Great friendly staff really made you feel happy to interact with them lunch crew on 1/14/2026
Atmosphere: 5
Food: 5
Service: 5
Amanda Fox
Today was the first time I have eaten at a Pepper Jax and I was not disappointed. Not only was the food delicious but the customer service a 10 out of 10! Everyone working this afternoon was phenomenal (3 guys and a young woman) and they all worked as a team so well! Will be back again because all of the above!
My first trip to eat at Pepper Jax Grill in Belton. By their sign it’s always been difficult to tell what type of restaurant it is. So I’ve never eaten at a Pepper Jax Grill. At first glance I thought a Mexican restaurant yet a closer look you see Philly for Philly Steak sandwich which I seem to always think of Philadelphia steak sandwich. This particular restaurant never seems to have any guests which also tells me a lot. So today I chose to experiment where I ate dinner. Pepper Jax Grill’s menu, much like Chipotle’s, initially I had a hard time figuring out the menu. Much of what I saw like the sauces I don’t eat. I wasn’t sure of the whole process of ordering. After being asked by the grill cook what I wanted I was still unsure and told her that. I told her I wasn’t sure trying to understand the menu and mentioned a couple of things of which the cook could not hear me due to the noise level where she was. She said speak up. After several attempts she got very short with me. I then raised my voice real loud and she finally heard me. I watch her cook the Philly meat which wasn’t much meat. Then the next person put the meat on a bun. The meat was so little the bun didn’t hardly have any meat. He then took the sandwich dropped into a sandwich box closed it up and began ringing it up. I then asked if the sandwich got any of the things like lettuce and other items. That’s when he gave me this being nice tone of voice while disrespecting me verbal attitude. He said ya can get that if you want it. That statement coupled with the kind disrespect I said forget it then. It was like I was putting them out by finishing my sandwich. He asked if it was to go or eat in. I replied to go now, I had intended to eat in, so I can get out here. A $12 sandwich with almost nothing on it. No value there. I could have gotten 50% more food for $9. I review restaurants frequently because I eat 3 meals a day in restaurants. I travel on vacation cross country and around Missouri and KC stopping to eat at all kinds of restaurants. Some restaurant reviews I’ve given has generated as many as 100,000 plus views in as little as a few months. The question I’ve asked my self many times about this Belton restaurant is why they seldom have customers. Tonight that was fully answered. I would not recommend this restaurant.
Atmosphere: 2
Food: 1
Service: 1
Shawn Teegarden
Place needs a facelift.
Atmosphere: 3
Food: 5
Service: 3
Amber Killingsworth
I got the shrimp bowl w two sauces and onions and mushrooms. And fries w half shredded cheese and half cheese sauce. I received shrimp and rice w three mushrooms, a few grilled onions and maybe a teaspoon of sauce. Just one sauce. And fries w cheese sauce on the side. Not at all impressed and would have returned it for a refund if I was in the restaurant.
Food: 1
MattyBDidItAgain
Do NOT eat here if you have any food allergies! They consistently cross-contaminate even after you tell them you have an allergy.
Atmosphere: 3
Food: 1
Service: 3
Rick Roper
I work here in town so having a limited window of lunch, its crucial to know what restaurants truly takes care of their customers, PEPPER JAX Belton has and does an excellent job, food is fresh, made to order, and served with a smile, Please confirm that this is only temporary closing, that the store will reopen, the food, service and people are awesome.
Atmosphere: 5
Food: 5
Service: 5
Jason Simmons
Best Philly around the KC Metro. The mother and daughter working were so sweet and having fun working. Appreciate their positive attitudes!
Atmosphere: 5
Food: 5
Service: 5
Carrie W
Thry were unbelievably understaffed, but the staff that WAS there was hustling and doing everything they coukd, and still making good food. Corporate should give them better staffing levels at oeak times.
Fountain drinks only a few worked other's were just seltzer with no syrup flavor
Atmosphere: 2
Food: 3
Service: 3
Mychelle Blank
Great cheesesteaks here! Absolutely loaded with whatever you want in a sandwich. Service is professional and swift and the eating area is clean and well lit. Highly recommended!
