Tried to buy a gift card through the drive thru and was told I had to buy it inside. Parked and walked inside just to stand there for 5-7 minutes while multiple employees walked by and continued doing whatever they were doing. I work in customer service and understand lunch is busy but you still ACKNOWLEDGE someone that walks in or is standing at the counter. I originally was going to buy the gift card and 3 meals but decided not to spend any extra money at this location. Absolutely ridiculous!!! A simple “hello, we will be right with you” would have taken 2 seconds……
Tracy Cahill
I don't appreciate feeling forced to use either the app or kiosk, rather than be able to walk up to the counter and place an order.
Atmosphere: 4
Food: 5
Service: 1
Travis Neisen
A good variety of food, but this place just isn't for me. I'd choose Burger King or Hardee's/Carl's Jr over this place any day. Would not recommend. I miss the bright colors, now it's so dingy looking.
Atmosphere: 2
Food: 1
Service: 1
Mark Sizemore
I ordered 3 burgers only ketchup, I received 2 burgers and 3 buns. There was no burger just the damn bun. COME ON, get off your damn phones and do your job.
Atmosphere: 1
Food: 1
Service: 1
tori creason
This is my fav. Fast food restaurant ever!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger - Happy Meal, Hash Browns, Dessert- Muffins Cookies & Pastries, Big Mac, Mcchicken, Egg Mcmuffin, Cheeseburger, Quarter Pounder Hamburger, World Famous Fries, Sausage Mcmuffin with Egg, Mcdouble, Sausage Mcmuffin, French Fries, 40 Mcnuggets & 2 L Fries
matthew Dwier
Food was better than it has been and the order was correct
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hash Browns
Tami Lynn
This is the closest Mc Donals to my home, sadly. Their customer service is the absolutely the WORST! I have not written a review before, but just now I decided to write one after yet one more MANAGER chose to talk over me while I asked for something to be corrected and disrespectfully to me and then REFUSED to fix the problem. WORST Mc Donalds in Blue Springs!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, World Famous Fries, Mcdouble
Terri Boehm
Drive thru… ordered small hamburger, 10 piece chicken nugget, small coke. Got to window receive medium Diet Coke, cheeseburger, the nuggets and French fries I didn’t order. I gave the Diet Coke back and told the girl I had fries. They gave me the bag anyway. She didn’t want the fries back. I waited for the replacement Coke. Manager told me I didn’t order a Coke. I told her but I did matter of fact I was even was given a larger one than I order but gave it back to the girl bc it was at Diet Coke. Yes but that was a mistake. She told me 3 times I needed to drive around the building and reorder the Coke. By Now there are 10 cars behind me and I have to pick up granddaughter at bus stop. I was not happy I finally told her here I will give you your fries back that I didn’t ask for and you can give me the Coke I did ask for. I should not have to go around and be late or go without because a silly little error on their part. She took the fries and walked away with a look on her face. The girl came back and gave me my drink. All for one small drink. I apologized to the young girl but the manager stunk.
Food: 4
Service: 1
Parker Roland
great and hardworking staff, great attitude
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Daniel Kent
Their fries were soggy and hard. they didnt get my order right. My sandwiches were hard,dry, and burnt
Didn’t get my order right French fries cold and hard
Atmosphere: 1
Food: 1
Service: 1
Shawn King
Terrible service from the so called "lady supervisors in charge". Food is cold and when I say something about it, they immediately catch an attitude. I treat them with respect with a kind voice since they are making my food. But I noticed that they are continue to say something negative about me on the side. I requested the manager/owner email and number, they replied "look at the number on the door". I called and the number don't exists. Please try to avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Connie Barker
Very helpful and kind staff. Store very clean
Atmosphere: 5
Food: 5
Service: 5
J Tate
There are good employees there. But the manager was awful, I was there during the day shift around 3 o’clock. And the manager was being rude to employees (you can walk the food out, or take the head set… that’s what I thought!) meanwhile I’m sitting there waiting for an online order as an employee AND MANAGER! Stack up McDonald’s Halloween toy buckets, for fun…. Finally after 15 minutes go by. After hearing cursing and everything else (fine for me but if I brought my kid wow. Welcome to McDonald’s…) he asks, hey did you have an online order? Yes… literally says out loud, “wow that guys been sitting there forever) and laughs, along with the employee still doing her best to stack those Halloween buckets… I know you have to have fun at work, but this was pathetic.
