The automated drive-through waiter, AI speaker was awesome. The folks working in the drive-through were great. The car in front of me dropped their bag in the drive-through and not only did they pick it up and get her an entire new order. They got extra fries for the inconvenience. The crave case that I bought was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Cheese Slider w Onion Rings
Pattie Mesenbrink
Always the best!
Atmosphere: 5
Food: 5
Service: 5
Ruth Schiller
Well staffed, unfortunately they didn’t care to take our order… Nothing like coming back after a great trip & getting completely ignored by your hometown fast food workers.
Please be better.
Atmosphere: 1
Service: 1
kenneth pattin
The burgers are fresh and good but the inside needs to be cleaned. Tables and floors are sticky with soda stains. My daughter is 9 and said the bathroom needs to cleaned also. The crew talks too much.
Atmosphere: 1
Food: 4
Service: 3
Don Williams
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Customer Service
The girl who’s taking orders this afternoon can’t do her job to save her life. I got tired of repeating my THREE items.
James Bouzas
There’s very little reason to post this review because, let’s be real who’s looking at the reviews of a white castle anyway? But there’s something to be said about the lack of intelligence of certain people the workers of this particular location.
No again don’t get me wrong, I wasn’t expecting rocket scientists working behind the counter to create me three star Michelin quality dinner. But when I pulled up, I asked if I could get my cheese sliders with no onions or pickles. Not particularly fond of either, and they don’t sell it with my stomach.
I was worried when I was using the automated AI order taker, but it wouldn’t know what I was asking for. So when I pulled up to the window, I asked “could you please make sure there’s no onions or pickles on the sliders? I really just want them with ketchup and cheese if that’s OK“. Yeah, sure no problem.
When I received the bag at the window, I asked again “these are just cheese and ketchup, right? No Onions or pickles?” Yes sir, you’re good. At least she was polite
I get to moving and decide to just take a look under the bun and see what I’m working with and of course there’s onions and pickles. So I grudgingly removed the onions and pickles and ate my slider. Maybe it was a mistake. So I pick up the next one, same deal.
I thought maybe the first two were the issue, maybe the rest of the sliders were corrected and they just accidentally made a mistake with the first two and carried on. Nope it was like they decided to continue adding more and more pickles and onions for the sliders, the deeper in the bag I got.
I’ll stop Here. Just befuddled on how you can screw up an order so badly when the roadmap was laid out in front of you and reinforced multiple times.
The food i got was hot and fresh but they only had one packet of ketchup? And I also was missing my sack o fries... and I tiped the drive thru girl 8 bucks... gotta do better whiteholes
KD Johnson
Check your bag before you leave. Mine was missing food that I was charged for
Atmosphere: 2
Food: 4
Service: 2
M Miller
Pretty quick. I was 2nd in line. Burger was ok today.
Atmosphere: 4
Food: 4
Service: 4
Elisha Isom
The food was hot and fresh, but the service was long!
The automated drive-through waiter, AI speaker was awesome. The folks working in the drive-through were great. The car in front of me dropped their bag in the drive-through and not only did they pick it up and get her an entire new order. They got extra fries for the inconvenience. The crave case that I bought was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Cheese Slider w Onion Rings
Always the best!
Atmosphere: 5
Food: 5
Service: 5
Well staffed, unfortunately they didn’t care to take our order…
Nothing like coming back after a great trip & getting completely ignored by your hometown fast food workers.
Please be better.
Atmosphere: 1
Service: 1
The burgers are fresh and good but the inside needs to be cleaned. Tables and floors are sticky with soda stains. My daughter is 9 and said the bathroom needs to cleaned also. The crew talks too much.
Atmosphere: 1
Food: 4
Service: 3
Terrible service
Atmosphere: 1
Food: 1
Service: 1
The girl who’s taking orders this afternoon can’t do her job to save her life. I got tired of repeating my THREE items.
There’s very little reason to post this review because, let’s be real who’s looking at the reviews of a white castle anyway? But there’s something to be said about the lack of intelligence of certain people the workers of this particular location.
No again don’t get me wrong, I wasn’t expecting rocket scientists working behind the counter to create me three star Michelin quality dinner. But when I pulled up, I asked if I could get my cheese sliders with no onions or pickles. Not particularly fond of either, and they don’t sell it with my stomach.
I was worried when I was using the automated AI order taker, but it wouldn’t know what I was asking for. So when I pulled up to the window, I asked “could you please make sure there’s no onions or pickles on the sliders? I really just want them with ketchup and cheese if that’s OK“. Yeah, sure no problem.
When I received the bag at the window, I asked again “these are just cheese and ketchup, right? No Onions or pickles?” Yes sir, you’re good. At least she was polite
I get to moving and decide to just take a look under the bun and see what I’m working with and of course there’s onions and pickles. So I grudgingly removed the onions and pickles and ate my slider. Maybe it was a mistake. So I pick up the next one, same deal.
I thought maybe the first two were the issue, maybe the rest of the sliders were corrected and they just accidentally made a mistake with the first two and carried on. Nope it was like they decided to continue adding more and more pickles and onions for the sliders, the deeper in the bag I got.
I’ll stop Here. Just befuddled on how you can screw up an order so badly when the roadmap was laid out in front of you and reinforced multiple times.
Atmosphere: 1
Food: 1
Service: 1
Food was fresh & they were quick
Atmosphere: 4
Food: 4
Service: 4
My order wasn't how I ordered it.
Atmosphere: 4
Food: 2
Service: 4
White Castle is always good
Restaurantji Recommends
The food i got was hot and fresh but they only had one packet of ketchup? And I also was missing my sack o fries... and I tiped the drive thru girl 8 bucks... gotta do better whiteholes
Check your bag before you leave. Mine was missing food that I was charged for
Atmosphere: 2
Food: 4
Service: 2
Pretty quick. I was 2nd in line. Burger was ok today.
Atmosphere: 4
Food: 4
Service: 4
The food was hot and fresh, but the service was long!
Food: 4
Service: 2
Same great late night meal.
Atmosphere: 4
Food: 4
Service: 4
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