It feels like it's something every time I visit... I'll say their hot mocha's are good. However, their chai's are weak, didn't know what skim milk was, and a lack of flavoring choices compared to other coffee places. But today's visit really cemented the poor review. I ordered a cafe au lait. That standard and a common drink at a coffee shop. I was told they don't have those and I said it's coffee and milk, nope don't have it. That's just ridiculous that a coffee shop doesn't know what it is. Like ring up a coffee and add milk!
Food: 3
Service: 5
Jamie
Pricey, but great drinks
Service: 5
Recommended dishes: Cocomo, White Chocolate
Michael Stewart
I went to Dutch Bros today Around 12:30 pm. My kids and I have always loved coming here, until today. We ordered two kids smoothies. One with boba, one with cream. Only because my youngest is highly allergic to dairy: and I have an allergy to dairy as well. Both drinks were made with cream. I let the two girls know it wasn’t made correctly, into which they asked for both back and poured them both in the drain.
When we received the remake we drove off; thinking it was going to be good this time. We had not even left the parking lot when my daugher took her first drink and the Lid- not being put on correctly- popped completely off spilling the whole drink all over my brand new 2024 bronco. Not to mention the chai I ordered with oat milk was made with dairy, as my lips started itching immediately from my allergy. Also, the new drink with boba we Paid for had no boba.
I drove back through the window, waiting for the other cars to go through. letting the two girls know what happened (I have have never seen them there before) and letting them Know that I needed #1 napkins #2 they didn’t put the drink lid on and it spilled A whole drink all over my brand new car and #3 the Chai had dairy (it makes my lips itch almost immediately from my dairy allergy)
They asked if I wanted them to make a “new drink” while they laughed and rolled their eyes about it- which I said to both of them, I don’t know what’s so funny?
My new car having a drink spilled all over it and my 7 year old, or you putting dairy in my drinks when we have a daughter with severe dairy allergies.I’ve never experienced such a bad attitude ever-
If this was my company - I would never hire anyone who treats their customers like this- and they would be fired immediately. This is probably the worst customer service I’ve experienced ever, I wish I didn’t tip these rude inconsiderate ladies. Funny my little drinks cost $22 and this is how I was treated
Ashley Sims
I loved how friendly they are I ❤ it keep it up guys!!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Energize Now with Dutch Bros
Kaylan Denny
We've been to quite a few different Dutch Bros locations and this one continues to be the best. Always friendly and they make the best drinks consistently.
Atmosphere: 5
Food: 5
Service: 5
LJ M
Love the coffee, love the ease if ordering. When it's busy they come to the car and take orders and it gets people through faster. Always friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Annihilator
Gwen Basden
I've only visited a couple of times, but no complaints. Today I had a mangonada lemonade. I think this will make me a frequent visitor!
Service: 5
Molly Mason
Micky and Mason are so awesome! Always so nice and accommodating
Atmosphere: 5
Food: 5
Service: 5
Sheri Blessing
Terrible customer service. Coffee isn't bad though for a "fast-food" type coffee shop.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Golden Eagle
nbdeadgirl (nikki)
Super nice, the drinks were really good and we loved the stickers we got!
It feels like it's something every time I visit... I'll say their hot mocha's are good. However, their chai's are weak, didn't know what skim milk was, and a lack of flavoring choices compared to other coffee places. But today's visit really cemented the poor review. I ordered a cafe au lait. That standard and a common drink at a coffee shop. I was told they don't have those and I said it's coffee and milk, nope don't have it. That's just ridiculous that a coffee shop doesn't know what it is. Like ring up a coffee and add milk!
Food: 3
Service: 5
Pricey, but great drinks
Service: 5
Recommended dishes: Cocomo, White Chocolate
I went to Dutch Bros today Around 12:30 pm. My kids and I have always loved coming here, until today. We ordered two kids smoothies. One with boba, one with cream. Only because my youngest is highly allergic to dairy: and I have an allergy to dairy as well. Both drinks were made with cream. I let the two girls know it wasn’t made correctly, into which they asked for both back and poured them both in the drain.
When we received the remake we drove off; thinking it was going to be good this time. We had not even left the parking lot when my daugher took her first drink and the Lid- not being put on correctly- popped completely off spilling the whole drink all over my brand new 2024 bronco. Not to mention the chai I ordered with oat milk was made with dairy, as my lips started itching immediately from my allergy. Also, the new drink with boba we
Paid for had no boba.
I drove back through the window, waiting for the other cars to go through. letting the two girls know what happened (I have have never seen them there before) and letting them
Know that I needed #1 napkins
#2 they didn’t put the drink lid on and it spilled
A whole drink all over my brand new car
and #3 the Chai had dairy (it makes my lips itch almost immediately from my dairy allergy)
They asked if I wanted them to make a “new drink” while they laughed and rolled their eyes about it- which I said to both of them,
I don’t know what’s so funny?
My new car having a drink spilled all over it and my 7 year old, or you putting dairy in my drinks when we have a daughter with severe dairy allergies.I’ve never experienced such a bad attitude ever-
If this was my company - I would never hire anyone who treats their customers like this- and they would be fired immediately. This is probably the worst customer service I’ve experienced ever, I wish I didn’t tip these rude inconsiderate ladies. Funny my little drinks cost $22 and this is how I was treated
I loved how friendly they are I ❤ it keep it up guys!!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Energize Now with Dutch Bros
We've been to quite a few different Dutch Bros locations and this one continues to be the best. Always friendly and they make the best drinks consistently.
Atmosphere: 5
Food: 5
Service: 5
Love the coffee, love the ease if ordering. When it's busy they come to the car and take orders and it gets people through faster. Always friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Annihilator
I've only visited a couple of times, but no complaints. Today I had a mangonada lemonade. I think this will make me a frequent visitor!
Service: 5
Micky and Mason are so awesome! Always so nice and accommodating
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. Coffee isn't bad though for a "fast-food" type coffee shop.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Golden Eagle
Super nice, the drinks were really good and we loved the stickers we got!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hands down the best coffee. I will literally drive out of my way for an iced kicker
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kicker
Coffee is good. Try the golden eagle.
Food: 4
Service: 4
Recommended dishes: Golden Eagle
I enjoyed the vanilla caramel golden eagle. Delicious hot drink. Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Eagle
My daughter has found there mocha coffee very much to her liking - better than starbucks!
Atmosphere: 5
Food: 5
Service: 5
Just can't say enough about Dutch Bros. Always a good experience and the drink selections are great.
Atmosphere: 4
Service: 4
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