I've only been to this location twice and both times it's been so painfully slow. I understand that not every location is freaky fast. But both times I've come to this location I've waited over 10 minutes for one sandwich
Jon Miller
3 strikes, I'm out. This was the 3rd consecutive time that we've gotten our sandwiches home, and they failed to make them correctly. It only chaps my hide because they never forget to charge me for adding bacon or cheese, but continously fail to put it on the sandwiches. This is where I'm at: Deleting their App. ....which sucks, because their sandwiches are good; expensive, but good. Feel like I've been ripped off when they do this ALL the time.
Atmosphere: 4
Food: 4
Service: 5
Al Smith
I guess twenty five dollars doesn't get you a full soda delivered
Atmosphere: 3
Food: 3
Service: 1
Carla Jones
So I ordered two sandwiches with chips and pickles. One 1 bag of chips, no pickles and my sandwich was supposed to have mayo. And the just said they could give me a credit for the missing chips. How about compensating for the other missed items and the fact that my meal was ruined because of all the missing items.ššš¤
Atmosphere: 1
Food: 3
Service: 1
Steven Robles
Store was completely empty. Not a soul. We waited for 10 minutes and decided to leave. Management should look into getting new employees.
Mr. BretS.
Always good, but pricey!!!
Food: 5
Service: 5
Tim Fields
They don't give what you want. They don't listen. Just paid for something that I did not want.
Sara Roberts
Not freaky fast today. Waited in drive through way too long
Atmosphere: 3
Food: 3
Service: 1
Jennifer Zeller
Came here after the Belton Subway workers were super rude and both the lady with red hair and a black man with a beard and glasses were super nice and helpful. And patient! Iāll be returning here!!
Atmosphere: 5
Food: 5
Service: 5
emily sunseri
Always get my sandwich right, bread is good, veggies are fresh
Absolutely terrible service. Do not go to this jimmy johns.
Beth Austin
Complete disaster. Never going to this store again. Ordered a sandwich box and pickles the afternoon before for 10:15am pick up. Decided to show up at 10:20 to give a little extra time to make the 6 sandwiches. Pulled up and wait about 2min to be acknowledged through the drive thru speaker (the worker was out front on her phone then ran in to assist me). Told her I had a pick up order, she asked for who? I said my name. She said ok we are finishing that up, should be just a few minutes, please pull forward. Ok thatās fine. Pull up. After almost 10 minutes Iām handed a box and a half hearted apology for the delay. I asked where my pickles are and she says I didnāt have any. I show my online receipt and she says oh thatās weird it will be a few more minutes. During this time Iām like I wonder why they werenāt on the paper receipt. So I go look at it on the box (thankfully), they gave me someone elseās order. I get her attention, āhey this isnāt even my order, this is some Porscha ladyās.ā She proceeds to say oh noā¦ runs off, comes back, we are working on yours now! It will be 8-9 more minutes. After 20min waiting in the drive thru, given the wrong order and just the whole messā¦ Iām given the right order and I get home, open the box, mayo all over the sandwiches when the order said no mayo, take packets. Two of my friends donāt eat mayo and wouldnāt even eat the sandwiches. Not a single thing went right. Incompetent, careless employees. (Sun April 13th this happened)
Atmosphere: 2
Food: 3
Service: 1
Channing Paine
Request for Refund ā Repeated Order Issues
Dear Jimmy John's Belton location Customer Service,
I have ordered from your company THREE separate times, and unfortunately, each time my order has been incorrect. Despite my patience and willingness to give your service multiple chances, my most recent order was also wrong.
When I reached out, I was told they'd have their driver send out the correct order and was hung up on, no apology for the mistake, an hour later I had not received anything and called the store and was told they could only offer a credit to my account instead of a refund then hung up on me again. However, since I no longer plan to order from your company due to repeated mistakes, a credit is not a suitable resolution. I kindly request a full refund for my most recent order, as I did not receive what I paid for.
I would appreciate a prompt response and a resolution to this issue. Thank you for your time.
Best, Channing P.
Andy Albor
Iāve ordered a #12 and the sandwich only came with cheese and lettuce. No turkey nor avocados were added.
