The staff was friendly. The pizzas were thin crust and very dry. It seems as if they cutback on cheese and sauce.
Atmosphere: 2
Food: 3
Service: 5
Jayson H.
It's Pizza Hut. They make your regular favorites. Great go to for a Thursday night when we don't want to cook. I enjoy the big box meal.
Nolan Stuckey
Top Notch Thank You..!
Dylan Wills
Bad. Just Bad.
Amber M.
Absolute terrible customer service! Ordered a delivery they brought it missing a pizza. Called immediately and they got the manager who after getting all the order information said they'd make it and send it out, but it's going to be another 35-45 minutes, I said ok. An hour later still the pizza hadn't shown up so I call back get the "manager" who claimed it wasn't her before makes me go through all the order info again then goes and asks the driver if they delivered 3 pizzas she said no. She came back and said she'd send it again and I said no we are done eating already that was the kids pizza, with no jalapeños and with sauce (one kid can't have sauce), and they have to go to bed now as it's now 9pm. She said she was really sorry and that it wasn't her before and she'd credit my account for the full order and I said ok thank you... well here we are the next day and I went on to see if the credit was there and guess what... yup you guessed it no credit! Not for the pizza that was the entire reason we ordered the $62.03 meal and not for the entire meal which she said she would so we could have a better experience again in the future. Nothing just another hollow lie from a building that apparently is full of them.
Keith G.
Worse establishment ever. Patiently waited in the parking lot for an hour and thirty minutes. Only to find out they never placed my order. I texted "HUT" to 816-238-1900 only to have an auto response tell me my pizza will be brought out in 5 minutes. IT NEVER HAPPENED. I sat in my car over an hour. Called them. Texted them. Finally decided to walk in. Unbelievable.
Amy F.
The hubs wanted wings, so he ordered online and I stoped in to pick them up. I was greeted when I entered and the cashier said she would be right with me. I stood there for about 5 minutes watching her and a delivery driver review receipts and eventually swap money back and forth. She finally asked my name and turned around and grabbed the bag that had been sitting on the counter behind her the entire time I was standing there. I was surprised the wings were not in a warmer and I had to wait when they were sitting there the entire time. Thankfully, the hubs said they were still warm when I got home.
Cj O.
Just ordered delivery pizza, and in the instructions asked them to knock loudly as I have stuffed up ears and wanted to make sure I heard them. When he got here, he knocked loudly as I asked. When I opened the door, he was incredibly friendly and asked if he had knocked too loud as he didnt want to seem impatient lol (I told him no). He explained the whole survey thing to me and was very friendly and kind. When I gave him a tip, he didnt even look at it, he didn't sit there and count it out to see how much I'd given him. He just continued on with our conversation after thanking me. Would very much recommend. I always have good experiences.
Holly C.
Placed a delivery order on 3/18 online in which I added the tip online. The total that reflected on my card was more than my total order. When I contacted this location the manager, after explaining the charges on my bank statement, couldn't assist me so she referred me to the assistant manager. The assistant manager became irritated with me and told me that I needed to contact my bank regarding the charge and then hung up the phone. Afterwards I contacted the corporate office, they explained that this is not how their policies work. The charges that you see at the time of purchase should reflect on your bank statement. It was apparent that the driver was adding additional tips and corporate will look into reviewing this case. Will not purchase again from this location. Please review your charges if you've purchased from this location.
Christina Daggett
As far as im concerned. They are never open when you need them to. Their hours are never posted so you dont know when to get food. And when you come in and they are closed. You are told that since only one person is working they are on break but they are closed for hours during the day. Not only that. But when they are open. They never have food ready. They are pizza hut and they usually only have pretzels ready. They will tell you it will take 45 minutes or so to make anything else. Bad experience and overall bad service.
When you get directions there, it's literally not there. I wasted 20 minutes trying to find it. Brought me to a residential area. Terrible. Every map application brought me this route.
Kathy S.
What can I say! Spent around 18.00 for a 3 ingredient lg pizza and a smore cookie! Was good, but the graham cracker crust was way to thick! Just the right amount of chocolate and marshmallows! They were good! Really enjoyed them!
Linda W.
I have ordered hundreds of pan meat lovers pizza's . On the website I touched meat lovers pizza but when hubby brought it home it was a plain cheese pizza. Aren't they suppose to show you your pizza or say you had a meat lovers right? None of this happened. When I called and explained the problem, the man on the phone said well that's what your ordered and there's nothing I can do. I told him that they are not the only pizza place and that I won't order from them again. He agreed and sent me on my way!
Tara Rice
Yesterday My daughter ordered one pizza and buffalo wings online at 11:30. The time of delivery was supposed to be 50 to 60 minutes. An hour and a half went by and nothing. She called and they told her, her order was on its way. Another 15 minutes goes by (we were at woods chapel and 40hwy btw)so I call. The girl on the phone starts getting smart with me so I got a little more heated than I should of. I was hung up on which I don’t blame her. I was told though that it was on
Ames Searle
I won't eat much from pizza hut but the bbq pizza is really good!