IceMan
Typical McDonald's garbage food, but this McDonald's is different, the employees were friendly
Tried to buy a gift card through the drive thru and was told I had to buy it inside. Parked and walked inside just to stand there for 5-7 minutes while multiple employees walked by and continued doing whatever they were doing. I work in customer service and understand lunch is busy but you still ACKNOWLEDGE someone that walks in or is standing at the counter. I originally was going to buy the gift card and 3 meals but decided not to spend any extra money at this location. Absolutely ridiculous!!! A simple “hello, we will be right with you” would have taken 2 seconds……
I don't appreciate feeling forced to use either the app or kiosk, rather than be able to walk up to the counter and place an order.
Atmosphere: 4
Food: 5
Service: 1
A good variety of food, but this place just isn't for me. I'd choose Burger King or Hardee's/Carl's Jr over this place any day. Would not recommend. I miss the bright colors, now it's so dingy looking.
Atmosphere: 2
Food: 1
Service: 1
I ordered 3 burgers only ketchup, I received 2 burgers and 3 buns. There was no burger just the damn bun. COME ON, get off your damn phones and do your job.
Atmosphere: 1
Food: 1
Service: 1
This is my fav. Fast food restaurant ever!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger - Happy Meal, Hash Browns, Dessert- Muffins Cookies & Pastries, Big Mac, Mcchicken, Egg Mcmuffin, Cheeseburger, Quarter Pounder Hamburger, World Famous Fries, Sausage Mcmuffin with Egg, Mcdouble, Sausage Mcmuffin, French Fries, 40 Mcnuggets & 2 L Fries
Food was better than it has been and the order was correct
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hash Browns
This is the closest Mc Donals to my home, sadly.
Their customer service is the absolutely the WORST!
I have not written a review before, but just now I decided to write one after yet one more MANAGER chose to talk over me while I asked for something to be corrected and disrespectfully to me and then REFUSED to fix the problem.
WORST Mc Donalds in Blue Springs!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, World Famous Fries, Mcdouble
Drive thru… ordered small hamburger, 10 piece chicken nugget, small coke. Got to window receive medium Diet Coke, cheeseburger, the nuggets and French fries I didn’t order. I gave the Diet Coke back and told the girl I had fries. They gave me the bag anyway. She didn’t want the fries back. I waited for the replacement Coke. Manager told me I didn’t order a Coke. I told her but I did matter of fact I was even was given a larger one than I order but gave it back to the girl bc it was at Diet Coke. Yes but that was a mistake. She told me 3 times I needed to drive around the building and reorder the Coke. By Now there are 10 cars behind me and I have to pick up granddaughter at bus stop. I was not happy I finally told her here I will give you your fries back that I didn’t ask for and you can give me the Coke I did ask for. I should not have to go around and be late or go without because a silly little error on their part. She took the fries and walked away with a look on her face. The girl came back and gave me my drink. All for one small drink.
I apologized to the young girl but the manager stunk.
Food: 4
Service: 1
great and hardworking staff, great attitude
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Their fries were soggy and hard. they didnt get my order right. My sandwiches were hard,dry, and burnt
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Didn’t get my order right French fries cold and hard
Atmosphere: 1
Food: 1
Service: 1
Terrible service from the so called "lady supervisors in charge". Food is cold and when I say something about it, they immediately catch an attitude. I treat them with respect with a kind voice since they are making my food. But I noticed that they are continue to say something negative about me on the side. I requested the manager/owner email and number, they replied "look at the number on the door". I called and the number don't exists. Please try to avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Very helpful and kind staff. Store very clean
Atmosphere: 5
Food: 5
Service: 5
There are good employees there. But the manager was awful, I was there during the day shift around 3 o’clock. And the manager was being rude to employees (you can walk the food out, or take the head set… that’s what I thought!) meanwhile I’m sitting there waiting for an online order as an employee AND MANAGER! Stack up McDonald’s Halloween toy buckets, for fun…. Finally after 15 minutes go by. After hearing cursing and everything else (fine for me but if I brought my kid wow. Welcome to McDonald’s…) he asks, hey did you have an online order? Yes… literally says out loud, “wow that guys been sitting there forever) and laughs, along with the employee still doing her best to stack those Halloween buckets… I know you have to have fun at work, but this was pathetic.
Typical McDonald's garbage food, but this McDonald's is different, the employees were friendly
Atmosphere: 1
Food: 1
Service: 5
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