McDonald's
Hwy 5 &, MO-14, Ava
(417) 683-5727
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usually i don’t have a ton of problems with this particular Mcdonald’s but today was different. went to get some breakfast today and not only was our order was wrong when said to us 2 different times in the drive thru, but our breakfast sandwiches (a mcgriddle & sausage egg & cheese biscuit) were a complete mess upon opening. not only that, but neither one was properly wrapped. they looked like someone just squished the wrapper on and threw it in the bag (ON TOP of the hashbrowns too, i should add). also, the way the sandwiches were put together made them look gross. both of the sandwiches had cheese on them but the slices were both hanging halfway out of the sandwiches. i had sauce added to mine, but they overloaded it on the piece of cheese that was hanging out so it just got super messy upon opening too & barely any made it onto the sandwich. we also got 2 coffees which were completely watered down. i’ve never been so disappointed with the service at a mcdonald’s, so i just had to say something. the manager specifically (i’m assuming the person who was in a different uniform compared to all of the other employees was the manager just fyi) was seen just throwing things into bags and looked like she was walking around aimlessly in the kitchen. wish we could’ve gotten some kind of refund but instead i’m just hoping for a better experience the next time we go there! i had photos of my sandwich specifically to post with this review but it’s not showing the option to upload a photo with it, just fyi.
Atmosphere: 2
Food: 1
Service: 2
The bathrooms have been dirty last two times I visited and you can smell them in the back lobby.
Atmosphere: 1
Food: 5
Service: 5
Very slow and rude employees 😒
Atmosphere: 2
Food: 3
Service: 1
Food was dried out and not prepared correctly. The only thing that was fresh and hot was the fries. I also had another family member order chicken sandwiches about 30 minutes after me. Their's were very dried out and did not even look edible.
Must have been a really bad off day at McDonald's today because the food is usually good but today looked like dumpster food. 😔
One person at the counter a line of customers waiting fountain drink machine was down bathrooms were unsatisfactory the place has went down hill and there is no menu in the restaurant and no seating
I've made several orders for a private client within the past month and almost every single order they got wrong. I ordered 2 bacon egg no cheese biscuits, and when I got to the order he repeated to me my order only to find that it was a steak,egg,no cheese biscuit with onions on it. I personally wouldn't waste my time here. That's just one of the mistakes they've made. Some days I can see a manager is back there and it's still getting messed up.
Incomplete order, but it was fixed.
Messed up our food order but the food itself was good
Fast & friendly this time
I would NO LONGER RECOMMEND!!!
No BBQ on my BBQ QPC, salt on NO Salt fries, no Pickles on EXTRA pickle happy meals, never gave the drinks that go with the happy meals… and to top it off, spoiled lettuce on the QPC deluxe…
Restaurantji Recommends
We're only here 6 or 7 times a week. So it must be good or we'd go somewhere else. They've changed something with the sodas, used to be we'd get one with weak syrup or no fizz, lately all is good.
The older man in the Drive-Thru on night shift is a very kind man. He Offered to get me another chocolate shake. I ordered three and all three were mostly vanilla. I got the replacement and it was just about the same. This isn't the first time I've ordered a milkshake in the past 2 months. And each time was disappointing. Each shift needs to be on top of the milkshake machine. So the customers gets a good quality product.
There coffee machine has been down for at least a month or longer. I use to come here just for the coffee.. now not at all.
The staff was absolutely incredible, food was fresh, store was clean.
100% recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Sandwich, French Fries
One of the more consistent McDonald’s when it comes to service and food quality
Atmosphere: 4
Food: 3
Service: 4
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