Atmosphere: 1
Food: 1
Service: 1
Ron Berg
Must be stale bun Sunday I bought two subs today with rock hard buns.
I've only been to this location twice and both times it's been so painfully slow. I understand that not every location is freaky fast. But both times I've come to this location I've waited over 10 minutes for one sandwich
3 strikes, I'm out. This was the 3rd consecutive time that we've gotten our sandwiches home, and they failed to make them correctly. It only chaps my hide because they never forget to charge me for adding bacon or cheese, but continously fail to put it on the sandwiches. This is where I'm at: Deleting their App. ....which sucks, because their sandwiches are good; expensive, but good. Feel like I've been ripped off when they do this ALL the time.
Atmosphere: 4
Food: 4
Service: 5
I guess twenty five dollars doesn't get you a full soda delivered
Atmosphere: 3
Food: 3
Service: 1
So I ordered two sandwiches with chips and pickles. One 1 bag of chips, no pickles and my sandwich was supposed to have mayo. And the just said they could give me a credit for the missing chips. How about compensating for the other missed items and the fact that my meal was ruined because of all the missing items.ššš¤
Atmosphere: 1
Food: 3
Service: 1
Store was completely empty. Not a soul. We waited for 10 minutes and decided to leave. Management should look into getting new employees.
Always good, but pricey!!!
Food: 5
Service: 5
They don't give what you want. They don't listen. Just paid for something that I did not want.
Not freaky fast today. Waited in drive through way too long
Atmosphere: 3
Food: 3
Service: 1
Came here after the Belton Subway workers were super rude and both the lady with red hair and a black man with a beard and glasses were super nice and helpful. And patient! Iāll be returning here!!
Atmosphere: 5
Food: 5
Service: 5
Always get my sandwich right, bread is good, veggies are fresh
Food: 5
Service: 5
Restaurantji Recommends
Absolutely terrible service. Do not go to this jimmy johns.
Complete disaster. Never going to this store again. Ordered a sandwich box and pickles the afternoon before for 10:15am pick up. Decided to show up at 10:20 to give a little extra time to make the 6 sandwiches. Pulled up and wait about 2min to be acknowledged through the drive thru speaker (the worker was out front on her phone then ran in to assist me). Told her I had a pick up order, she asked for who? I said my name. She said ok we are finishing that up, should be just a few minutes, please pull forward. Ok thatās fine. Pull up. After almost 10 minutes Iām handed a box and a half hearted apology for the delay. I asked where my pickles are and she says I didnāt have any. I show my online receipt and she says oh thatās weird it will be a few more minutes. During this time Iām like I wonder why they werenāt on the paper receipt. So I go look at it on the box (thankfully), they gave me someone elseās order. I get her attention, āhey this isnāt even my order, this is some Porscha ladyās.ā She proceeds to say oh noā¦ runs off, comes back, we are working on yours now! It will be 8-9 more minutes. After 20min waiting in the drive thru, given the wrong order and just the whole messā¦ Iām given the right order and I get home, open the box, mayo all over the sandwiches when the order said no mayo, take packets. Two of my friends donāt eat mayo and wouldnāt even eat the sandwiches. Not a single thing went right. Incompetent, careless employees. (Sun April 13th this happened)
Atmosphere: 2
Food: 3
Service: 1
Request for Refund ā Repeated Order Issues
Dear Jimmy John's Belton location Customer Service,
I have ordered from your company THREE separate times, and unfortunately, each time my order has been incorrect. Despite my patience and willingness to give your service multiple chances, my most recent order was also wrong.
When I reached out, I was told they'd have their driver send out the correct order and was hung up on, no apology for the mistake, an hour later I had not received anything and called the store and was told they could only offer a credit to my account instead of a refund then hung up on me again. However, since I no longer plan to order from your company due to repeated mistakes, a credit is not a suitable resolution. I kindly request a full refund for my most recent order, as I did not receive what I paid for.
I would appreciate a prompt response and a resolution to this issue. Thank you for your time.
Best,
Channing P.
Iāve ordered a #12 and the sandwich only came with cheese and lettuce. No turkey nor avocados were added.
Atmosphere: 1
Food: 1
Service: 1
Must be stale bun Sunday I bought two subs today with rock hard buns.
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