August 2025: good food, good customer service, but it was super hot and humid inside......
Atmosphere: 3
Food: 5
Service: 4
Samantha K
Excellent st. Louis BBQ. Almost always get turkey and it is consistent and delicious.
Atmosphere: 5
Food: 5
Service: 5
Sunni
On a road trip and had to make a little detour for Sugarfire! Happy comfort food! Grab a Mississippi Mud Pie if you have anything to celebrate 😋
Atmosphere: 5
Food: 5
Service: 5
Terry Sanders
Got the brisket cheesecake, I've actually have had this before, I work out in Overland and it was actuallypretty good, when i ordered it again i choose to get the cheese on the side, i felt like they kinda drowned it a bit, but live in Arnold, so I got one from the Arnold location. Horrible!!! Dry and to much seasoning. Very disappointed!!
Danielle Harmon
I order my food to go i drive a big rig would be out all night and git some mix match bbq souce for house but a ribe and briaket with corn breed and fried and some other stuff but the lady who checked me out didnt want give give me to go bbq sauce she want to us the ones i got and was rud..among that as i was standing while she was putting stuff in bag she said you can go get your drink like i cant stand there while she bag my stuff and she said stuff with attitude..next time ill ask for my money back
Rick Nies
Great barbecue good brisket good pulled pork
Atmosphere: 5
Food: 5
Service: 5
Matt Tuesday (Tuesday)
Automatic tip on the bill is CRAZY. The oldest female employee was very nice and helpful. The second oldest not so much. I won’t get into it, but big time attitude. Her attitude was such a turnoff that I won’t come back regardless of how good it is . If I’m doing something wrong I get it, I’m x-military and can take a beating better than most, but it’s how you approach it. I had to really bite my tongue. Long story short, I’m good, never again.
Atmosphere: 3
Food: 3
Service: 2
MrHamncheeve
Disgusting mac n cheese tasted like it was from a can. Everything was cold forgot things. Meat was fatty horrible. Fries old and crusty burnt not fresh at all. its went down hill bad waste of 70 dollars. I was pissed. Then I call and never get a call back so clearly poor customer service as well.
Jamie Abdallah
I had the brisket Delicious! My husband had the Steak brisket. And he said it was delicious! I always love this place. It’s so fantastic! And the one in Arnold is like a little gem. Hidden away from all the other restaurants and there’s not tons of people in here all the time. The service is fast and the people here are so friendly!
Mayci K
BUGS. EVERYWHERE. Just kidding, but there are definitely an immense amount of flies here. The food was mediocre, we got brisket and it was fine, little fatty. Slightly overpriced. No need for reservations, nobody was there but us.
Tonight was our first time at Sugarfire and will be our last time. 1st they want a tip for doing nothing just ringing up our order 2nd the food is expensive and you get tiny portions 3rd the service was terrible and the employees were rude 4th the food didn’t taste good (all 3 of us ordered pulled pork plates) the pork was full of fat and no flavor, the fries were old and cold, the potato salad had no flavor and the only thing that we had that was good was the baked beans. All so there was gnats flying around everywhere. Terrible experience we won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Barney Kemp
Their burgers are great! Fries were kinda cold and stiff. The soda was different but pretty good. The prices were insain! Way to rich for my blood. I probably will never go back again. The people seemed nice though.
Atmosphere: 5
Food: 3
Service: 5
James Hritz
Spent $40.00 on 2 brisket sandwiches with a side each. Worst brisket I have ever had at a Sugarfire restaurant. Dry, 50% fat and about as much smoke flavor as the cardboard box they came in. Will not be going back, at least to this location!
Blermo2
Small portions. Dry burgers. $70 for 2 adults and two kids.
Ed Meyer
The BBQ is great. The sides are ok. Potatoe salad needs work. Potatoes seem to be way undercooked.
August 2025: good food, good customer service, but it was super hot and humid inside......
Atmosphere: 3
Food: 5
Service: 4
Excellent st. Louis BBQ.
Almost always get turkey and it is consistent and delicious.
Atmosphere: 5
Food: 5
Service: 5
On a road trip and had to make a little detour for Sugarfire! Happy comfort food! Grab a Mississippi Mud Pie if you have anything to celebrate 😋
Atmosphere: 5
Food: 5
Service: 5
Got the brisket cheesecake, I've actually have had this before, I work out in Overland and it was actuallypretty good, when i ordered it again i choose to get the cheese on the side, i felt like they kinda drowned it a bit, but live in Arnold, so I got one from the Arnold location. Horrible!!! Dry and to much seasoning. Very disappointed!!
I order my food to go i drive a big rig would be out all night and git some mix match bbq souce for house but a ribe and briaket with corn breed and fried and some other stuff but the lady who checked me out didnt want give give me to go bbq sauce she want to us the ones i got and was rud..among that as i was standing while she was putting stuff in bag she said you can go get your drink like i cant stand there while she bag my stuff and she said stuff with attitude..next time ill ask for my money back
Great barbecue good brisket good pulled pork
Atmosphere: 5
Food: 5
Service: 5
Automatic tip on the bill is CRAZY. The oldest female employee was very nice and helpful. The second oldest not so much. I won’t get into it, but big time attitude. Her attitude was such a turnoff that I won’t come back regardless of how good it is . If I’m doing something wrong I get it, I’m x-military and can take a beating better than most, but it’s how you approach it. I had to really bite my tongue. Long story short, I’m good, never again.
Atmosphere: 3
Food: 3
Service: 2
Disgusting mac n cheese tasted like it was from a can. Everything was cold forgot things. Meat was fatty horrible. Fries old and crusty burnt not fresh at all. its went down hill bad waste of 70 dollars. I was pissed. Then I call and never get a call back so clearly poor customer service as well.
I had the brisket Delicious! My husband had the Steak brisket. And he said it was delicious! I always love this place. It’s so fantastic! And the one in Arnold is like a little gem. Hidden away from all the other restaurants and there’s not tons of people in here all the time. The service is fast and the people here are so friendly!
BUGS. EVERYWHERE. Just kidding, but there are definitely an immense amount of flies here. The food was mediocre, we got brisket and it was fine, little fatty. Slightly overpriced. No need for reservations, nobody was there but us.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Tonight was our first time at Sugarfire and will be our last time. 1st they want a tip for doing nothing just ringing up our order 2nd the food is expensive and you get tiny portions 3rd the service was terrible and the employees were rude 4th the food didn’t taste good (all 3 of us ordered pulled pork plates) the pork was full of fat and no flavor, the fries were old and cold, the potato salad had no flavor and the only thing that we had that was good was the baked beans. All so there was gnats flying around everywhere. Terrible experience we won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Their burgers are great! Fries were kinda cold and stiff. The soda was different but pretty good. The prices were insain! Way to rich for my blood. I probably will never go back again.
The people seemed nice though.
Atmosphere: 5
Food: 3
Service: 5
Spent $40.00 on 2 brisket sandwiches with a side each. Worst brisket I have ever had at a Sugarfire restaurant. Dry, 50% fat and about as much smoke flavor as the cardboard box they came in. Will not be going back, at least to this location!
Small portions. Dry burgers. $70 for 2 adults and two kids.
The BBQ is great. The sides are ok. Potatoe salad needs work. Potatoes seem to be way undercooked.
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