The staff was friendly. The pizzas were thin crust and very dry. It seems as if they cutback on cheese and sauce.
Atmosphere: 2
Food: 3
Service: 5
It's Pizza Hut. They make your regular favorites. Great go to for a Thursday night when we don't want to cook. I enjoy the big box meal.
Top Notch Thank You..!
Bad. Just Bad.
Absolute terrible customer service! Ordered a delivery they brought it missing a pizza. Called immediately and they got the manager who after getting all the order information said they'd make it and send it out, but it's going to be another 35-45 minutes, I said ok. An hour later still the pizza hadn't shown up so I call back get the "manager" who claimed it wasn't her before makes me go through all the order info again then goes and asks the driver if they delivered 3 pizzas she said no. She came back and said she'd send it again and I said no we are done eating already that was the kids pizza, with no jalapeños and with sauce (one kid can't have sauce), and they have to go to bed now as it's now 9pm. She said she was really sorry and that it wasn't her before and she'd credit my account for the full order and I said ok thank you... well here we are the next day and I went on to see if the credit was there and guess what... yup you guessed it no credit! Not for the pizza that was the entire reason we ordered the $62.03 meal and not for the entire meal which she said she would so we could have a better experience again in the future. Nothing just another hollow lie from a building that apparently is full of them.
Worse establishment ever. Patiently waited in the parking lot for an hour and thirty minutes. Only to find out they never placed my order. I texted "HUT" to 816-238-1900 only to have an auto response tell me my pizza will be brought out in 5 minutes. IT NEVER HAPPENED. I sat in my car over an hour. Called them. Texted them. Finally decided to walk in. Unbelievable.
The hubs wanted wings, so he ordered online and I stoped in to pick them up. I was greeted when I entered and the cashier said she would be right with me. I stood there for about 5 minutes watching her and a delivery driver review receipts and eventually swap money back and forth. She finally asked my name and turned around and grabbed the bag that had been sitting on the counter behind her the entire time I was standing there. I was surprised the wings were not in a warmer and I had to wait when they were sitting there the entire time. Thankfully, the hubs said they were still warm when I got home.
Just ordered delivery pizza, and in the instructions asked them to knock loudly as I have stuffed up ears and wanted to make sure I heard them. When he got here, he knocked loudly as I asked. When I opened the door, he was incredibly friendly and asked if he had knocked too loud as he didnt want to seem impatient lol (I told him no). He explained the whole survey thing to me and was very friendly and kind. When I gave him a tip, he didnt even look at it, he didn't sit there and count it out to see how much I'd given him. He just continued on with our conversation after thanking me. Would very much recommend. I always have good experiences.
Placed a delivery order on 3/18 online in which I added the tip online. The total that reflected on my card was more than my total order. When I contacted this location the manager, after explaining the charges on my bank statement, couldn't assist me so she referred me to the assistant manager. The assistant manager became irritated with me and told me that I needed to contact my bank regarding the charge and then hung up the phone. Afterwards I contacted the corporate office, they explained that this is not how their policies work. The charges that you see at the time of purchase should reflect on your bank statement. It was apparent that the driver was adding additional tips and corporate will look into reviewing this case. Will not purchase again from this location. Please review your charges if you've purchased from this location.
As far as im concerned. They are never open when you need them to. Their hours are never posted so you dont know when to get food. And when you come in and they are closed. You are told that since only one person is working they are on break but they are closed for hours during the day. Not only that. But when they are open. They never have food ready. They are pizza hut and they usually only have pretzels ready. They will tell you it will take 45 minutes or so to make anything else. Bad experience and overall bad service.
Restaurantji Recommends
When you get directions there, it's literally not there. I wasted 20 minutes trying to find it. Brought me to a residential area. Terrible. Every map application brought me this route.
What can I say! Spent around 18.00 for a 3 ingredient lg pizza and a smore cookie! Was good, but the graham cracker crust was way to thick! Just the right amount of chocolate and marshmallows! They were good! Really enjoyed them!
I have ordered hundreds of pan meat lovers pizza's . On the website I touched meat lovers pizza but when hubby brought it home it was a plain cheese pizza. Aren't they suppose to show you your pizza or say you had a meat lovers right? None of this happened. When I called and explained the problem, the man on the phone said well that's what your ordered and there's nothing I can do. I told him that they are not the only pizza place and that I won't order from them again. He agreed and sent me on my way!
Yesterday My daughter ordered one pizza and buffalo wings online at 11:30. The time of delivery was supposed to be 50 to 60 minutes. An hour and a half went by and nothing. She called and they told her, her order was on its way. Another 15 minutes goes by (we were at woods chapel and 40hwy btw)so I call. The girl on the phone starts getting smart with me so I got a little more heated than I should of. I was hung up on which I don’t blame her. I was told though that it was on
I won't eat much from pizza hut but the bbq pizza is really good!