Great friendly staff really made you feel happy to interact with them lunch crew on 1/14/2026
Atmosphere: 5
Food: 5
Service: 5
Today was the first time I have eaten at a Pepper Jax and I was not disappointed. Not only was the food delicious but the customer service a 10 out of 10! Everyone working this afternoon was phenomenal (3 guys and a young woman) and they all worked as a team so well! Will be back again because all of the above!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Philly Cheese Steak Sandwich, Steak
Ariel was amazing 👏
Atmosphere: 5
Food: 4
Service: 5
My first trip to eat at Pepper Jax Grill in Belton. By their sign it’s always been difficult to tell what type of restaurant it is. So I’ve never eaten at a Pepper Jax Grill. At first glance I thought a Mexican restaurant yet a closer look you see Philly for Philly Steak sandwich which I seem to always think of Philadelphia steak sandwich. This particular restaurant never seems to have any guests which also tells me a lot. So today I chose to experiment where I ate dinner. Pepper Jax Grill’s menu, much like Chipotle’s, initially I had a hard time figuring out the menu. Much of what I saw like the sauces I don’t eat. I wasn’t sure of the whole process of ordering. After being asked by the grill cook what I wanted I was still unsure and told her that. I told her I wasn’t sure trying to understand the menu and mentioned a couple of things of which the cook could not hear me due to the noise level where she was. She said speak up. After several attempts she got very short with me. I then raised my voice real loud and she finally heard me. I watch her cook the Philly meat which wasn’t much meat. Then the next person put the meat on a bun. The meat was so little the bun didn’t hardly have any meat. He then took the sandwich dropped into a sandwich box closed it up and began ringing it up. I then asked if the sandwich got any of the things like lettuce and other items. That’s when he gave me this being nice tone of voice while disrespecting me verbal attitude. He said ya can get that if you want it. That statement coupled with the kind disrespect I said forget it then. It was like I was putting them out by finishing my sandwich. He asked if it was to go or eat in. I replied to go now, I had intended to eat in, so I can get out here. A $12 sandwich with almost nothing on it. No value there. I could have gotten 50% more food for $9. I review restaurants frequently because I eat 3 meals a day in restaurants. I travel on vacation cross country and around Missouri and KC stopping to eat at all kinds of restaurants. Some restaurant reviews I’ve given has generated as many as 100,000 plus views in as little as a few months. The question I’ve asked my self many times about this Belton restaurant is why they seldom have customers. Tonight that was fully answered. I would not recommend this restaurant.
Atmosphere: 2
Food: 1
Service: 1
Place needs a facelift.
Atmosphere: 3
Food: 5
Service: 3
I got the shrimp bowl w two sauces and onions and mushrooms. And fries w half shredded cheese and half cheese sauce. I received shrimp and rice w three mushrooms, a few grilled onions and maybe a teaspoon of sauce. Just one sauce. And fries w cheese sauce on the side. Not at all impressed and would have returned it for a refund if I was in the restaurant.
Food: 1
Do NOT eat here if you have any food allergies! They consistently cross-contaminate even after you tell them you have an allergy.
Atmosphere: 3
Food: 1
Service: 3
I work here in town so having a limited window of lunch, its crucial to know what restaurants truly takes care of their customers, PEPPER JAX Belton has and does an excellent job,
food is fresh, made to order, and served with a smile,
Please confirm that this is only temporary closing, that the store will reopen, the food, service and people are awesome.
Atmosphere: 5
Food: 5
Service: 5
Best Philly around the KC Metro. The mother and daughter working were so sweet and having fun working. Appreciate their positive attitudes!
Atmosphere: 5
Food: 5
Service: 5
Thry were unbelievably understaffed, but the staff that WAS there was hustling and doing everything they coukd, and still making good food.
Corporate should give them better staffing levels at oeak times.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Dinning room could have been cleaned
Atmosphere: 3
Food: 5
Service: 5
good Philly get mine double meat.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Steak Philly, Philly Cheese Steak Sandwich
Food is very good.
Atmosphere: 5
Food: 5
Service: 5
Fountain drinks only a few worked other's were just seltzer with no syrup flavor
Atmosphere: 2
Food: 3
Service: 3
Great cheesesteaks here! Absolutely loaded with whatever you want in a sandwich. Service is professional and swift and the eating area is clean and well lit. Highly recommended!
Atmosphere: 4
Food: 5
Service: 4
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