. Sad what it's become.
Atmosphere: 1
Food: 3
Service: 1
Great service besides management.
Food: 3
Service: 3
Great food. Had a payment issue and it was resolved immediately. Crystal was awesome.
Atmosphere: 5
Food: 5
Service: 5
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